Ordering was very stright forward. The couch pieces was not delivered all on the same day. Very happy with the amazing packaging, the only problem was one of the back pieces was the incorrect size. Th... See more
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The couch is a dream, delivery was smooth and I love the colour (Sesame). The only negative is the fabric is not resilient to cat nails. I have had to cover with throw blankets so that my cat doesn't... See more
The sofa bed set is of great quality. I always wanted a ferm cushioned sofa. I only gave it 4 stars because the metals joints were not in the correct order. I had to take them apart and reinstall them... See more
What a wonderful experience! The sofa is amazing and the customer service even better. Had an issue with one of the legs and no hassle replacement! Neptune is a firm sofa so if you’re using for... See more
Company details
Written by the company
Modern living made simple for you. Have you ever waited months to get a sofa that doesn’t even fit through your door? We've made furniture more convenient for you by continuously introducing innovative solutions to this common problem. Our designs are simple, easy to assemble, ship quickly – and for free – in courier-sized boxes, and adapt to your changing needs over time. We are committed to provide you with a delightful furniture shopping experience. In doing so, we work tirelessly to bring you thoughtfully designed products for your modern lifestyle, with world-class customer service.
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4.3
Excellent
3K reviews
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What a wonderful experience
What a wonderful experience!
The sofa is amazing and the customer service even better.
Had an issue with one of the legs and no hassle replacement!
Neptune is a firm sofa so if you’re using for sleeping every night get a topper:) love the leaf green and very stylish!
Thanks again Corey
June 17, 2026
Great company
Great company! Amazing products! Delivery was easy and smooth. Customer care was fast and responsive and helpful.
June 17, 2026
The couch is a dream
The couch is a dream, delivery was smooth and I love the colour (Sesame). The only negative is the fabric is not resilient to cat nails. I have had to cover with throw blankets so that my cat doesn't create pulls in the fabric.
June 17, 2026
Great products and they care, it shows
Super fast delivery, amazing smooth experience, great unboxing. Only comment is the couch is on the large side, would love more compact modular options.
June 17, 2026
The covers for the pillows are a bit hard to put on but otherwise a great couch
Love the couch
June 17, 2026
At first I really liked cozey I like…
At first I really liked cozey I like the convenience where you can change the fabric wash it and replace it and the quality is good,but recently I got an eclipse table and I was sent twice a defaulted table that somebody returned I was shocked by the way I was treated and especially 2 times in a row I’m waiting now for my 3rd table to be sent hopefully it will be good
June 4, 2026
Good.good.
June 17, 2026
Reply from Cozey
Hi Mousa,
Thanks so much for your feedback, we’re happy to hear everything was good!
Had a smooth experience right from…
Had a smooth experience right from entering the showroom, to getting guidance on choosing the right couch for my needs, to visualizing it with the designer with the miniature couches and ordering. Order came quickly and returning it partially was also not difficult at all.
June 17, 2026
10/10
Swatches arrived quickly and the website tools were very helpful to design the sofa. Shipping was fast, delivery was professional and the assembly was straightforward. My Atmosphere is comfortable and looks great! Honestly a 10/10 experience.
June 17, 2026
The rug is pet friendly
The rug is pet friendly, easy to clean, washable and looks great in our dining area.
June 17, 2026
Delayed shipping scuff marks and loose…
Delayed shipping scuff marks and loose threads
Offered $100 for scuff marks and cloth shaver for threads was never told I can return it if I wanted to return it I have to $200 so it’s not 30 days risk free
June 17, 2026
Reply from Cozey
Hi Sabrina,
Thank you for sharing your experience, and we’re sorry to hear about the delivery delays and the condition your sofa arrived in. We understand how disappointing it is to receive a new piece with scuff marks and loose threads.
After reviewing your case, we can see that we offered to replace the affected module or provide a partial refund along with a gift card to address the cosmetic concerns. You chose to move forward with the refund and gift card option at the time.
Regarding the return process, our 30-day trial is free as long as the original packaging is kept. Since the boxes were discarded, a $150 restocking and shipping fee applies, which is deducted from the total refund. This is outlined in our return policy on our website.
We understand this situation has been frustrating, and we’d like the opportunity to make this right. A member of our team will be in touch to discuss next steps and how we can come to a resolution that feels meaningful for you.
Service and delivery were great
Service and delivery were great. Product so far has been holding up and looks great!
June 17, 2026
The product is great
The product is great! Easy to assemble and comfortable! Sadly we had to return for and they were very helpful and accommodating with facilitating a return!
June 17, 2026
Excellent fast service
June 17, 2026
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