CPX Research Reviews 2,582

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the customer service for being responsive, helpful, and efficient, often resolving issues quickly. Many people highlight the staff's dedication and positive attitude, noting their attentiveness and willingness to assist. The prompt response times are frequently mentioned, with many users receiving replies within minutes or hours, which greatly impresses them. However, some customers have expressed dissatisfaction with the user experience and website. These individuals occasionally encounter technical errors that prevent them from receiving rewards after completing surveys. Others report being disqualified from surveys after investing significant time, or finding that survey questions are repetitive or overly complex.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the support team's quick... See more

Response time

People report positive experiences with response time. Many customers appreciate the quick and helpful... See more

Staff

Consumers find staff to be positive, helpful, and efficient. Many reviewers praise the support team for being... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the smooth... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise it as a great site, even calling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The platform is helping us out of many way which most of us can't get to notice, let's learn more while earning our rewards and more by the terms and policies. This also gives us opportunities to... See more

Rated 4 out of 5 stars

CPX surveys work well and track correctly. However, a partner app using CPX surveys — GREWARD (DCD Media) — completely stopped paying users, including my own pending $70 payout. This reflects... See more

Rated 5 out of 5 stars

The "CPX Research Customer Happiness Team" member gave me the credit I should have received if the alchemer.eu survey system had worked properly. There’s room for improvement, but I’m giving five star... See more

Rated 5 out of 5 stars

The surveys are high quality, functional, and rewarding. Payouts are fast. Check under PROMOTIONS, in your email, if you can't find your PayPal rewards. Fast and easy, after typing, verifying, your P... See more


Company details

  1. Market Researcher

Written by the company

CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have been attending CPX Research…

I have been attending CPX Research surveys since 3 years. Their surveys are valuable, short and easy to complete. The awards for the survey were immediately received. Today I completed a survey, but the award was not credited. I raised a support ticket, for which I received reply within 30 minutes. The award was also credited in my account. I really appreciate their customer care for attending to customer problems within a short period.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Probably the best survey provider

Probably the best survey provider. It offers high paying surveys with a reasonable length and time. Usually perfectly fitted surveys are provided, which reduce the chance of disqualification. Support is helpful and reply very quickly.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

I had a good experience at first and…

I had a good experience at first and was able to cash out €5 multiple times without any issues.

However, once I reached €3.04, I suddenly stopped receiving any surveys. Since then, I have been completely blocked with no way to reach the minimum payout.

I contacted support, but they told me they are “unable to help” and that it depends on their partners. This is not acceptable, as the money was earned legitimately through completed surveys.

This feels very unfair and misleading, as users can be blocked just before reaching the payout threshold.

I would appreciate a proper solution, such as allowing a withdrawal of my current balance or crediting the missing amount.

Until then, I cannot recommend this service.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

My goats

I finished a survey which took FOREVER but it didn’t reward me. So I screenshotted it and CPX themselves just gave me the money which was SICK

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Utter waste of time

Utter waste of time, you try to transfer for a payment card of you are emailed to be informed there is an issue with the survey and the transfer is cancelled.
Scam if ever there was one.

February 22, 2026
Unprompted review
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Rated 1 out of 5 stars

They act as if they’re smarter than…

Si comportano come se fossero più intelligenti di tutti gli altri. Molte volte completi un sondaggio e non ti pagano, oppure c’è sempre qualche “problema tecnico” che, guarda caso, ti impedisce di ricevere la ricompensa. Alcuni sondaggi sono incredibilmente lunghi e pagano quasi nulla, e alla fine alcuni nemmeno vengono accreditati.

Queste aziende fanno soldi sulle spalle delle persone, e sinceramente ne ho abbastanza. D’ora in poi basta: non farò più un sondaggio e non userò più nessun sito in cui compaiono nomi come cpxresearch, Prime Survey, Brain o altre sciocchezze simili.

Esistono aziende serie e affidabili che gestiscono i sondaggi in modo corretto — incoraggio tutti a cercare quelle e a stare alla larga da queste piattaforme.

They act as if they’re smarter than everyone else. Many times you complete a survey and they don’t pay you, or there’s always some ‘technical problem’ that conveniently stops you from receiving your reward. Some surveys are incredibly long and pay almost nothing, and in the end a few don’t even get credited.

These companies make money on people’s backs, and honestly I’ve had enough. From now on I’m out: I won’t do another survey, and I won’t use any site where names like cpxresearch, Prime Survey, Brain or similar nonsense appear.

There are serious, trustworthy companies that handle surveys properly — I encourage everyone to look for those and stay away from these platforms.

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A great experience with CPX Research

I have had a great experience taking surveys at CPX Research. The platform is user friendly and has great rewards and sometimes bonuses. I would definitely recommend CPX Research to anyone looking for a legitimate and accessible survey platform.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended, Support team a Greatt!

Your in the good team. I’ve been with CPX Research since the pandemic, through the post-pandemic years, and even today. Their surveys are varied, engaging, and genuinely enjoyable to take. Some even provide insights that feel truly privileged to access. What stands out most is their support team—always responsive, always on top of things. Overall, CPX Research is a great team, and I’m thankful for the experience. If you’re looking for surveys that are both fun and meaningful, I highly recommend giving them a try.

February 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor system, poor communication.

Hi,

I put a lot of time into this and applied for a withdrawal of just £5 to test for myself whether this actually works.

Later, after seeing the status marked as “cancelled,” I received a reply from customer care explaining that they couldn’t pay me because a partner claimed I didn’t meet their quality standards.

How is it that only one partner has a say that affects all of my progress so far? Were the other partners blind?

Also, wouldn’t it be better to remove users immediately if they don’t meet the required standards, rather than allowing them to waste more time only to be disappointed in the end?

I could have completed many more surveys and earned up to £200, only to be told that a partner said I didn’t meet their quality standards right from my first surveys.

The amount currently pending is painful enough, but losing a much larger amount after investing even more time would have been completely heartless.

February 14, 2026
Unprompted review

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