I barely had submitted my order when I got a text from Craft-Hub, asking questions to give them information as to how they will make this product. Usually I get no texts and wind up getting a product... See more
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Company details
- Craft Store
- also in
- Art Handcraft
Written by the company
Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- support@craft-hub.com
- craft-hub.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
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Perfect gift for my mom
Perfect gift for my mom! Personal attention to detail from company, friendly service, especially from Melissa! Can't wait to receive it!
Friendly customer service
Ordering was easy and the prices were good . Then Penny contacted me and was helpful and personal when discussing my order. I am happy with the service.
Staff are lovely and the website is so…
Staff are lovely and the website is so very easy to use
After I placed my order
After I placed my order, I received a text from a human! Then a voice message from a human and a code for my next order. I’m super excited to receive the items. This is my first time with these crafts. Thank you Kristina for making me feel welcomed and that you appreciate my business.
Beautiful puzzles!!.
The puzzles are beautiful and the price is very good. The customer service is fast and very helpful. I will be buying more puzzles to give as gifts.
Got a text from someone there and they…
Got a text from someone there and they were really nice.
Hope the puzzles look as nice in person!
.....
Easy to place the order. Great post customer service. Would definitely order again.
So far everything has been good..
So far everything has been good... hoping i receive this package with no problems... our delivery service where I live is having problems getting packages to the right address.. so far I've found all but one of my packages..lol.. craft-hub has been great so far and had fab prices...
Gabriella was friendly
Gabriella was friendly, supportive and knowledgable!
Joann was excellent to work with and…
Joann was excellent to work with and very friendly. Looking forward to creating the sunbathers!
They were helpful and their product is…
They were helpful and their product is great
Puzzles are fun to assemble
Puzzles are fun to assemble, and are also challenging. Love the stain glass look. Customer Service is very attentive and helpful.
Gabriella was great and helped me with…
Gabriella was great and helped me with my order. She gave me some insight on the suncatchers I was ordering and made me feel very happy about my purchase. I will keep this company in mind for other products for myself and gift giving.
Beautiful, unusual puzzles
The puzzles don't look like regular puzzles, they look like stained glass. I decided to try two of them. Someone from the company got in touch with me to confirm my address and to talk about them. Adding the little personal touch means a lot to me. Keep up the good work.
Customer service quick and efficient…
Customer service quick and efficient even offered more deals after the first purchase very happy with the transaction
Great customer service
I had an issue with an overcharge on my credit card. The customer service dept responded quickly. The problem turned out to be on the credit card not Craft Hub. So far so good!!
Great deals, amazing service
Craft Hub not only had some amazing deals, but Gabriella messaged me within minutes of placing my order to clarify details - incredible customer service! I will absolutely be back
Sent my friend a beautiful acrylic…
Sent my friend a beautiful acrylic hummingbird puzzle and she LOVES it! It’s beautiful! Will order more.
I purchased a sun-catcher and within 5…
I purchased a sun-catcher and within 5 mins I received a text from the owner making sure the mailing address was correct and easily accessible. The price of the item was exceptionally cheap and the owner also gave me a discounted code. One of the best I've ever dealt with, beyond question!!!
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