Craft Hub Reviews 

Smooth check out and wonderful customer service experience!! Gabriella was very helpful, kind, and informative. Purchased a fee puzzles as gifts. Will be back to purchase more!!

BEWARE of this company in Singapore!!! I ordered a set of 6 acrylic puzzles to give as Christmas Gifts. Puzzle boxes arrived in a thin plastic bag w 2 of the puzzle boxes DAMAGED. There was a note from a neighbor alerting me to very dangerous delivery currier Crafthub chose to use. Crafthub REFUSED to REPLACE the damaged items & said it was not their fault! Flimsy thin boxes the puzzles are in, THEIR choice in a currier I have never heard of, NO return option on their website! I contacted them via email FOUR XS re the damaged items with NO REPLY until I filed a dispute w my CC Company. AVOID THIS COMPANY. DAMAGED GOODS FROM SINGAPORE.

I’ve always liked ordering from Craft Hub. They have some nice ideas. Only problem is everything is in USD so I have to watch my budget in AUD. Not a Craft Hub issue as such. I really appreciated David today who helped with an order and added other things at a discount.

Fast and helpful response from Michelle. Much appreciated.

I bought one of the acrylic stained glass looking puzzles and was very excited about it. I didn't have all of the pieces though and it was very frustrating. I let them know my problem and they are sending me a new puzzle. They were very good with this customer service, which is getting more and more rare. I'm excited to put my new puzzle together.

The customer service from Gabriella has been amazing. Very professional, friendly and understanding. Highly recommended for your puzzle loving family and friends.

Very helpful and offered suggestions. I’m excited to receive the product.

Fantastic product's and great customer service. Highly recommend

Amazing service by Marilyn who has exceeded all expectations. Thank you Marilyn for your gentle and caring nature. I am so blessed to receive such care.❤️

Shortly after placing my order I received a text message from Gabriella offering me a discount on my order and offered any help on my future orders!! I was so touched and look forward to future orders!!! I give this company/website 5 stars!! ⭐️⭐️⭐️⭐️⭐️💛💛💛💛💛

Great sales, personal follow up, extra offers! That's true customer service!

It was a great experience shopping with Crafthub. They were very helpful, I ordered the Italia wooden puzzle as a Christmas present for my daughter. She is going to love it!

Great, Customer Service. Got just what I needed. Very very helpful. Sue

Gabriella was awesome and helped me through the process. Cant wait to see them when they get here.

Kimberly went above and beyond customer service! I highly recommend this company!

Ive ordered from CraftHub twice now, as they have Wicked items. Absolutely love the selection and the products. After my next order, a real person (not bot) reached out to me to ask me to verify my address was correct. Impressed with the service and the products! Will be back.

Can't wait to get my products & get started! When the Craft-Hub link popped up on Facebook I decided to check it out... Glad I did! Great selection of affordable DIY acrylic suncatchers & 2D/3D wooden puzzles. Easy to navigate website, money-saving coupons & VERY helpful representatives! I only bought a few puzzles today for a Girls' Night but will be returning to grab some Christmas gifts soon! Thanks for all your help Gabriella! 😊

Your site was perfect. My mom's in a nursing home and needed gift ideas for friends. Your sun catchers puzzles were our pick. Jodi our representative was also amazing, from verify my address to making suggestions to go with her order. Will definitely order again.😀❤️

I’ve not received my product yet but the personalized customer service has been top notch.

The customer service and communication was excellent upon order. Excited to gift the product.