The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fragrance oils are very good quality with a large range of choice, their candle dyes are the best that I have used, and delivery is much faster than most other companies selling the same products... See more
I do love the laundry and dupes scents and love the sales as well but the only thing what bothers me is the fact you have to lay the VAT yourself, it’s not automatically included in the order like a... See more
Lovely products, quick delivery (despite mainland Europe) and excellent customer service. One receives prompt replies to questions and queries. Will be back for more!
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is appalling thats why…
Customer service is appalling thats why i give it a 3 oils are dead on but very hard to get replies to emails on queries and their telephone number doesnt work
March 15, 2026
Great product and fast delivery.
March 15, 2026
As usual top quality products at a good…
As usual top quality products at a good price and fast delivery.
March 15, 2026
I’ve ordered lots of times and always…
I’ve ordered lots of times and always been correct and delivered promptly. The products are fantastic as well.
March 15, 2026
Amazing scented oils, perfect for a diffuser
Baccarat Rouge and Santal 33 scents are amazing and just like the real thing!
March 15, 2026
My first choice for scents …
Really good website which is really easy to navigate with great choice,really good quality products and the delivery service is excellent and you are informed from order to delivery
March 14, 2026
Everything I wanted at a good price
Everything I wanted at a good price. Will buy again
March 14, 2026
Quick delivery
March 5, 2026
Don’t bother purchasing from this…
Don’t bother purchasing from this company as their customer service is ridiculous. Their contact number has been incorrect for god knows how long. Clearly they’ve done that deliberately. I’ve tried to contact them via email and Instagram due to products issues, no reply and it’s been over a few weeks now
March 12, 2026
Excellent sevice
March 4, 2026
Craftastic is always my go too company…
Craftastic is always my go too company for quality fragrance oils. From start to finish the service is brilliant.
March 9, 2026
Fragrances are very strong
The fragrances are very strong speedy delivery looking forward to ordering more thank you Michelle
March 7, 2026
Yours fragrances are perfect
March 5, 2026
Beautiful fragrances
Beautiful fragrances, delivered quickly. Only downside is having to print your own CPL labels
March 5, 2026
Terrible service not sure why they keep…
Terrible service not sure why they keep asking me to review and yet not respond to my emails
February 24, 2026
I’ve had a faulty bottle I emailed them…
I’ve had a faulty bottle I emailed them no reply
March 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.