The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
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The fragrance oils are very good quality with a large range of choice, their candle dyes are the best that I have used, and delivery is much faster than most other companies selling the same products... See more
I’ve seen some negative reviews but I have nothing but positive things to say about Craftastik! I ordered 10kg of wax and also a few 50g oils. I received an order confirmation straight away. Within 3... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Always first class
March 31, 2026
Shocking business don't deal....
Still waiting on my delivery after a month of emails, still no answer from Craftastik.
They say it was delivered to my address by DPD, the photo they sent is not my address. They do not answer their emails and their phone number does not work.. SHOCKING....
March 7, 2026
Lovely fragrances and reliable service
Had a really good experience with Craftastik. Delivery was quick and everything arrived well packaged with no issues. The fragrance oils smell lovely – clean, true to scent, and easy to work with. Overall really happy and will definitely be ordering again.
March 29, 2026
Best Strong Oils ever !
March 21, 2026
I love this shop
I love this shop, all products amazing, reasonably priced and fast delivery
March 20, 2026
Some really niche scents I haven't seen…
Some really niche scents I haven't seen elsewhere ! Very happy with the service and the products . Will be a
Returning customer!
March 18, 2026
Order was never delivered - no response from customer service.
Order was never delivered, i've been contacting customer service since mid-march, still no reply.
March 10, 2026
Haven’t received my parcel
Haven’t received my parcel. Contacted via email twice. No response
March 22, 2026
Top quality product
The staff resolved my queries quickly. I'm pleased with the quality price and speed of delivery, all first class, I'll buy from them again.
March 22, 2026
Customer service is appalling thats why…
Customer service is appalling thats why i give it a 3 oils are dead on but very hard to get replies to emails on queries and their telephone number doesnt work
March 15, 2026
Great product and fast delivery.
March 15, 2026
As usual top quality products at a good…
As usual top quality products at a good price and fast delivery.
March 15, 2026
I’ve ordered lots of times and always…
I’ve ordered lots of times and always been correct and delivered promptly. The products are fantastic as well.
March 15, 2026
Amazing scented oils, perfect for a diffuser
Baccarat Rouge and Santal 33 scents are amazing and just like the real thing!
March 15, 2026
My first choice for scents …
Really good website which is really easy to navigate with great choice,really good quality products and the delivery service is excellent and you are informed from order to delivery
March 14, 2026
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