While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, highlighting the beautiful, high-quality designs and the vast array of options available for various crafting needs. Many people found the website easy to navigate and appreciated the smooth user experience, making it simple to find and download desired items. However, some customers expressed dissatisfaction with the subscription process, mentioning unexpected renewals or difficulties canceling their memberships. A few people also noted confusion about what they were signing up for initially.

What people talk about most

Product

People report positive experiences with the product offerings. Customers are delighted by the vast selection... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, beautiful... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the website easy to use,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the amazing designs, noting the excellent... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers praise the affordability and value of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craftnest has amazing designs and you wont be disappointed there is so much choice and it's all beautiful! Easy to download and easy to use what more can you ask for! A must for crafters especially Ju... See more

Rated 5 out of 5 stars

CraftNest has soooo many items available for instant download! I signed up for the membership but didn't look at the card I was using (ooops) used a nonprofit card by mistake. With one email I got t... See more

Rated 5 out of 5 stars

I am so happy that I came across this company via a link on Pinterest. Wow - such a huge selection of products available - perfect for someone like me who regularly has to organise craft activities fo... See more

Rated 5 out of 5 stars

Idk what I thought I was signing up for, not what I expected. But I did get a chance to check out their items via the free trail. If you’re into crafts ,clip art & scrapbooking, I would definitely inv... See more


Company details

  1. Art Supply Store
  2. Craft Store

Written by the company

Welcome to CraftNest, your ultimate destination for high-quality, versatile designs that bring your creative projects to life! From unique cliparts and stunning sublimation resources to detailed junk journal elements and relaxing coloring books, we provide a vast library of digital crafting materials to suit every occasion and style.


Contact info

4.8

Excellent

TrustScore 5 out of 5

896 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great Place To Be

What wonderful patterns and art! I love all the free downloads and the variety of colors and ideas to create! I love this site!

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

i am being charged for something i did…

i am being charged for something i did not sign up for i have reported you to my credit company vey difficult to contact you
this is a scam i have been billed twice now please remove mE!!!!!

January 28, 2026
Unprompted review
CraftNest logo

Reply from CraftNest

Hi Lois,

I'm sorry for the frustration with the charges, but I want to assure you we aren't ignoring you. We answer every single support ticket within 24 hours. Please check your spam folder to see if our replies landed there.

We want to get this sorted for you. Please reply to our email or reach out again at support@craftnest.net, and I will personally make sure your subscription is canceled and the duplicate charge is refunded.

Best,
Your CraftNest Support

Advertisement
Rated 5 out of 5 stars

The graphics are great and they have…

The graphics are great and they have thousands of them! Look through the folders to see what’s really there. Some have over 100 clipart pictures in them. So many choices! Everything has been easy to download and easy to use.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

My partner and I came across their ad…

My partner and I came across their ad while scrolling on social media. They claimed signing up was free so I made an account and even encouraged my partner to do the same.

Then out of nowhere they charged my credit card $10. To make things worse they also charged my partner who only signed up because I recommended it. Now I feel stupid and embarrassed because it looks like I dragged both of us into a scam.

I’ve emailed their support team, but I haven’t heard anything back not even an automated response.

January 4, 2026
Unprompted review
CraftNest logo

Reply from CraftNest

Hi E.W.,

I understand why you're upset about the charges, but I need to clarify that we never ignore our customers. We guarantee a response to every email within 24 hours. If it has been longer than that, our reply likely went to your spam folder.

Let's get this fixed for both of you today. Please email support@craftnest.net and include both email addresses you used. I will personally cancel the accounts and refund the charges.

Best,
Ashley from CraftNest

Rated 5 out of 5 stars

Incredible Website for Crafters

Incredible website for crafters and scrapbookers! Lots of unique designs! Includes lots of png's, jpg's, & svg's. If you are a digital scrapbooker, you know what those are! Check it out!

January 21, 2026
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Scam avoid

Scam, took money from my account, no information was given to tell me this was a trial, I am contacting the financial ombudsman if my money isn’t returned

January 10, 2026
Unprompted review
CraftNest logo

Reply from CraftNest

Hi Dan,

We’re sorry to hear about your frustration and want to clarify what happened.

Our records show that your account was refunded in full, and we also reached out to you by email to confirm this, but we haven’t received a response yet.

The free trial and automatic renewal terms are shown on the checkout page before payment details are entered. In addition, a welcome email is sent immediately after signup confirming the trial, renewal terms, and how to access or cancel the membership.

CraftNest does not have the ability to charge a card without a customer completing this checkout step, and all payments are processed securely by our PCI-compliant payment providers.

If you have any remaining questions or would like us to walk through this together, please reply to our email or contact us at support@craftnest.net. We’re always happy to help and ensure everything is fully resolved.

Kind regards,
Sebastian
Owner, CraftNest LLC

Advertisement
Rated 1 out of 5 stars

SCAM ALERT

If you take one payment I will go to the NYS AG. I will point out that the information regarding payment is flashed quickly after button for download is hit. They can easily check this out themselves. In addition, I never give my credit card information for free products. You are a scam.

January 7, 2026
Unprompted review
CraftNest logo

Reply from CraftNest

Hi Charlotte,

I’m the owner of CraftNest and wanted to respond personally.

To clarify, our records show that an account was created and the free trial was started today through our secure checkout. CraftNest does not have the ability to access or charge a credit card unless payment details are entered during this checkout process, which is handled by our PCI-compliant payment providers.

The free trial terms and the automatic renewal are shown before any payment details are entered. That said, we understand that this information can sometimes be overlooked, and we are continuously working to make it even clearer.

I’ve personally reviewed the account associated with this review and can confirm there is no active paid subscription and nothing further will be charged.

If you have any questions or would like us to walk through the checkout flow together, please contact us at support@craftnest.net
and we’ll be happy to help.

Kind regards,
Sebastian
Owner, CraftNest LLC

Rated 1 out of 5 stars

This place is a scam, you HAVE to create an account to cancel

This place is a scam! You have to create an account to cancel a subscription that gets created when you chose the free download. What kind of business BS is that? On Shoppay their contact email is no-reply email. Still have the audacity to state based on their refund policy? Excuse me, you forced me to create an account to cancel. So based on what ToS I never accepted nor consented for a recurring subscription?

December 17, 2025
Unprompted review
CraftNest logo

Reply from CraftNest

Hi,

We’re sorry to hear about your frustration, but we need to clarify several incorrect statements in your review.

A subscription is never created automatically by a free download. A subscription can only be activated by completing checkout, where pricing, trial terms, and recurring billing are clearly displayed and must be explicitly confirmed.

To manage or cancel a subscription, an account is required. This is standard practice for any subscription-based service and is necessary so the system can securely identify the correct customer and subscription. It is not possible to cancel a subscription without authentication.

You did accept our Terms of Service and refund policy during checkout. Without that confirmation, checkout cannot be completed. There is no way for a subscription to exist without this step.

Regarding contact details: our support email (support@craftnest.net
) is clearly displayed on our website, in checkout emails, and in the account area. We do not hide our contact information, and we actively resolve issues when contacted.

If you reach out to our support team, we will gladly review your case and assist you promptly. We do not benefit from unresolved complaints and always aim for a fair resolution.

CraftNest Support
support@craftnest.net

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look