Craggs Energy Reviews 

Brilliant service from Craggs once again this week who are always polite and professional. On this visit, there was a problem connecting to our fill pipe which involved removing two screws from the tank inspection cover. This the driver did with very good grace and in a warm and friendly manner. He put everything back afterwards and ensured we had the delivery docket, unlike some other firms who clip it to the road gate. It was a very positive experience.

Emily @ Craggs supplies an excellent service, always goes out of her way to ensure our requirements are met.
Even reminds me on days of order to ensure we don't miss the deadline for delivery.
Highly recommended - A Class Service

Excellent service from Neil who visited us today. Nothing too much trouble, polite, friendly and professional. Got our heating up and running despite 2 failed attempts from another company. Also gave us open and impartial advise about the contamination we have in our tank and it’s replacement. A credit to Craggs for sure.

Amazing customer service again from AJ. We ran out of oil unexpectedly due to a faulty gauge and AJ went above and beyond to organise a same day delivery for us despite it being the Christmas/NY holidays and snowy weather.

Came to the rescue with a next day delivery, when we moved into our house as it had been left nearly empty by the previous occupants.

Also checked our tank for us and confirmed we have got a leak that we can now plan in to get fixed.

We always get a timely reminder from Craggs to check our tank before busy times. This time we were quoted a fairly good price, oil delivered on time as alerted by text, and the guy called at the door to inform us of a slight leak in the tank shed which we were able to act on.

Excellent service and price, would highly recommend!

Always helpful.
Competitive prices.
Prompt delivery.
Thank you.

Cragg Energy always deliver on time & are easy to deal with. Their pricing is transparent & the staff are friendly, efficient and pleasant. I have used them for Oil deliver since 2012.

I have been with Craggs Energy since 2017. I did a price comparison to check the current market value; Craggs actually came up as the most economical.
Delivery is very quick and does not require you to be there and the staff who take the order are friendly and polite. All in all and excellent service.

Karen Lumley

Brilliant service very friendly staff and reasonable prices.

Sensible prices, good customer service and they turn up when they say they will. Other providers don't always do this!

Craggs are always friendly and eager to help, in fact our last order was delivered early just as the UK went in to lockdown!
Great customer service

Very user friendly. Competitive and reliable.

Great service received good value for money highly recommend

Found us first time and delivered within 1 day of our order. No hassle.

Over the years that we have used Craggs for our fuel oil the company and their staff have been unfailingly helpful. The prices are always competitive and although our tank is inconveniently sited the drivers are really friendly and helpful. In the ten years before Craggs were recommended to us by neighbours we had used four other suppliers and had experienced problems, either with service or pricing, with each of them.

Been using Craggs Energy since they started. Good service with drivers and vehicles used to delivering to awkward locations like ours.

Excellent service would use again assuming pricing stays competitive.