Bob replaced our old boiler with a new Worcester Bosch and Hive controls. I have now had broadband installed and linked up the Hive to it. Bob did a fabulous job, very tidy installation and it works a... See more
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I can highly recommend R Crawford Plumbing & Heating. I have been using this company for many years. Bob is reliable, knowledgeable, efficient and very meticulous. He is easily contactable by phon... See more
Company replied
We recently had the new Worcester 8000 fitted by Bob and he was fast, reliable and everything went smoothly from booking the job to the work being completed. Bob went through how to set and handle our... See more
Company replied
Bob has been our plumber for over 10years now. We wouldn’t have anyone else. Very trustworthy, diligent and fair pricing. Turns up when he says he’s coming, works neatly and very professionally. F... See more
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Company details
Contact info
3 , KY7 6FY , Fife , United Kingdom
- 07960490037
- Audibob1@aol.com
- crawfordheating.co.uk
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A reliable, dependable tradesman
Bob replaced our old boiler with a new Worcester Bosch and Hive controls. I have now had broadband installed and linked up the Hive to it. Bob did a fabulous job, very tidy installation and it works a treat. He called to advise on the installation when he said he would, and completed the new boiler installation in a day. A great job and great communication - thanks Bob, 5 star rating!
Customer service is second to none.
The customer service is second to none. No jargon, just straightforward, honest advice that's clearly communicated. Pre-sales consultancy was impartial, entirely evidence based, and ensured requirements were fully captured in the quotation. The work was carried out to an exemplary standard with genuine care towards the property. Dedicated and experienced engineering work was provided throughout the installation and ensured each aspect of the job run smoothly. Safety precautions were taken to ensure work was carried out safely and risks controlled/minimised.
Review based on the following scope of work:
* Removal of Alpha CB50.
* Supply and installation of Worcester Bosch 8000 life 50kW combi boiler.
* Flue kit & bend.
* Hive Wifi Controls.
* Pipe upgrade to meet gas input requirements.
* Power flush and magnetic cleanse.
* Supply and installation of a Bosch filter.
* Disconnection and bypass of header tank in attic.
Delighted customer and happy to recommend Crawford Heating Systems.

Reply from Crawford boilers
Had a new boiler put in by Bob and…
Had a new boiler put in by Bob and would recommend him to anyone. His workmanship was remarkable. He obviously takes great pride in doing a job well. Friendly and professional, as well as a good price. My other half is over the moon with his outside hot water tap as well.

Reply from Crawford boilers
Great local tradesman
Boiler needed it's annual service and contacted this company based on previous reviews. Offered a couple of different days and times and attended when they said they would - even complying with a special request due to a very nervous family dog. Brian was thorough, professional and informative - as well as Covid aware. Pleasure to deal with.
Excellent service
Excellent service always goes above and beyond to get everything sorted. Would definetly recommend.
Great service and knowledgeable
Great service, very professional. Have used for several jobs now and would recommend.

Reply from Crawford boilers
Excellent service and follow up…
Excellent service and follow up customer care
Top Quality
Used Bob a few times from sorting out small issues, to replacing my whole bathroom. Would 100% recommend Bob for anyone looking for a quality heating engineer/plumber.

Reply from Crawford boilers
Used Crawford boilers just before…
Used Crawford boilers just before Christmas, condensing pump needed replaced and was sourced and replaced by them within 3 hours, great service will definitely use again.

Reply from Crawford boilers
We use Crawford Heating for our boiler…
We use Crawford Heating for our boiler and gas fire maintenance. We ave always found the service to be excellent and have no hesitation in recommending them.

Reply from Crawford boilers
Highly Recommend - 5 stars
I can highly recommend R Crawford Plumbing & Heating. I have been using this company for many years. Bob is reliable, knowledgeable, efficient and very meticulous. He is easily contactable by phone, text message or email. He is happy to help with any issue before he comes out to fix the problem. He provides an absolutely first class service.

Reply from Crawford boilers
Bob Crawford: a 5 star plumber and heating engineer
I have lived in a very old house for over 20 years. Maintenance has been an expensive - and problematic - process. However almost 10 years ago when I was planning a radical change to my heating system Bob [who was recommended by a friend] quoted for what was a very large job [>12K]
The work was undertaken efficiently and in a reasonable time frame. I quit my previous plumber and relied entirely on Bob - for hot water and heating but also other plumbing, where a great deal of previous tradesmen's mistakes emerged over time, some very unpleasant and most expensive.
Bob is all you could wish for in an competent and efficient plumber/heating engineer. He is reliable, communicates carefully and clearly, and can readily quote for what needs to be done. His bills are presented quickly without fuss and I have no reason to challenge them. He uses e mailing and text to ensure good contact when he is busy and I have concerns.
He is always happy to discuss options and plan routine maintenance in a way that suits me - and my pocket!
On the downside he is not local. However, on occasion when I have needed prompt assistance he has made himself available.
Such a service is not cheap, but after so many bitter experiences which have cost me dear with other tradesmen, I have no difficulty with his rates which are fair - I get [more than] what I pay for in terms of work well done and good after sales support.

Reply from Crawford boilers
Bob did 2 jobs for us
Bob did 2 jobs for us. New shower room and new boiler. Very happy with both.

Reply from Crawford boilers
Quality service
Quality service, with quick response and all work carried out to the highest quality. Used Bob and his company many times before and will continue too in the future, Would recommend to anyone!

Reply from Crawford boilers
We are very happy with the service &…
We are very happy with the service & workmanship from Bob and his employees, all works carried out promptly and tidily...highly recommended for all your plumbing & heating requirements...

Reply from Crawford boilers
We have had two bathrooms
We have had two bathrooms, new boiler and new radiators Installed throughout the house by Crawford Boiler. Very happy with the professional service we received cannot fault them, first class job.. i would use them again in the future.

Reply from Crawford boilers
Shower Fitting
Bob fitted my shower when we moved in very well priced and quality work carried out. Would highly recommend.

Reply from Crawford boilers
First class
Bob Crawford is a professional, trustworthy and reliable tradesman. His firm always completes work to the highest quality. He has fitted 2 boilers for me, due to house moves, and both have been excellent and economical. He has also undertaken bathroom work and I would have no hesitation in recommending his firm.

Reply from Crawford boilers
Excellent customer service
Used Bob many times. Always excellent service and great customer care.

Reply from Crawford boilers
I would highly recommend Crawford…
I would highly recommend Crawford Plumbing & Heating for all your plumbing needs. I have had lots of work done by them including a new bathroom and it is all done to an exceptional standard.

Reply from Crawford boilers
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