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Rebound Fitness Reviews 

2,393
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, highlighting that the rebounders are sturdy, safe, well-constructed, and exceptionally comfortable for regular home cardio routines. People also appreciate the impressively prompt shipping services alongside a friendly and remarkably responsive support team that readily assists with any questions. Some reviewers were not happy with minor setup challenges, such as leveling the metal legs properly, dealing with a wobbly support bar, or struggling to open the folding equipment. Other users noted that these physical adjustments required extra attention or effort before fully enjoying their workouts.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing the rebounders as sturdy,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the equipment is exceptionally sturdy,... See more

User experience

Reviewers express great satisfaction regarding user experience, frequently highlighting how easy the... See more

Customer service

Customers expressed immense satisfaction and appreciation regarding the customer service team, consistently... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that items arrived very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my spring rebounder and Liz was amazing!!! Seriously the best service ever!! Someone give her a raise seriously !! She delt with my issue so efficiently, only needed th... See more

Company replied

Rated 5 out of 5 stars

Very quick delivery. The Rebound Fitness trampoline is very sturdy and good quality. I also received access to some online workout sessions to enable me to exercise safely. I love the fact it is not... See more

Company replied

Rated 5 out of 5 stars

I had to contact customer services with a warranty issue (one mat tab was ripped) 9 months or so after purchasing a rebounder. The Rebound Fitness employee Liza was impressively responsive and helpful... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. also in
  3. Fitness class
  4. Physical Fitness Program
  5. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,393)

269 reviews in the last 12 months

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Rated 5 out of 5 stars

Fit Bounce rebounder review

First of all, the company is very honest and reliable. At every stage of the shipping process (I ordered the product from Greece), they made sure to check if I had received it and whether I had paid any extra customs duties... And now that I’ve received the rebounder, I can say with certainty that it belongs in the premium category and offers great value for money.

October 4, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Lazaros, thanks so much for your 5 star review. We do pride ourselves on providing excellent products and outstanding customer services - thank you for your endorsement.

Rated 5 out of 5 stars

absolutely love this rebounder!!

absolutely love this rebounder!!! Great price, arrived on time, excellent performance.

September 28, 2026
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Reply from Rebound Fitness

Hi! So pleased to read that we met your exceptions on all levels! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I am extremely impressed with the…

I am extremely impressed with the customer service and my rebounder was delivered in 2 days and is an absolute dream to rebound on.

September 28, 2026
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Reply from Rebound Fitness

Hi Jacqui, thank you so much for your wonderful review! We’re delighted you’re loving your rebounder and were impressed with our customer service and speedy delivery. Happy bouncing! 💚

Rated 5 out of 5 stars

Fantastic Purchase!

I am so excited to receive my Fit Bounce Pro XL. I was looking for a fun way to add some low-impact cardio to my home Pilates routine, at 68 years of age. This is just perfect! The bounce quality feels extremely solid, even when doing the higher jumps. Moreover, it's very quiet, I can listen to the TV or music while exercising.

I purchased the XL because of my tall height and slim build. It was easy to assemble, but my husband helped. And it just about fits into my spare room/office. If you have a small space would be an idea to purchase the smaller rebounder. Overall, I love my Fit Bounce Pro. I highly recommend it!

September 26, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Cynthia, thank you so, so much for your lovely review. We really appreciate it when customers take the time to submit reviews with their additional feedback. Thank you again! service@rebound.fitness

Rated 5 out of 5 stars

Great company and kit

I bought my rebounder in June 2025 and have used it every week since. Rebound Fitness gives lifelong membership of workouts on the Vimeo site and I love a couple of the advanced workouts. I recently contacted the admin team about a technical problem and they were very helpful and responded immediately. The rebounder is a great way to exercise without putting too much pressure on the joints. I bought mine because I have always exercised but am developing many MSK problems which limits what I can do in the gym and has put an end to running. Rebounder is fun and I can do intense cardio activity without wrecking my knees. It is a very versatile piece of kit and suitable for both cardio and conditioning. You can do full body workouts using both strength and speed. If you have the space to store a rebounder, it is a great alternative or addition to the gym. It is not however silent so would not be suitable if living in an upstairs flat with other people living below. That is the main disadvantage.

September 30, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Liz, WOW .... thank you so much for this fabulous review. We really appreciate you taking the time to submit your feedback and provide potential customers with a real insight into rebounding, our company and all the health benefits rebounding can bring, which will help them make an educated decision - thank you again!

Rated 5 out of 5 stars

A HAPPY CUSTOMER

Customer service response is fast and very helpful. I love the rebounder and I've had many other brands, but Maximus Pro is the best by far. I've had mine for 4 years and I'm still jumping daily! I just bought replacement bungee, and Customer service really guided me to the correct bungee. Thanks 😊

September 30, 2026
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Reply from Rebound Fitness

Hi Monika, thank you so much for the 5 stars and your additional feedback. We are so glad to read that you are enjoying your rebounder and rebounding regime - keep up the great work!

Rated 5 out of 5 stars

Rebounder well received and easy to put…

Rebounder well received and easy to put together. Pleased with the product so far, softer and quieter than the spring rebounder that I have although I value my spring for more cardio workout. Time will tell regarding the quality of the product so I can't comment at this stage.

September 18, 2026
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Reply from Rebound Fitness

Hi Nathalie, many thanks for taking the time to submit your lovely 5 star review and feedback. We just want to remind you that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent Service

I experienced some issues with ordering my Fit Bounce Pro rebounder through Amazon. Liza from Rebound Fitness was really helpful and I ended up purchasing direct from Rebound Fitness. First class service!

August 27, 2026
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Reply from Rebound Fitness

Hi! Thank you so much Dean, for taking the time to submit your review and feedback. Don't forget that we are here for you should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Excellent

Excellent, very helpful advice. Thank you

September 22, 2026
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Reply from Rebound Fitness

Hi! So glad to read that we were able to provide the advice you were looking for. Please remember that we are only an email away should you have any further questions or concerns in the future - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

The customer service was very helpful…

The customer service was very helpful and quite responsive to questions.

Received the rebounder quickly and it was SO EASY TO SET UP SO IMPRESSED! Love the feel and the size. Glad we got the XL and the extra bungees for future!

September 21, 2026
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Reply from Rebound Fitness

Hi! So pleased to read that you have had an all round very positive experience with our customer service, product and ordering process! We really appreciate you taking the time to submit your review and feedback.

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great products

September 14, 2026
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Reply from Rebound Fitness

Hi Marissa, thanks for your 5 star review and feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Loving It!

I love it! The rebounder is sturdy, doesn’t shift or make noise when exercising on it. And I can get equivalent to a sprint workout in place of jogging to reduce the wear and tear on my joints.

September 18, 2026
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Reply from Rebound Fitness

Hi Pat, thank you so much for your 5 star review! We really appreciate you sharing your experience and hope you continue to enjoy every workout!

Rated 5 out of 5 stars

Great customer service as always

Great customer service as always
Prompt delivery :)

September 18, 2026
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Reply from Rebound Fitness

Thank you so much for your 5 star review! We’re delighted to hear that you’ve once again experienced great customer service and prompt delivery. We do pride ourselves of providing excellent customer servicer, so that you for your endorsement.

Rated 5 out of 5 stars

Fraying bungees

My rebounder’s bungees had begun to fray here and there and I made an inquiry over the website to determine which bungees I needed to purchase for replacing. Liza was so helpful to ask what had been happening to the bungees, which apparently were still under the 1-year warranty. After sending her a few pictures of the frayed bungees, the company decided to send me all 32 brand new bungees. This was wonderful and unexpected and I truly appreciate the supply given. She was very helpful and her response was also very timely. I appreciate the customer service. We do love our rebounder and use it daily!

September 14, 2026
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Reply from Rebound Fitness

Hi Amy, thank you so much for your wonderful review! We’re delighted to hear that Liza was able to assist you quickly and make the warranty process easy. It’s fantastic to know that you’re enjoying your rebounder and using it every day! We’re always here to help, and we hope you continue to enjoy many great workouts on your rebounder!

Rated 4 out of 5 stars

This arrived crazy fast

This arrived crazy fast! 4 days and it was on my doorstep. That's impressive. It was very easy to open and set up except that 2 of the springs had come loose. They do include a thin piece of wire for fixing the springs but it's a joke. Nobody is going to pull those springs back into place with what comes with it. The instruction booklet didn't give any information on how to reattach so YouTube to the rescue! Sheesh! That took some muscle. I replaced a 55" Amazon rebounder with this one and this one is a huge improvement! Very sturdy and the mat doesn't dip in the middle. My feet feel much better after exercising. Overall very happy with my purchase. Only gave a 4 star because I've just received it so not sure how it will hold up over time but the quality is good so I'm thinking it'll be around for many years.

September 16, 2026
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Reply from Rebound Fitness

Thank you for taking the time to share such detailed feedback! We’re thrilled to hear your rebounder arrived so quickly and that you’re already noticing the difference in stability, quality, and comfort compared with your previous rebounder.
We’re sorry to hear that two of the springs came loose during setup and that the included tool wasn’t as helpful as it should have been. We appreciate you pointing this out, as feedback like yours helps us identify where we can improve our setup instructions and accessories.
We’re especially glad that, despite the initial hiccup, you’re very happy with your rebounder and enjoying your workouts. We hope it continues to serve you well for many years to come! Thank you again for choosing us and for sharing your experience.

Rated 5 out of 5 stars

kindness and competence

September 7, 2026
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Reply from Rebound Fitness

Hi Claudia, thank you for your 5 star review. Please remember that we're here to help should you have any further questions or concerns! service@rebound.fitness

Rated 5 out of 5 stars

Good quality product.

Good quality product.
Good for people with back issues.

September 14, 2026
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Reply from Rebound Fitness

Hi Lilya, tank you for your 5 star review! We’re so glad to hear you’re happy with the quality of your rebounder and finding it comfortable for your workouts. We truly appreciate your support and hope you continue enjoying it!

Rated 5 out of 5 stars

I love my rebounder

I love my rebounder. The ordering and delivery process from the UK to Australia was seamless and the product is so sturdy and easy to put together with the stability bar. I’m loving bouncing whenever I need to and can highly recommend this product to anyone looking for a fun way to release stress and work out. Thanks team!

September 7, 2026
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Reply from Rebound Fitness

Hi Hetal, thank you so much for the 5 star review and your lovely comments. Please remember that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Not just great rebounders - top customer service too!

Not just great rebounders from Rebound Fitness - their customer service is ultra high quality too!
I needed a spare part for my Fit Bounce Pro, so emailed Rebound Fitness. I received a very helpful and positive reply the same day, from the very charming Liza, with requested spare part arriving a few days' later. In these frustrating times of automated everything, Rebound Fitness are a refreshing change - proper customer service from real people. Keep up the great work Rebound Fitness!

September 11, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Helen, thanks you so, so much for your lovely review and the additional feedback. We do pride ourselves on providing excellent customer service as well as great rebounders - so thanks again for your endorsement!

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