Cream Cornwall Reviews 194

I purchased a cloth bag, whilst shopping at the bath store. I liked it so much I ordered two more on their website online. They arrived very quickly and was beautifully wrapped. I would highly recommend this company.

Beautiful mugs and outstanding customer service. I ordered on Sunday. Sent a note asking for a quick turnaround as wanted for a bday Gift and they arrives, Beautifully packaged on Tuesday!! So impressed! Might be buying more!!

Beautiful products- gorgeous mugs.
Support with ordering and exceptional customer service - via phone and email - particularly Tracy - who was so patient, tracking our order and helping out. Will recommend and reorder without hesitation. So nice to find quality customer service in 2026 where everyone else is so impersonal! Many thanks :)

I bought last year and just bought greeting cards again as they are wonderful quality, amazing value and different from the norm! Friends who’ve received these cards have loved them so much that they have framed them to put on their bathroom walls 💗

What a lovely company. The items I ordered are lovely , good size and well made. The designs are so colourful. I have ordered some more , as gifts for my friends.

Exceptional after care service. I had an issue that needed resolving and Tracy replied promptly and went above and beyond to help. Thank you so much for your excellent customer service and fantastic products - very impressed and love this companies products so much!

Really disappointed at the quality of the Christmas decorations I ve received. They looked beautiful on the website but in person they are covered in glue and not put together with any care. They also have horrible metal cheap clasps in them and that wasn’t visible on the website. Really disappointed as I wanted to give them as Xmas presents. Just going through the refund process and they charge £6 return postage. My parcel is about 15cm squared. Will never order again.

From the beginning of me planning my order, to the end when it came to the delivery, all staff members we spoke to for pieces of advice were so helpful and clearly knew how to help me. My experience was first class. The driver, delivery was on time and a very polite he carefully carried our box of surprises for our family at Christmas up onto the 1st floor.
All the staff clearly loved their job. The actual shop looks beautiful. If you go look online you won’t be disappointed. The packaging was very impressive and I didn’t need to worry about the fragile items. As I say packaging well thought out. I forgot to order the chocolate bars so will be getting onto that soon. The products are outstanding. The booklets have a beautifully covered front to them. The design on the glasses are so unusual and beautifully different to anything else I’ve seen. Every single china item was wrapped so well. I have found a treasure to give to some very deserving family members this year and I’m thrilled Thank you so much.

I received my order quickly and it was well packaged. Beautiful designs (mugs, decorations and lampshade) and very good quality. Excellent personal customer service as well. Highly recommend.

Just received my cards. The packaging was lovely. The cards were extremely good value and great quality. The online art work on the card does it no justice as they are beautifully printed. I absolutely 100% recommend this Company and will definitely purchase from them again

Cream’s designs are great accents for a room, with beautiful crisp blue and White Sea-themed lampshades and lots of other goodies. The service is excellent, both online and in our local store at Falmouth. However, the lampshades I recently bought are made of paper rather than the fabric they used to be. They look great, but won’t stand up to cleaning with any water- based solution in the future, whereas the fabric ones used to clean up beautifully. That would make me think twice about buying lampshades again in the future, which is a pity.

Customer service from the Bath shop was brilliant. They couldn't have done more to help me order over the phone.

Ordered mugs and do pleased with them, comfortable and nice to drink from, let alone them being absolutely gorgeous, will be buying more of the range as I’m so impressed, order was packed quickly and items wrapped very carefully by Donna, looking forward to visiting Falmouth store in September. Thank you, most highly recommended!

Beautiful items but sadly the prices are out of my reach.

The items ordered were expertly packed and despatched quickly via dpd. Quality of mirror superb but diffuser was absolutely tiny came with two rings that don't fit the top and no instructions re fitting the rings..very odd at £35 would have expected more but love the pattern

Very efficient delivery and well packed. Very nice design but have to say disappointed with the style of the mug, for bone china it’s rather clunky and large with not a lot of finesse, somewhat like a ‘builder’s’ mug with a nice transfer design

Just amazed at beautiful items.
Packed with care and love.
I don’t agree with four star it should be 5 plus!
Also, they use Royal Mail not another carrier 🤐

I ordered 4 of the beautiful mugs which arrived yesterday. We are delighted with the design and quality of the mugs and look forward to the lovely matching teapot becoming available.

Ordered a seahorse and an octopus mug. They came quickly and were really well packaged.
The mugs are lovely. They are a good size and the designs are beautiful.

I love Cream designs!