It's not easy buying a significant piece of furniture on line. Experience taught me that the picture does not always give the actual look and feel of the object. However, the piece I ordered from CREA... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With the draw of an ambient feel website, I was pulled in to a furniture world where you can find some really beautifully designed pieces. I ordered the copper flamed coffee table with a due delivery... See more
Company replied
When I ordered this it stated 3 weeks. Unfortunately I had to chase the order only to be told it was out of stock until January 26. I really liked the look and style so decided to wait however the com... See more
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Used this company for the first time. Ordered a beautiful little cabinet. Its solid wood, well made, a stunning design, that catches the attention of everyone who sees it. The item was in stock, arr... See more
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Company details
Written by the company
We are a company established by a group of friends which are passionate about turning good ideas into real life. One day we decided to create something not only for our joy but also to meet the needs of others. Our experience and personal expectations pushed us to create a place where everyone will be able to turn their home into a work of art, and this is how Creation Furniture has made.
Contact info
66 Sorbus Drive, , CW1 4EX, Crewe, United Kingdom
- 08000016096
- contact@creationfurniture.co.uk
- creationfurniture.co.uk
4.8
Excellent
595 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Reply from Creation Furniture
Thank you, we really appreciate your lovely feedback and are glad everything arrived quickly 🙂
Not meant to be floating
The purchasing & delivery was absolutely fine. The cabinet is as expected
However, it is clear it was never meant to be floating.
I had to buy the shield anchors / rawlbolts from screwfix because out of the 20 odd provided only 2
.. yes 2... were fit for purpose. They crumbled on use... getting stuck on the wall causing a huge issue to remove.
AND there's a huge gap at the back, between the wall and the cabinet, because the size of the bolt was not accounted for in the design.
Which also meant that the prefilled holes are misaligned for the brackets.
Really , really poor
July 22, 2026
Reply from Creation Furniture
Thank you for your feedback. We are truly sorry to hear that you ran into an issue with your TV unit. This comes as a bit of a surprise because this TV unit was designed and is sold only as a wall-mounted unit. It is one of the most popular units we sell, and so far we haven't received similar complaints. We emailed you directly and hope you will get back to us with additional information so we can better understand the issue and address it properly.
Golden Eye sideboard
Very nice furniture item. Great quality and design. Arrived well packaged, and needed little assembly, only the legs needed attaching. Very pleased with it.
July 22, 2026
Reply from Creation Furniture
Thank you, we really appreciate your feedback. Great to hear the Golden Eye sideboard arrived safely and made such a strong impression 🙂
Exceptional customer care
I have never dealt with a business so accommodating, helpful, understanding and great customer care, the team have gone far and beyond, could not have asked for any more.
August 5, 2026
Unprompted review
Reply from Creation Furniture
Thank you, Angela! This means so much to the whole team. We really appreciate your kind words and support 🙂
Great communication from the customer…
Great communication from the customer service
August 5, 2026
Unprompted review
Reply from Creation Furniture
Thank you, we really appreciate your feedback. Great to hear the team could help 🙂
Reply from Creation Furniture
Thank you!
Communication and delivery was very…
Communication and delivery was very good and the quality was excellent
July 23, 2026
Reply from Creation Furniture
Thank you, we really appreciate your feedback. Great to hear everything went so smoothly 🙂
Excellent quality/ stunning furniture
Quick and easy to order furniture. From ordering and how to look after your furniture fully explained.
Delighted with console table very rich and classic. Mango wood is stunning.
Would highly recommend Creation Furniture for their well made furniture. Many thanks
July 21, 2026
Reply from Creation Furniture
Thank you, we really appreciate your recommendation. Great to hear the console table made such a lovely impression and that the whole process felt easy 🙂
Beautifully crafted product
Beautifully crafted product. Looks amazing. Well worth the wait.
July 21, 2026
Reply from Creation Furniture
Thank you, so pleased it was worth the wait. We really appreciate your lovely feedback 🙂
Love the gold metal hand made side…
Love the gold metal hand made side table looks amazing with my blue corner sofa too
July 21, 2026
Reply from Creation Furniture
Thank you, so pleased you love it. It sounds like a beautiful match with your blue sofa 🙂
From the quality furniture to the…
From the quality furniture to the service and people behind the company, everything makes me return to Creation Furniture every time. Thank you for the best furniture that makes my house a home.
July 13, 2026
Reply from Creation Furniture
Thank you, this means so much to us. We truly appreciate your continued support and trust in Creation Furniture 🙂
Beautiful product well made delivery…
Beautiful product well made delivery easy to book and accept would order again from company.
July 7, 2026
Reply from Creation Furniture
Thank you, great to hear everything went smoothly and you’re happy with the quality. We’d be happy to welcome you back anytime 🙂
Eye catching furniture
I’m absolutely delighted with my sideboard from Create Furniture Online! The quality exceeded my expectations – it’s sturdy, beautifully made, and looks even better in person than it did on the website. It has completely transformed my space, adding a stylish and modern touch while providing plenty of practical storage.
The ordering process was straightforward, delivery was smooth, and the item arrived well-packaged and in perfect condition. Assembly was simple, and every detail feels premium.
If you’re looking for furniture that combines excellent craftsmanship, beautiful design, and great value for money, I would highly recommend Create Furniture Online. I’ll definitely be shopping with them again! Delivery was smooth within the timeframe they mentioned on email also.
July 8, 2026
Reply from Creation Furniture
Thank you, we really appreciate your recommendation and kind words. Great to hear the sideboard made such an impact and that everything went smoothly from order to delivery 🙂
Beautiful furniture
Kept us informed when the delivery would be due and delivered on time. The TV stand, dining table and side table are all stunning and well made.
July 8, 2026
Reply from Creation Furniture
Thank you, Tim! Lovely to hear everything went smoothly and that all three pieces made such a great impression. We really appreciate your feedback 🙂
Quick delivery
Quick delivery, incredible furniture and packaged extremely well.
Would definitely use this company again
June 25, 2026
Reply from Creation Furniture
Thank you, great to hear everything arrived quickly and safely. We really appreciate your feedback and would be happy to welcome you back anytime 🙂
Product is OK as expected delivery was…
Product is OK as expected delivery was a little strange just drop you a large box you do the rest! I suppose that’s what you get for buying off the internet!
Thanks for the reply so all my fault!
Maybe you could train the drivers to be a little more customer orientated they brought the box in put it were we asked took photographs and left without a word the front of the cabinet was facing the wall making it difficult to get in place and the doors needed to be adjusted as they hit each other when opening! So as I’ve already said that’s what you get for buy from the internet a faceless and completely uninterested seller!!
July 7, 2026
Reply from Creation Furniture
Thank you for taking the time to leave a review! We truly appreciate your feedback.
To help clear up the confusion regarding your delivery, we actually do offer a full unpacking, assembly, and cardboard removal service, which can be selected at checkout. We keep this service optional rather than standard, as we find most of our customers prefer to save a few pounds and handle the setup themselves. It looks like you didn't add the service during checkout, which is why our team did a standard box drop-off to the room of choice.
We hope you enjoy your new sideboard and that it looks great in your space!
Reply from Creation Furniture
Thank you, lovely to hear you’re happy with the coffee table and service. We really appreciate your feedback 🙂
Customer services now ignoring me
Bought a floating wall mounted unit from Creative Furniture and initially their customer services were excellent when answering queries.
Unfortunately, when I discovered screws were too short to reach the inserts when fitting the unit to the bracket. I sent an email which has been totally ignored along with another question about a coffee table I also wanted to buy as it matched the other unit. Really disappointing
July 10, 2026
Unprompted review
Reply from Creation Furniture
Thank you for taking the time to post a review. Once again, we sincerely apologise for the communication breakdown. As we mentioned in our direct messages, we would never intentionally ignore our customers. A technical glitch unfortunately prevented our initial replies from reaching your inbox, which we only discovered after seeing your review and investigating. We are so glad we were able to get in touch in the end, and we truly appreciate your patience and understanding.
Buy with confidence
Furniture as described, beautiful design and craftsmanship, well wrapped and delivered in time . Customer service to manage delivery and infos were professional and prompt to assist. To be recommended.
June 26, 2026
Reply from Creation Furniture
Thank you, we really appreciate your recommendation. Great to hear everything from the design to delivery and service met expectations 🙂
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