Creative.Lighting Reviews 

Scam company. They send out incredibly cheap products that bear no resemblance to what is advertised.
Criminal behaviour

One star is a bonus.

Placed an order and they outsource delivery to Buffalo Express. Been over a month without resolution.

Buffalo Express changed the delivery address from what is on the order with Creative Light.

Creative Lighting want me to sort it out with Buffalo who are aweful and do nothing to resolve.

Anyway, I am the customer, I paid Creative Lighting, they must give me money back or make sure I get what I paid for.

Still waiting........one month.

Delivery took longer than expected
I expected but the product itself is beautiful.

I bought an everlasting oil lamp there for 50€, it didn’t work and broke after the first try. Then I bought floating candles and other candles. It was almost 90€ and of such poor quality. The candles you could buy the same for 1/4 of the price at Action. The wand and the candles looked so cheap. I wanted to send it back and get my money back but still in the process of trying.

A dishonest company masquerading as a Scandinavian brand. They sell cheap, low-quality products at hugely inflated prices. Stay far away—this feels like a complete scam.

I purchased the GuildedNocturne TM candelabra form Creative Lighting. Yesterday it was delivered to my home. ORDER #CL-282816
Firstly, upon opening the package I was shocked to see it was in a small box that was damaged. The box read "Luxe Ornament' it did not even have the name of the item I purchased further it had a sticker on it with Chinese writing.

Secondly inside the box, the candelabra was in tiny pieces that I needed to assemble. I did not know this from the web reviews, nor did the quality of the pieces reflect the pictures on your website of the item.

Upon assembly- my father helped me I discovered the centre pieces did not line up properly and the arms that are meant to hold the candles were uneven. Despite many attempts this remained the same.

I thought this would arrive in one piece and would be of quality as I purchased for a wedding present. I feel so disappointed and sick that I have been had by you.
I would like to return this please and gain a refund. How does this occur?
I have also lodged a complaint with Australian Consumer Affairs as this is false advertising - what I received does not match the reviews so called customers provided about the product in your website!

Finally the reviews are fake! The system would not support my Review or photo of the misaligned, cheap product.

Took about a week and a half to arrive but worth the wait.
Really unique design, haven't seen anything similar in local shops.

Quote: "We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life."

Just don't (buy). I received insanely overprized poor quality TEMU-products sent from China.

If I could give zero stars I would. This stuff is JUNK and to make a return and deal with customer service is a joke. So sorry I ordered anything from them. Don’t be taken like I was.

Ordered 4 bookshelf lights as a bundle. The images looked cute and cozy and website reviews were all positive. I was hesitant at the price but took the plunge. I feel so dumb...

Items arrived after a long delay and were complete junk. All cheap 3D printed plastic with terrible paintwork. One switch busted off when I barely pressed it. All lights were very dim, with one not even fully lighting up the small plastic encasing it. I've had good online blind buy luck recently but this killed it forever....

Love it!! Honestly looks even better in person 😍

Was very excited about their solar step lights. They were a little pricey, but I ordered 20 because they looked great and placed them all along my patio. The patio really looked nice. Now only 4 months in, 8 of the 20 no longer work. Wrote to customer service, they replied right away, but now I’m being ghosted. Really disappointing.

Expensive crap. I will not even use it as it is so bad.

The picture is NOT what you get. It’s clearly a piece of shit from China. I ordered the large lamp. It’s like half a foot tall, weighs nothing, made of cheap plastic and I paid about $100 for it!!! I’m pissed! Don’t be fooled by another company selling you cheap crap from China.

Absolutely terrible products and possibly even worse customer service.

I would strongly advise people to think twice before ordering from this company. I purchased their products expecting reasonable quality, but unfortunately, I have experienced ongoing problems with faulty products.

What is even more frustrating is the way the company has handled the situation. Despite providing photos and videos showing the faults, they have been unwilling to provide a full refund and instead keep offering an amount that does not reflect what I actually paid or alternatives involving their products.

When a product is faulty, customers should not have to keep going back and forth just to get a fair resolution. The whole experience has been extremely frustrating and disappointing.

Poor product quality, poor after-sales support and very disappointing customer service. Based on my experience, I would NOT recommend this company to anyone. Save yourself the frustration and look elsewhere.

The products are shipped directly from China. The products are of low quality and the pictures they have on their website are misleading and do not represent the actual product you receive. if you choose to return, they do everything to prevent it including giving out gift cards to spend on their website and if you insist on a return, they suddenly become unresponsive. Horrible customer service experience. Do not buy from this website.

I actually ordered my light before I read the reviews (schoolboy error, I know!) and my heart sank when I saw what others had said. My order did come from China, but quickly and the communication was very good! I presumed it'd be, as others said, cheap rubbish but the quality is very good! It's a periodic table with real elements inside. I can’t vouch for the reality of the elements but it'll definitely look the part on my brother's desk (he's a scientist). The same thing was available on Amazon (pbvs also from China) but they didn't have one with a light and this is what really makes it work. Perhaps I got lucky, but thank you Creative Lighting!

Very disappointing quality and seriously overpriced.

I purchased the Solar Outdoor Wall Lamps from Creative.Lighting and I am extremely disappointed with them.

The quality is, in my opinion, disgustingly poor for the price being charged. The products look far better on the website than they do in reality, and what arrived certainly did not meet the standard I expected from the advertising or the price.

These are not cheap products, yet the quality gives the impression of a very cheap product. I would never have paid what I did had I known what I was actually going to receive.

I have also been very unhappy with my experience trying to resolve the problem and obtain a refund.

Potential buyers should be aware that the glowing reviews displayed on the company's own website certainly don't reflect my experience. I strongly recommend doing some independent research and reading reviews elsewhere before purchasing.

I would not buy from Creative.Lighting again and, based on my experience, I would not recommend them to anyone looking for good-quality outdoor lighting.

Like many, I also have had a bad experience with Creative Lighting. I ordered two sensor lights. Once they arrived one simply didn’t work at all. The other works but the quality of the light is not what was advertised, feels like it’s worth $5USD not $25.
Communication with this company has been challenging. I asked for a refund, a month and 5 plus emails later I still don’t have a refund for both lights. They say I have to pay for the shipping back to “Stockholm”or accept a partial refund. Stay away from Creative Lighting and from their customer Service AI bot “Freja”.

Absolutely atrocious company- AVOID AVOID AVOID

Horrendous customer service, missing items and a stock response of we’ll give you a 30% credit vs a refund of missing items….. everyone needs to instruct chargebacks / claims against this company and only then with the threat of being refused processing by their banks / card companies will they go out of business or change their ways