Creativegiftss Reviews 

301
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had ordered a blanket with a design of my wife and son (we are Caucasian) and the image that was delivered to me was one of a Black man snuggling up to a Black woman. A cute photo, but not what I... See more

Company replied

Rated 1 out of 5 stars

Ordered one of the cars. The site didn't let me preview it. Once I received it ,it was the wrong color and my picture that was in the back had me with 2 mouths. When I requested a new car or my mo... See more

Company replied

Rated 1 out of 5 stars

Ordered and no estimated delivery or time given upon ordering. When you email them, you get a generic message telling you to be patient. Then the other emails give you random expected dates, the last... See more

Company replied

Rated 1 out of 5 stars

Basically I order a doll 2 days ago and after reading all these comments I’m getting scared I order from this website and rsg.com NEVER SHOP ON REALISTIC SWEET GALLERY PEOPLE GET LIKE THESE KMART WAL... See more

Company replied


Contact info

1.3

Bad

TrustScore 1.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(301)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The Company has false advertisement on…

The Company has false advertisement on their website and horrible customer service They advertise the doll in beautiful outfits and with accessories but it comes in an ugly striped diaper and bib. They also have different prices on the dolls but you always get the same doll even if you pay the higher price. Luckily my daughter will play with the doll but I will never shop through them again.

January 21, 2022
Unprompted review
Rated 1 out of 5 stars

The doll I ordered for my granddaughter…

The doll I ordered for my granddaughter a month ago just arrived today. I am so disappointed. The doll I received looks nothing like the doll I ordered. It’s smaller, the hair is different and the complexion is darker. I had a chemical smell to it. This hurt my heart. I am a senior citizen on social security. I sacrificed that my because I wanted my granddaughter to have that doll so bad. All the back and forth I had with them when I was trying to locate the doll has me worned out. I don’t have the fight left in me to pursue this. I wish I had found these reviews before I placed my order.

January 21, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Won't buy from this company again!

I ordered Diana on 12/8/21 for our little 4 year old for Christmas and was guaranteed we would have it in 3-7 days. I did not even get confirmation of the order being received til the end of the year and the doll did not arrive until 1/15/22. For a $50 doll (yes, they also charged more than they quoted), we were disappointed but mostly sad we missed it for Christmas. Really silly, but the $1 bear pacifier i included in the purchase does not even fit in the baby's mouth. I will not buy from this company again.

January 20, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. Sometimes,the package might be delayed than normal due to unexpected factors during transit such as bad wether,insufficient capacity for logistics companies,package missed scan in the depart center and so on.We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Got my doll but looks NOTHING like it…

Got my doll but looks NOTHING like it showed in picture! Not happy at all! I wish I could post the two pictures of them.

January 20, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

$5 and below doll.

I paid for a pretty light skin black curly full hair doll with colorful eyes, with just a pamper on and a blanket over her, and they send me a $5 and below doll, that's not worth $5. I have been emailing them for a refund and they steady telling me they will give a 10%, or 25% discount on me another order. I don't won't nothing from this company they is a scam and they know the doll was ship for the US and they tell me I have to ship it to China knowing it cost more then I paid for it to ship it to China, when it didn't come for a China address. They is sad and a big scam. First I was hesitant to buy it cause I didn't know if it was going to be to me in time for the birthday girl, but I should've been checking the reviews, I didn't even think about looking at a review but I watch the site for a week before buying it cause I had COVID-19 and was sick. I wish I could show you all the doll I ask for apposed to the doll they sent me. A fool! they need to be a shame of themselves.

January 18, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Scam

Scam! Do not buy these dolls. They send you cheap China made baby dolls you could find at CVS

January 16, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

One star was the only way for me to…

One star was the only way for me to write a review. DO NOT Fall for creativegiftss Scam the dolls arrived one month late from the date that was mentioned on the site which was 7-10 days also the dolls were extremely small and Ugly my girls called them chucky dolls (scarey) I am so mad at myself for Not doing my research before I purchased these dolls. The dolls have a very strong smell we could smell them from miles away. I am livid creativegiftss count your days!!!!

January 15, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Honestly I would give 0 if I could

Honestly I would give 0 if I could. I ordered a doll at the beginning of December for Christmas for my daughter. Despite asking many times when the item was coming it never arrived until mid January. Customer service is terrible, but most of all was the entire experience. I receive a home made awfully wrapped in an amazon random paper package. It was half the size the doll showned in the website picture. The doll is super small, ugly, the face is smashed and enlarged (nothing to do with the grace and beauty of the pic), there is no recepit, nothing. She smells like petrol and burned ashes. I asked 3 times for my money back, and yet no action taken. It's a product that you can find at a flea market for 0.50cent and you pay $35. Extremely unsatisfactory!

January 15, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Scam

Scam ! this doll is a dollar store doll that looks nothing like the website picture and after waiting 2 weeks it came and I’m so f————— mad about it. I tried to leave a review on their website and it wouldn’t let me. Don’t waist your time and money.

January 15, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Worst doll I’ve ever seen

Worst doll I’ve ever seen, I could have bought the same quality of doll at Dollar General. I paid over $120 for 2 dolls for Christmas for my granddaughters, they were so misrepresented. Even the customer service for the company told me they take pictures and then beautify the face. So so mad!!!

January 14, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Just dont do it

Just dont do it. Its a normal small doll with an big price tag. Bad advertisement all around. They got me good. Think about it, dont wont let you post a pic of it.

January 14, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

This company is Fraudulent

This company is Fraudulent. Your order will be late and you'll be highly disappointed by the product. They'll ask you for a pic if you request a refund then offer you 10%. They'll claim each one looks different. They're made of highly toxic smelling chemicals. Bogus... Hope this company gets the reviews it deserves.

January 14, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I wouldn’t even give one star

I wouldn’t even give one star. Terrible product. COMPLETELY different doll from the photo on the website. The customer service was great until I asked for a refund then they ignored me.

January 13, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Problems from the beginning

We did not receive our order timely, we did not receive the correct item we ordered once it was delivered. We contacted customer service and as compensation for our dissatisfaction they offered us a 15% discount. Be wary of this company, the product lacks quality, the prices are opportunistic and the customer service is virtually non existent. Shame on me for not checking them out before ordering - although, my husband found them - so shame on him, lol!

January 13, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I am only giving this company one star… Chucky’s sister

I am only giving this company one star because it is the only way to right a review. I would otherwise give them ZERO! I ordered a doll Dec. 6, 2021 as a Christmas gift for my granddaughter . After not receiving it as Christmas got closer, I emailed the company and surprisingly got a response stating to not worry, the doll would arrive by Christmas, however it normally takes 20 business days from date of order. In my response I told them they should say this on their website.
Finally 2 1/2 weeks after Christmas I received my order, only to open and find #1, was not the doll I ordered and #2, was most certainly not a real looking doll but rather looks like the sister of scary movie Chucky!! She will be perfect to dress for a frightening Halloween, I’m sure my granddaughter will be thrilled!
I will admit that I should have read reviews prior to ordering and in the future will be sure to do so. Please DO NOT ORDER from this company.

January 13, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I really wish I would have seen this…

I really wish I would have seen this before my daughter purchased her doll. It is so disappointing to see that the dolls look nothing alike. I understand that there will be differences because they are hand painted but they look like completely different dolls and you can’t position the doll the same as in the picture.

January 9, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Dolls did not look like picture and…

Dolls did not look like picture and they gave me a 9$ refund out of the 45$ i spent it’s honestly so sad i really hope they go out business

January 6, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Disappointed!!

I am exceedingly disappointed with my Creativegiftss experience.

I ordered a Reborn doll shortly after Thanksgiving 2021 for my great-grandchild. I had hoped to give it to her for Christmas. I did not receive the doll until January 4th, 2022. As a result,I was forced to purchase another doll from a more reputable company in order to meet the December 25th deadline.( Santa can not be late!)

After patiently waiting for my delivery, I was saddened to see that the company sent the wrong doll! I ordered the Vivienne doll and received the Diaz doll. In addition, the Diaz doll did not look anything like the advertised picture, and it was missing hair bows, socks and shoes.

I was looking forward to receiving what I thought I ordered. The service department responded to my text correspondences in a timely fashion. The company does NOT have a customer service phone number. All Customer service issues have to be communicated via text.

The doll I ended up with is an ordinary doll that could be found in any generic toy store. If your aim is to purchase a doll that looks like a real baby DO NOT patronize Creativegiftss.

I am writing this review to save future patrons from aggravation, and disappointment.

January 4, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

TOTAL SCAM!!!

TOTAL SCAM!!!! I ordered 2 dolls and never received anything. I can't get a straight answer from them. No phone number, just emails. They say "be patient" every time like its an automated response. The tracking is a joke. It says that my dolls left the country of origin 3 different times. Please don't order from these people. I don't understand why somebody can't shut them down.
Update: finally received the dolls. They are NOT the dolls that are pictured. They are very small and their hair is very thin and balding. Looks like Dollar Store dolls. I ordered the silicone bodies and got hard plastic.

January 3, 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! Don’t waste your time or money. The doll you ordered will not be the doll you receive! I wish I could upload a picture.

December 28, 2021
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look