I was unsure who to talk to about my debts. I originally went to a bank to discuss consolidation but they only wanted to profit off of my situation by charging extremely high interest over a short rep... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am so grateful for the conversation and plan I was able to organize with Doris Asiedu, Credit Counsellor, today. Before I called I had been stressed about my debt and felt very confused on what to d... See more
Company replied
Complete and concise answers to my questions, and detailed. These people know their stuff! A Credit Canada representative got back to me speedily and then conducted a follow up to see if I had any mor... See more
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If you're having problems with debt, or feel like you're stuck paying an insufferable amount of interest, CALL THEM! This is your solution! Doris is wonderful, she's very knowledgeable and there was n... See more
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Company details
About Credit Canada
Written by the company
For more than 50 years, Credit Canada has been providing debt relief to people just like you. As a non-profit organization and Canada's first and longest-standing credit counselling agency, we've helped thousands avoid bankruptcy, become debt-free and achieve financial wellness.
Our team of certified Credit Counsellors works with Canadians daily to find the right solutions based on their situation. Our services include confidential and free one-on-one financial counselling, low-cost debt repayment assistance and interest relief, and financial wellness education. We are also a financial literacy leader, providing insight and thought leadership for the media, community, and government-supported initiatives.
Credit Counselling Canada accredits Credit Canada, we have an A+ consumer rating with the Better Business Bureau, and our clients consistently give our team 5-star reviews on Google.
Credit counselling is confidential, non-judgemental and free. Our certified Credit Counsellors will review your debt situation, discuss your options, and take the time to explain the pros and cons of each. If our Debt Consolidation Program can provide the debt relief you need, our Counsellors will explain how it works, the benefits, and how to get started.
Visit us at www.creditcanada.com or call us at 1.800.267.2272 to speak to a credit counsellor right away.
Contact info
90 Sheppard Ave East, Suite 304, M2N3A1, Toronto, Canada
- 18002672272
- info@creditcanada.com
- creditcanada.com
4.8
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I spoke with Brandon which was amazing…
I spoke with Brandon which was amazing to deal with. Very knowledgeable, very clear and very professional. Thank you so much and keep up the great work!!
September 2, 2025
Reply from Credit Canada
Hi Jeremie, thank you so much for your kind words and 5-star review! We’re grateful for your support and happy to know our work is making a difference.
5star for Brandon’s service
5star for Brandons service; he was so understanding, wide, clear explanation, have the answers to all questions even the silly once that worries me and especially He empathize on the current situation of the client. huge thanks! 😇
August 8, 2025
Reply from Credit Canada
Thank you so much for your kind words and 5-star review! We’re grateful for your support and happy to know our work is making a difference.
Complete and concise answers to my…
Complete and concise answers to my questions, and detailed. These people know their stuff! A Credit Canada representative got back to me speedily and then conducted a follow up to see if I had any more questions. Very professional and personable, what a relief 😊. I highly recommend anyone facing a legal delimema or overwhelmed with legal jargon and not knowing what to do to consult these people first. Excellent resource!
August 8, 2025
Reply from Credit Canada
Hi Brian, thank you for your wonderful review. We're so glad we could support you during a challenging time. Your feedback motivates us to continue serving others with compassion and care.
Saj is a great person
Saj is a great person. He has amazing people skills and makes it very easy to talk to him. Thanks Saj
August 7, 2025
Reply from Credit Canada
Hi Michael, we’re incredibly thankful for your support and kind feedback. Every comment like yours reminds us why this work matters.
Highly recommend!
Great experience! They were friendly, professional and answered all of my (many) questions!
July 31, 2025
Reply from Credit Canada
Hi Amanda, it means so much to hear that you had a great experience. Your support helps us continue to reach more people in need.
Above and beyond
What made my experience so impactful was how thorough and clear Saj spoke about credit and debt. He made it clear to me what my situation could be and where I fit into the big picture. He made sure I was heard and even took the time to relate to my situation with an experience he had, this was outstanding in my eyes and I would rate Saj’s work today at the highest of levels.
July 21, 2025
Reply from Credit Canada
Hi Nick, thank you so much for the 5-star review! We’re truly grateful for your support and kind words. It means a lot to know that our efforts are making a positive impact. Encouragement like yours keeps our team motivated and focused on helping those who need us most.
Reply from Credit Canada
Thank you for your support! Your 5-star review helps raise awareness and reinforces the importance of the work we do every day.
The person I spoke with did a careful…
The person I spoke with did a careful and simplified information of what my options were
July 3, 2025
Reply from Credit Canada
Thank you for your thoughtful review! Every bit of positive feedback reminds us why we do this work. Your words inspire our team to continue helping those who need it most.
Great experience
Great experience with Saj. Very helpful and gave me a lot of useful information and tips. Highly recommend going with Credit Canada.
June 30, 2025
Reply from Credit Canada
Hi Kathleen, thank you for taking the time to share your review with us.
Feeling good about taking on my debt
Saj was very easy to talk to, patient and explained everything clearly. I feel good about taking control of my debt, and am optimistic for the future
June 27, 2025
Reply from Credit Canada
Hi Jeremy, thanks for sharing your experience with us. It means a lot to see that you are feeling more optimistic for the future.
Keep up the good work Brandon
Brandon did a great job today and he answered all my questions and concerns. Give this man a raise!!
June 25, 2025
Reply from Credit Canada
Hi Jamilla, thank you for taking the time to share your review with us. We are pleased Brandon was able to answer all your questions and concerns.
Patient and Understanding
Brandon was very understanding and not judgemental. He presented my options clearly and im very happy with the service.
June 23, 2025
Reply from Credit Canada
Hi Brendon, thank you for taking the time to share your review with us. We are pleased to hear that you were happy with the service.
Reply from Credit Canada
Hi Steven, thank you for taking the time to share your review with us.
its really great
June 23, 2025
Reply from Credit Canada
Hi Umer, thank you for taking the time to share your review with us.
Cathy was professional and experienced
Cathy was professional and experienced. She was understanding and non- judgmental. I'd definitely recommend Credit Canada to anyone who is struggling and needs some sound advice.
June 20, 2025
Reply from Credit Canada
Hi Kelly, thanks for the review. We appreciate the recommendation. It means a lot to us.
Feeling confident with the support I have received so far
I first spoke with Kathleen who was very sweet and helpful, she connected me with Doris who is very supportive and empathetic. She was very transparent and informative when going over options, questions and concerns which I appreciate tremendously. Though this is just the early stages I am feeling confident that Credit Canada has my best interest in mind.
June 18, 2025
Unprompted review
Reply from Credit Canada
Hi Sarah, thank you for taking the time to write us a review. Our client's best interest is always our main priority.
Horrible communication and downright unreliable
Very shady company with poor communication and absolutely zero follow up. I to this day have never received confirmation that my plan was actually completely (or my money actually received by the creditors because I STILL get statements years later) so I can't even vouch for the legitimacy of this organization because I very well might have been scammed this whole time. Would not recommend; I feel no "trust" with them and no one there seems at all competent
June 16, 2025
Unprompted review
Reply from Credit Canada
Hi Jon, thank you for taking the time to share your honest feedback with us. Our goal is to ensure that every customer has a positive experience, and your feedback will help us make meaningful improvements. If you’re open to it, we’d appreciate the chance to discuss your concerns further. Please call in and ask for a manager. Hope that we can connect shortly.
A great experience
I found Brandon to be very helpful and knowledgable and much appreciated. The time he took with me to explain everything and make me feel comfortable.
June 13, 2025
Reply from Credit Canada
Hi Barry, we are pleased to hear that your conversation with Brandon went well. Your feedback means a lot to us. Thanks,
Understanding & supportive.
June 10, 2025
Reply from Credit Canada
Hi Wayne, thanks for taking the time to write us a review. We truly appreciate it.
Reply from Credit Canada
Hi Kopilnath, thank you for taking the time to provide us with a review. We are pleased to hear that you had a great conversation with your counsellor.
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