Creditsafe USA Reviews 

648
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members and dedicated account managers for providing clear product explanations, practical training sessions, and prompt, reliable support throughout the entire onboarding process. Consumers truly love the intuitive and extremely user-friendly platform, noting that it makes evaluating commercial credit risks and accessing thorough company information completely fast, easy, and seamless. However, some people mentioned occasional communication delays when primary staff contacts were away, reported unexpected difficulties scheduling direct phone conversations with company representatives, and experienced minor concerns regarding overall data accuracy.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that reviewers consistently received... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is extremely easy... See more

Staff

Consumers find staff to be positive, highlighting knowledgeable and responsive team members who provide... See more

Service

People report positive experiences with service, frequently highlighting quick support, helpful... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

Adam Shostack is my CRM Account Manager and always provides seamless support upon renewal. Also, he lets me know what tools I have at my disposal with my package, if I wasn't already aware. He's also... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more


Company details

  1. Asset Manager Service
  2. also in
  3. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

648 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(648)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Adam Shostack is my CRM Account Manager…

Adam Shostack is my CRM Account Manager and always provides seamless support upon renewal. Also, he lets me know what tools I have at my disposal with my package, if I wasn't already aware. He's also very quick to provide support when needed, whether in service or product. If not for Adam's support, I am unsure that we would be with Creditsafe USA.

October 26, 2026
Rated 5 out of 5 stars

People

People! Actual human beings that speak to you, are helpful, friendly and understanding.

October 1, 2026
Rated 5 out of 5 stars

Experience Review

Experience and responsiveness of Scott Garger (Creditsafe Director of Sales) was excellent. Scott provided excellent support, training and time to "test drive" the Creditsafe portal and pull reports.
High quality of reports and good program pricing combine to form very good value.

September 28, 2026

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