Creditsafe USA Reviews 

632
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction across various features. Customers frequently highlight the exceptional customer service and praise the helpful, professional support team for their prompt assistance. Users consistently appreciate how easy the platform is to navigate for daily tasks, checking company data, and managing credit limits. Consumers also note that the onboarding process is remarkably smooth, with knowledgeable account managers providing clear guidance and demonstrations. Reviewers find the detailed financial reports and comprehensive databases extremely valuable for setting secure terms with new and existing customers. People emphasize that the platform saves time and significantly improves accounts receivable workflows without unnecessary complications.

What people talk about most

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is extremely user... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the team as... See more

Service

Customers expressed strong satisfaction with the service, praising the responsive support team and the... See more

Response time

Reviewers highlight great satisfaction with the response time, frequently praising quick and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.


Company details

  1. #1 of 3 best companies in Asset Manager Service
  2. #102 of 197 best companies in Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(632)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Demo!

Our salesperson gave a great demonstration of the product, and the product was very straightforward and easy to use.

August 11, 2026
Rated 4 out of 5 stars

Reliable Credit Management Tool

CreditSafe has been a great tool for evaluating the creditworthiness of prospective customers and supporting informed credit decisions. The monitoring features help us stay on top of changes with existing customers, and the payment data appears to be current and reliable. Overall, it's a valuable resource that makes the credit management process more efficient.

July 21, 2026
Rated 4 out of 5 stars

Great accessibility on credit scores

Usually has credit information on our credit applicants, but there are many that started business 2 years ago and less and there is no information on Creditsafe. We love the ability to look up the credit information on our own and not have to wait for a report.

July 17, 2026

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