Creditsafe USA Reviews 590

Site is intuitive and easy to use.

Great product and even greater customer service!

Our account manager demonstrated strong knowledge of Creditsafe’s core tools, especially business credit reports, company monitoring, and how those reports support credit decisions and collections workflows.
He clearly explained how real‑time company monitoring can alert us to changes in customers’ credit scores, payment behavior, and risk indicators, which is critical for our company to stay ahead of accounts.
He also outlined how we could use ledger/receivables analysis to prioritize collections and improve cash flow, tying features directly to our use case rather than speaking in abstract terms.
Every time we meet we learn and utilize Creditsafe features more efficiently.

Overall, a positive onboarding experience with Creditsafe. The process was fairly straightforward, and it didn’t take long to get up and running. Having utilized similar sites, the platform itself is easy to navigate .

TheCustomer Support team were responsive, helpful, and available when needed, which makes a big difference during onboarding.

I’ve had a great experience working with CreditSafe, and especially with our account representative, Joel Peralta. Joel is always responsive, knowledgeable, and proactive in making sure we’re getting the most value out of the platform. He takes the time to understand our needs and provides helpful insights that support our credit decision-making process. It’s clear he genuinely cares about his clients’ success. Highly recommend both CreditSafe and Joel for anyone looking for reliable business intelligence and strong customer support.

Customer service

Maureen made the move from another service provider painless. Thank you, Maureen.

Still waiting for login to get API Keys. Sent email but no response yet.

Hassan explained everything during the demonstration in full detail and answered any questions I had. He was very informative and very pleasant to talk to.

We are brand new to Creditsafe. Brian was knowledgeable and clear to my first inquiry. 10 of our staff members viewed Brian's demonstration and were very impressed. All agreed that there was no question we should change to Creditsafe. Those who could not attend were able to view the recorded demonstration later. We are sure this was a very important, good decision.

Creditsafe has been an effective tool for our company and we rely on it heavily when assessing our risk. It's easy to utilize

Reps are knowledgeable and professional, product is easy to use.

Excellent Customer service.
Samantha is great to work with.

It was set up easiley, the online training was great.

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies and comsumers. We recently had a training for a new employee that was very helpful in navagiting the program.

it is very easy to use and provides a large amount of helpful information.

Fast, easy to deal with and value.