Creditsafe USA Reviews 

632
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive platform, noting that searching for credit data, downloading reports, and navigating the dashboard is exceptionally smooth, fast, and efficient for daily operations. Reviewers also deeply appreciate the knowledgeable and supportive staff, who consistently provide detailed explanations, helpful product demonstrations, and responsive assistance throughout the entire onboarding process. Many users highlight how valuable the thorough business insights and credit limits are for managing customer accounts securely. However, some people mentioned occasional communication delays, noted that it took a little extra time to fully understand how to navigate the system, or experienced minor coordination hurdles when primary contacts were unavailable.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive, helpful, and knowledgeable... See more

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Customers report widespread satisfaction and appreciation for the service provided. Reviewers highlight quick... See more

Response time

Customers consistently note positive experiences with response time, highlighting professional and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more


Company details

  1. #1 of 3 best companies in Asset Manager Service
  2. #102 of 195 best companies in Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

632 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(632)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Demo!

Our salesperson gave a great demonstration of the product, and the product was very straightforward and easy to use.

August 11, 2026
Rated 5 out of 5 stars

Excellent Customer Service

Customer service/communication throughout the buying process has been great. We got our free sample credit check very quickly and have a training set up with the account manager within a week of signing up for our plan.

July 22, 2026
Rated 4 out of 5 stars

Reliable Credit Management Tool

CreditSafe has been a great tool for evaluating the creditworthiness of prospective customers and supporting informed credit decisions. The monitoring features help us stay on top of changes with existing customers, and the payment data appears to be current and reliable. Overall, it's a valuable resource that makes the credit management process more efficient.

July 21, 2026
Rated 4 out of 5 stars

Great accessibility on credit scores

Usually has credit information on our credit applicants, but there are many that started business 2 years ago and less and there is no information on Creditsafe. We love the ability to look up the credit information on our own and not have to wait for a report.

July 17, 2026

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