We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Renewal terms fully explained. Add-ons offered, but not hard or soft sales. Renewal terms very competitive. Always very pleasant to deal with on the phone. An excellent service.
We had been with our previous provider for years and the price just kept increasing, I rang Credit Safe and the friendly helpful staff listened to what we needed and quoted on the best package for us.... See more
Arfon has been very patient and persistent in contacting me and understanding our business needs. He has carefully explained features he feels would be useful whilst not giving the "hard sell". He i... See more
Company details
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Creditsafe review
I contacted Creditsafe and within one hour they got back to me and I had the report I was after shortly after that. Very efficient and we have decided to sign up with them!
June 3, 2026
Excellent service from Paul Duncan
Paul Duncan provided an excellent service when presenting Creditsafe's offer, adjusting it to our company's needs. He was fully professional, well-prepared, helpful, and very responsive.
May 29, 2026
Business Enabler and Essential - Creditsafe
The people at Creditsafe have made dealing with them a easy and pleasurable, the customer service is polite, simple and effective. Creditsafe is a great tool to have for any business to assess potential customers creditworthiness, mitigating any potential losses and also assessing the general health of competitor businesses.
This is an invaluable tool for my business.
May 29, 2026
Easy to deal with and informative
May 29, 2026
Excellent service
Renewal terms fully explained. Add-ons offered, but not hard or soft sales. Renewal terms very competitive. Always very pleasant to deal with on the phone. An excellent service.
May 29, 2026
Fantastic customer service from Sandra
Fantastic customer service from Sandra, would highly recommend.
May 29, 2026
Unprompted review
Jordan Watkins
Jordan Watkins, who is my account manager is always so nice and friendly and gives great customer service!
May 28, 2026
Josh was friendly and personable and…
Josh was friendly and personable and took the time to do a teams call. He was extremely helpful and explained the details and sections of the report clearly. We have now signed up to the service
May 28, 2026
PROMPT AND EFFITIENT SERVICE AS ALWAYS
May 28, 2026
Paige and the team
Paige and the team , all very helpful and really undersatnd our requirements
May 28, 2026
explained well on a teams call
May 28, 2026
Great service
I had a great experience with Creditsafe UK. The service was professional, efficient, and very helpful from start to finish.
A special thank you to Kelsey Williams, who went above and beyond to assist me. Kelsey was friendly, knowledgeable, and made the whole process smooth and stress-free. Excellent customer service and a real credit to the company.
Highly recommend Creditsafe UK!
May 27, 2026
Unprompted review
Excellent Service
Really useful reports, friendly staff and overall a great service. Thank you.
May 27, 2026
Unprompted review
Very helpful assistance
May 27, 2026
This Plattform is one instrument for…
This Plattform is one instrument for Business Verification.
May 21, 2026
We have used Credit Safe for years and…
We have used Credit Safe for years and it has always given us the support needed.
Graham has been excellent to deal with.
February 11, 2026
Great Onboarding Customer Experience
I liked the approach and patience exhibited by Corey Spencer, no sale pressure. This gave us time to bring all relevant stakeholder on the journey
May 22, 2026
Simple to use easy to contact by phone…
Simple to use easy to contact by phone Creditsafe when there is problem. Helpful and great value easy and quick to read the web when evaluating creditors and suppliers.
May 26, 2026
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