I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rati... See more
We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more
We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more
Company details
- #1 of 2 best companies in Asset Manager Service
- #101 of 195 best companies in Financial Consultant
Information provided by various external sources
Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Written by the company
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contact info
4635 Crackersport Rd, 18104, Allentown, United States
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
4.7
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Alexandria Tanner in customer service…
Alexandria Tanner in customer service is always checking on us to make sure we are taken care of.
February 11, 2025
Service and platform look great
Service and platform look great. They took their time in explaining everything. Great platform!
February 6, 2025
Confident credit decisions
Creditsafe has been pivotal in helping our company process credit applications quickly. We can make an informed decision when extending credit to our customers and feel confident with the credit limits we set.
February 7, 2025
Long Time user of CreditSafe
I have used Credit Safe for quite a while at two different companies. Never had a problem at either company. Very accommodating and responsive. Great credit product.
February 7, 2025
Very easy to use and very comprehensive
February 5, 2025
Great customer service
Great customer service. Good pricing. Plus you get a clear and quick look at all credit information without waiting for days.
January 29, 2025
Helps you keep track of your business…credit score
Helps you keep track of your business credit score and offers suggestions on how to fix excellent customer service by assigning you a account manager
March 29, 2024
Easy to work with & follow
Easy to work with & follow, quick response time, friendly team! Thank you!
January 23, 2025
My rep is super helpful and very…
My rep is super helpful and very communicative. Anytime I have had to deal with customer service it's been a great experience.
January 24, 2025
Leighton took the time to help us…
Leighton took the time to help us understand the platform.
January 23, 2025
Great customer service
My account manager was very thorough going over the renewal and made me aware of other services offered.
January 23, 2025
So far so good
So far so good. We just signed up yesterday, I am still navigating through it. I do like the fact you can make the report what you need it to be and remove some of the unnecessary things.
January 23, 2025
Good presentation on what you can do…
Good presentation on what you can do with Creditsafe. Although a little pushy to sign up right away.
January 21, 2025
CreditSafe
CreditSafe, ok but not ok.
CreditSafe increased our costs by 66% in one year. Now look, we all are aware of price increases and we have to roll with them but an increase of $1,000 for the year is greedy and unacceptable. There wasn't even an offer to a slight discount for the year being that there was such a high increase.
We would've accepted (and budgeted for 20-25%) but 66% is certainly not the way to treat customers what have been around for many years.
Next year we will be seeking an alternative route just because there was ZERO intent to negotiate or even treat us as a small business as we truly are.
January 20, 2025
Bonnie is very helpful
January 13, 2025
Creditsafe USA is not at all like the…
Creditsafe USA is not at all like the competition.
The software is worry free.
The solutions provided are exactly what is needed and ...
Our Customer Service Rep is out of this world.
January 14, 2025
You can start by furnishing the correct…
You can start by furnishing the correct information for your report. Your reports cannot be trusted so why would anyone want to subscribe to your service. I am convinced that you have someone who is intentionally
supplying incorrect information in our report .
January 14, 2025
Reply from Creditsafe USA
We're sorry that you're not happy with the quality of service and data provided in our reports. We take concerns like this very seriously. We've started an investigation into your issue and are working with our data team to make sure the data represented in your report is accurate. We recommend you also reach out to your suppliers to verify that payment data they have shared with us is accurate. If you have any other questions, please don't hesitate to reach out to us. We're always here to help.
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