Creō Studios Reviews 130

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Wow! What an amazing team! Firstly, I ordered a tracksuit as a Christmas present, in a different colour than I originally planned as it was not in stock. They were so flexible and amazing wh... See more

Company replied

Rated 4 out of 5 stars

My order was delayed by a late shopping container however after messaging them for an update I received emails back within the hour which is unheard of haha most places will take a day or two! My orde... See more

Rated 5 out of 5 stars

They were super quick with deliveries. The material of these clothing items are unmatched, cannot find anything else as comfortable as these hoodie and joggers. The fit of the T-shirts are insane t... See more

Rated 5 out of 5 stars

Hi, We recently placed an order with Creo and then decided we wanted to change the tracksuit within an hour so we contacted them as it’s a no cancellation policy and they done it straight away! I al... See more

Company details

  1. Clothing Store

About Creō Studios

Written by the company

A luxury creative workshop exhibiting our 'spongefleece' cottons creating the comfiest garments in the world.

Creo Studios is a British fashion brand born in Manchester. Upon founding the company, we wanted to communicate our love for British Heritage. As we proceeded to research British history we learnt that Latin became the principal language of the elite amidst the formation of the Roman Empire, which led to the uncovering of the term “Creo”.

A Latin lexeme which translates directly as a verb; “to create”. When this aligned with our hunger for product and desire to design, it seemed only right to utilise it as part of the brand’s name. We paired this with our working place of residence which was an old cotton mill converted studio.

A Creative Studio. Creo Studios. The plurality stems from the ambition for expansion. This brand name is then turned into an acronym that delivers our slogan;

“Creativity Rejects Every Obstacle.”

Creō Studios, designed for the creatives, by the creatives. Contact Us

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Contact info

4.0

Great

TrustScore 4 out of 5

130 reviews

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Rated 1 out of 5 stars

No delivery.

Been a month. Still haven’t received my order. Have the cheek to make you pay for delivery.

November 29, 2023
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Rated 5 out of 5 stars

Creo are an amazing brand

Creo are an amazing brand, clear in communication up to date with the latest information. Great and “real” sales and many times discounted at great value. The quality of the clothing is exceptional and easy to care for .

November 30, 2023
Rated 5 out of 5 stars

quality garments

Very happy with my mystery box. Not all designs my style but will make good gifts. Materials and techniques used are top notch. Clothes feel comfortable, order from them again!

November 22, 2023
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Rated 1 out of 5 stars

Still no order

Ordered over a month ago and still no parcel received, worried this won’t be with me for Christmas fingers crossed it actually turns up

November 29, 2023
Rated 1 out of 5 stars

Poor service, poor communication

Really disappointed in the service I have received. Ordered an item on 11th November 2023 and received confirmation of a delay which I understand is unavoidable. On 28th November I received an update confirming the order has been dispatched however tracking indicates this is not the case. I have paid a large amount for this order and find it unreasonable to not be given an update on the status of the order. Emails are often ignored and I am put of pocket and without my item. I would avoid creo studios and cannot recommend them

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality, Variety, and Outstanding Customer Service from Creo Studios

I recently ordered two hoodies from Creo Studios, and I'm absolutely thrilled with my purchase. The quality of the hoodies surpassed my expectations - they're incredibly well-made, durable, and extremely comfortable to wear. What truly impressed me was the extensive range of designs and colors available, catering to various tastes and styles.

One of the items I selected happened to be out of stock. However, thanks to Imogen, the social media manager, the situation was swiftly resolved. Imogen provided exceptional assistance by contacting me and suggesting alternative options and promptly ensuring my order was fulfilled without any hassle. Her proactive and efficient approach truly made my experience seamless and enjoyable.

The variety of designs and colors Creo Studios offers is impressive, allowing customers to find something that perfectly matches their preferences. From vibrant and eye-catching designs to more subtle and elegant options, the diversity in their collection is commendable.

Not only was I pleased with the product quality and range, but I also appreciated the availability of different styles that suited my taste. Creo Studios has undoubtedly gained my trust and loyalty due to their outstanding products and impeccable customer service.

Overall, I highly recommend Creo Studios to anyone looking for top-notch quality, diverse designs, and excellent customer support. My heartfelt thanks to Imogen and the entire team for making my shopping experience with Creo Studios exceptional I can’t wait to shop further drops 🥰

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

I think the quality is amazing

I think the quality is amazing, I am very impressed. I would like them to bring back more cuffed track suit bottoms because I like both open and cuffed options. I will definitely be buying more from Creo studios!

November 22, 2023
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Rated 5 out of 5 stars

Amazing staff! and Brilliant Company

Honestly the best customer service i have received from anywhere i have ordered from, i ordered my boyfriend a set for our holiday for his birthday and was worrying it wasn’t going to come in time, imogen messaged me on whatsapp privately and sorted out a different set they had in stock so he was able to have it in time and is sending it out to arrive on wednesday, can’t wait to see his amazing set come and also can’t wait to put my own order in when they restock🥰

November 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing service

Hi,
We recently placed an order with Creo and then decided we wanted to change the tracksuit within an hour so we contacted them as it’s a no cancellation policy and they done it straight away! I also contacted them about sizing guides for a lady and they come back to me with a personal message! Amazing, personal service. Can’t wait for our deliveries! Thankyou so much for being so prompt and great! Wish all websites were like that!

October 31, 2023
Unprompted review
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Rated 2 out of 5 stars

There is too much fluff under the…

There is too much fluff under the jumper & shorts which destroys the top that I am wearing underneath.

September 26, 2023
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Reply from Creō Studios

Hey Simone, our old hoodies from 2022 did have some excess fluff but this stops when washed as we kept as much 'puff' in the fabric as possible for comfort, our new hoodies from 2023 onwards do not have this problem. I hope this helps

Rated 1 out of 5 stars

Still awaiting a returns label that I…

Still awaiting a returns label that I requested on the day my item was delivered.

October 3, 2023
Creō Studios logo

Reply from Creō Studios

hey Malaika, we have emailed this to you when requested please check your junk. We would also appreciate you removing a 1 star for this please as i am sure you are aware these reviews have a huge impact on us. i will send it again if you cannot locate the email just drop us an email on info@creo--studios.com

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