crest.london Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Furniture Store

Information provided by various external sources

We work with architects, designers, dealers and end user clients to promote decorative and acoustic ceiling solutions, lighting, rugs, furniture and accessories for commercial and domestic interiors.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Great sevice throughout

Great assistance from Harriet for a replacement component for my Luceplan light.

Excellent communication and follow up to ensure the package was delivered and everything worked.

Thank you!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered a replacement LucePlan Costanza lampshade from Crest. I was happy with the price and from the start Harriet was very clear and helpful with information about the timeframe and delivery. It arrived as planned. Alltogether an excellent service !

December 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Harriet at Crest was excllent

Harriet at Crest was excellent, very helpful and kept me informed throughout the process of obtaining a replacement item for my luceplan floor lamp.
Much appreciated.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

Ordered a product and was told it was out of stock, they looked after me, got me a replacement product and communicated with me every step of the way. Really happy with the outcome especially as I hadn't used them before.

June 27, 2022
Rated 5 out of 5 stars

Excellent, speedy service

One of the lenses on our light was missing. Found Crest.London online who had some replacements. Really easy to order, arrived really quickly. Very pleased. Thank you for excellent service!

July 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Great and friendly service!

Needed some replacement bits for my Berenice Luceplan light. Crest came to the rescue and was able to make my light as good as new. Great and friendly service!

January 16, 2021
Unprompted review
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Reply from crest.london

Wonderful to hear, thank you Vanessa!

Rated 5 out of 5 stars

USM desk and chair.

Ordered a USM desk and chair.
Communication was excellent with Harriet keeping me informed as to when they expected the products and arranged a delivery slot to suit as soon as they had received the items. Delivery guys were also very helpful and polite.

December 7, 2020
Unprompted review
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Reply from crest.london

Thank you, Iain. Great to hear! We hope you enjoy your new furniture.

Rated 5 out of 5 stars

Hope light

Grace at Crest supplies us with a beautiful and much admired Hope light. Their service was helpful, smooth and efficient. Their after care went above and beyond when I broke two of the lenses throwing a ball for the dog and Crest arranged for them to be replaced immediately. Well done Team Crest!!

May 20, 2020
Unprompted review
Rated 5 out of 5 stars

My experience

I’m really satisfied with the service I received recently from crest.london. I dealt with Harriet throughout. She was extremely helpful and patient when I took a while to make a decision. There was a bit of a delay with the delivery of my chair due to covid-19 but I was kept informed about what was happening throughout. It was worth the wait as I’m thrilled with my gorgeous new chair.

May 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Fantastic quality custom made table

Fantastic quality custom made table. Really great range of bright colours (was sent samples beforehand) and a really high quality table.

Service was fantastic and Harriet really took care of us - even helping to set up a special delivery when we couldn't get to the warehouse.

Super easy to put together at home and came solidly packaged so no damage in transit.

May 18, 2020
Unprompted review

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