There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and... See more
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Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were supe... See more
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Company details
- #17 of 38 best companies in Promotional Item Store
- #70 of 248 best companies in Business to Business Service
- #11 of 37 best companies in Print Shop
- #9 of 47 best companies in Printed Clothing Store
- #13 of 30 best companies in Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fine
I was able to order with ease. I am not a fan of buying 100 or even 250 of something as a minimum order so I selected something with a smaller quantity. I just don't understand the 1000 item minimum. Crazy!
April 27, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re glad to hear that the ordering process was easy for you. We understand that higher minimum quantities can be frustrating, our website does allow you to filter and sort by quantity size so just something to mention for future reference. As we primarily serve businesses, many of our products do have minimum order requirements, but we do offer a range of lower-quantity options as well. We are so thankful for your recent can cooler order and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Tim Roy is fantastic
Tim Roy is fantastic, understood my needs and guide me throughout all decisions.
April 27, 2026
Reply from Crestline Promotional Products
Good morning Thais,
Thank you for sharing your experience! We’re so glad to hear that Tim was able to understand your needs and guide you through each step of the process. We greatly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Our rep makes you great
Our rep makes you great! Rhonda can find just what I am looking for when searching for new promo products and is on top of the game when we should be reordering.
March 27, 2026
Reply from Crestline Promotional Products
Good morning Dee,
Thank you for recognizing Rhonda—she truly takes pride in helping customers find the right products and staying ahead on reorder needs. We’re so glad to hear she’s made your recent order a great one, and we appreciate you taking the time to share your feedback.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Fabulous Customer Service
Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were superb. Lines were crisp, logos were easy to read, and the sublimation ink gave us exactly what we were looking for. I highly recommend this company for your promotional needs! Thank you Tim for all your help!
March 16, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your wonderful feedback! We're thrilled to hear the gift bags for your annual fashion show turned out beautiful and that Tim was able to assist with logo placement and color selection to achieve the perfect result. It's great to know the bag quality and crisp sublimation printing met your expectations. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Fast turn around
The product we ordered are very nice and colorful. The turn around time for us to receive the items was very fast.
March 25, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your kind feedback! We’re so glad to hear that you were pleased with the quick turnaround time and how vibrant the pens and lanyards were. We are so thankful for your continued business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
I was sent the wrong QR code on my…
I was sent the wrong QR code on my items, and I was blamed when the product department created the wrong code. I was sent the QR code that wasn’t approved. They did not replace my item
March 17, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your feedback. I’m sorry to hear about your experience and understand how frustrating this situation must have been. I heard from our claims associate that the factory has admitted fault to the printing error and is reprinting the luggage tags so I'm hopeful the new ones are perfect. We are so thankful for your patience and understanding as we worked through the issue. We greatly appreciate your business and hope to work with you on future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Good quality product.
Good quality product.
Very responsive sales rep. Amber Roy is awesome!!!
April 14, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your positive feedback about the quality of the Advisor Stylus Pens and your experience working with Amber Roy. We are thrilled to hear that Amber was responsive and provided such excellent service, and we will be sure to share your kind words with her. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
GREAT customer service from…
GREAT customer service from communication to delivery. We are very pleased with the product and will continue to use Crestline for future promotional and branded needs.
March 23, 2026
Reply from Crestline Promotional Products
Good morning Sarina,
Thank you for sharing your wonderful feedback about your experience with our team. We're thrilled to hear you were pleased with the communication, delivery, and the Polysure Inspire Bottles. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
It was easy to place our order and the…
It was easy to place our order and the product is good quality.
March 23, 2026
Reply from Crestline Promotional Products
Good morning William,
Thank you for sharing your feedback. We're glad to hear the ordering process was easy and that you're pleased with the quality of the Revolution Umbrellas. We greatly appreciate your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Rich,
Thank you for your feedback and for letting us know your order arrived without any issues. We're glad everything went smoothly, appreciate your business, and hope the apparel items and cooler turned out perfect!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Wallace Urgent Care
Our account representative always goes above and beyond to help with ordering. Shipping time is appropriate and the products always meet our expectations. Will continue to order from Crestline.
April 20, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your continued partnership and for sharing your positive experience. We’re so glad to hear your account representative consistently goes above and beyond, and that our products and shipping continue to meet your expectations. We truly appreciate your loyalty and look forward to supporting your future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Good Communication & Product
Great experience. Dealt with Nicole Savage and she gave me answers to all my questions and made the process painless. Product itself turned out great and shipped quick!
April 10, 2026
Reply from Crestline Promotional Products
Good morning Jason,
Thank you for sharing your great experience and for recognizing Nicole Savage’s support throughout your order. We’re so glad she was able to answer your questions and make the process painless, and that your carpenter pencils turned out great and arrived quickly. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Well made and delivered quickly!
March 23, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for sharing your feedback! We're so glad to hear that you were pleased with the quality of your apparel items and that they were delivered quickly. We truly appreciate you choosing Crestline and look forward to working with you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Amazing Promotional Products Company!
Amazing all around! Service, products, knowledge! Got referred by ChatGPT and I am a very happy customer!
April 10, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your amazing feedback! We’re thrilled to hear that you received great service and that you love the pens. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good afternoon,
Thank you for sharing your feedback with us. We're so glad to hear that the ordering process was easy, your shipment arrived quickly, and that you're happy with the pens. We are so thankful for your continued business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Amber Roy made everything super easy
Amber Roy made everything super easy. She's excellent and easy to work with and also has great suggestions if you're stuck.
March 20, 2026
Reply from Crestline Promotional Products
Good morning Lynda,
Thank you for sharing your wonderful feedback about Amber. We're so glad to hear she made the process easy and provided helpful suggestions when you needed them. We truly appreciate your continued business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
It took almost a month to get a proof…
It took almost a month to get a proof because somebody input my email incorrectly.
April 16, 2026
Reply from Crestline Promotional Products
Good afternoon Geoff,
Thank you for bringing this to our attention, and I sincerely apologize for the delay you experienced due to the email entry error. I do see that a proof was sent back on March 20th, 25th, and April 1st but there should have also been follow-up to ensure you saw it and everything looked good. We understand how frustrating that must have been, and we are reviewing our processes to help prevent this from happening again. We truly appreciate your business and hope the backpacks, sensory toys, and peppermint dispensers were well received.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your kind words about Rhonda. We are so glad to hear that you love working with her and that she consistently provides what you need. We will be sure to pass along your feedback and appreciation to her.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rhonda Briggs provided excellent…
Rhonda Briggs provided excellent customer service. Top notch.
April 17, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for taking the time to share your feedback about Rhonda Briggs. We are thrilled to hear that you received top notch customer service, and we will be sure to share your kind words with Rhonda. We greatly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Wonderful customer service!
April 17, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your kind words about our customer service. We are thrilled to hear you had a wonderful experience, and your feedback means a great deal to our team. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
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