There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and... See more
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Wow, our gift bags for our annual fashion show turned out so good! The customer service was outstanding and they even helped us with logo placement and colors. The quality of the bag and ink were supe... See more
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Company details
- #17 of 38 best companies in Promotional Item Store
- #70 of 248 best companies in Business to Business Service
- #11 of 37 best companies in Print Shop
- #9 of 47 best companies in Printed Clothing Store
- #13 of 30 best companies in Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The mugs look amazing and we are very…
The mugs look amazing and we are very pleased.
Thanks,
Leslie
February 17, 2026
Reply from Crestline Promotional Products
Good morning Leslie,
Thank you so much for your feedback! We're delighted to hear that the El Grande Mugs look amazing and that you're so pleased with the final result. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Outstanding last‑minute support
Nicole Savage at Crestline was amazing to work with. We had a last‑minute trade show order, and she was available, punctual, and incredibly responsive from start to finish.
She proactively checked with vendors to confirm what could realistically be produced and shipped, and made sure everything stayed on track to arrive within just 4 days. Her follow‑through was excellent, and communication was clear the entire time.
Nicole is absolutely our go‑to for trade show promotional swag, especially when timing is tight. Highly recommend!
March 16, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for sharing your recent order experience! We're so glad Nicole was able to assist and ensure your order was handled promptly and that the pens were delivered in time for your event date. We'll be sure to pass along your kind words—she’ll be thrilled to hear she’s your go-to for trade show promotional swag. We are so thankful for your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your kind feedback. We’re so glad to hear your recent pen reorder was quick and easy and that you had a great experience working with Rhonda. We truly appreciate your continued business over the years and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re so glad to hear you found our website easy to use and have enjoyed the products you've ordered over the years. We greatly appreciate your continued business and look forward to assisting you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning,
Thank you so much for your kind words about your Account Manager, Daniel Poulin. We’re thrilled to hear he continues to make your ordering experience easy and seamless. We truly appreciate your continued business over the years and look forward to working with you again soon.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
It was easy and the follow up with…
It was easy and the follow up with Nicole was outstanding
March 12, 2026
Reply from Crestline Promotional Products
Good morning Bill,
Thank you for your kind feedback! We’re so glad to hear that the ordering process was easy and that Nicole’s follow-up stood out. We appreciate your continued business and look forward to working with you again in the future.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Great Company
Very fast proofs, eco friendly. Excellent customer service, quick turnaround regarding many questions.
March 11, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback. We're glad to hear that you were pleased with the fast proofs, eco-friendly options, and the excellent customer service you received. We are so thankful for the opportunity to earn your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Good communications and great product.
March 11, 2026
Reply from Crestline Promotional Products
Good morning John,
Thank you for sharing your positive experience with us. We’re glad to hear that the communication was clear and that you were happy with the bags. We greatly appreciate your continued business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Mike Randall
Mike Randall. Very helpful and cooperative!! He is great as is the company - am very pleased. Bob Labat. Grand Promotions/ Minnesota
March 6, 2026
Reply from Crestline Promotional Products
Good afternoon Bob,
Thank you for sharing your kind feedback about Mike Randall. We’re so glad to hear he was helpful and cooperative and that you’ve had such a positive experience working with both Mike and Crestline. We truly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
I have worked with Keith Danforth with…
I have worked with Keith Danforth with both of my orders and he has been exceptional. He has made ordering for our team so much easier. Crestline is a very nice company to work with!
March 9, 2026
Reply from Crestline Promotional Products
Good morning Lisa,
Thank you for sharing your experience. We're so glad to hear that Keith has been exceptional and has made the ordering process easier for your team. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Good First Experience
Fast, efficient and very personal communication. the products came out well and we will likely use again if we need promotional products in the future.
February 9, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing your feedback. We're so glad to hear that your first experience was fast, efficient, and personable, and that you were happy with how the products turned out. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Excellent Service
Excellent Customer Service! Daniel Poulin was so helpful! Provided me information quickly and communication was excellent! easy process and will always use Crestline.
March 6, 2026
Reply from Crestline Promotional Products
Good morning James,
Thank you for the wonderful feedback! We're so glad to hear that Daniel was able to provide excellent communication and speedy responses to help make the process easy for you. We truly appreciate your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
great service
February 6, 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your feedback! We’re glad to hear you experienced great service and hope the jotters and pens turned out perfect. We are so thankful for your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
excellent people skills from the help I…
excellent people skills from the help I received
March 3, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you for your feedback! We're glad to hear that you received excellent assistance and that our team provided a positive experience. We are so thankful for your kind words and continued business over the years.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
My contact person is Dan Poulin and he…
My contact person is Dan Poulin and he is always very helpful in meeting our needs. Very polite.
March 3, 2026
Reply from Crestline Promotional Products
Good morning Julie,
Thank you for taking the time to share your feedback! We're so glad to hear that Dan Poulin has been helpful, polite, and attentive in meeting your needs. We truly appreciate your kind words and continued business over the years.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
The quality of the material is very…
The quality of the material is very good. Ordering is
easy to do. They have a good customer service.
It is shipped out right away.
Thank you,
March 2, 2026
Reply from Crestline Promotional Products
Good morning Darla,
Thank you for your positive feedback! We're glad to hear you were happy with the Jerzees T-shirt quality, easy ordering process, and prompt shipping. We are so thankful for your continued business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Always good to work with Abrey
March 3, 2026
Reply from Crestline Promotional Products
Good morning Dale,
Thank you for sharing your feedback! We're so glad to hear that working with Abrey has always been a good experience. We are so thankful for your continued business over the years and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rice Student Health Services
David Ouellette was so helpful with basically putting an order together from scratch. He was in constant communication, helped me through the approval process for artwork and provided documentation for expense processing quickly after the order processed. Would definitely use Crestline again, and this is the 3rd time we order.
March 2, 2026
Reply from Crestline Promotional Products
Good afternoon Pablo,
Thank you so much for your continued business and for taking the time to recognize David’s efforts. We’re thrilled to hear he was able to guide you through building the order from scratch, support the artwork approval process, and quickly provide the documentation needed for expense processing. It truly means a great deal that you’ve chosen Crestline for the third time, and we look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Fast, efficient, and incredibly kind!
The representative I spoke with was incredibly helpful and ensured on-time delivery of a quality product for a last-minute order. I was incredibly pleased with the quality of the product and efficiency and speed of the representative to fulfill my order and will definitely be coming back!
February 18, 2026
Reply from Crestline Promotional Products
Good afternoon Trisha,
Thank you for your incredibly kind feedback. We’re so glad to hear your Account Manager, David, provided great service and helped ensure your order arrived on time. We are so thankful for the opportunity to earn your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Quality product at a fair price
After reviewing samples from several suppliers, Crestline provided the highest quality product at the most competitive price. Customer service was extremely responsive and made the order process simple!
February 25, 2026
Reply from Crestline Promotional Products
Good afternoon,
Thank you so much for taking the time to share your experience. We’re thrilled to hear that our portfolio's stood out in both quality and value after reviewing multiple suppliers. It’s also wonderful to know our team made the ordering process simple and responsive — we truly appreciate your partnership and your trust in Crestline.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
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