Crib Goch Outdoor logo
Visit website

Crib Goch Outdoor Reviews 

438
•
TrustScore 5 out of 5

4.9

Outdoor Clothing and Equipment Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide valuable advice and support. Many also appreciate the competitive pricing and the wide range of quality products available, often finding the best deals online. The delivery service is frequently mentioned as fast and efficient, with orders arriving well within expected times. The ordering process is generally described as easy, thanks to a user-friendly website. However, some people were dissatisfied with issues related to delayed next-day delivery for time-critical purchases, leading to disappointment. A few other people also felt that items were out of stock without prior notification or that the product quality did not meet their expectations for the price.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great quality, value, and range... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and quick delivery... See more

Price

People report positive experiences with price, consistently finding great products at competitive and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of online ordering and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more

Company replied

Rated 5 out of 5 stars

It's always such an easy buying experience with Crib Goch Outdoor. The range of products is exceptional and the prices are the best I can find online. Having ordered with the free delivery,... See more

Rated 5 out of 5 stars

I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more

Rated 5 out of 5 stars

Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Running Store

Written by the company

Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)

Contact info

4.9

Excellent

TrustScore 5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(438)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 5 out of 5 stars

Great service

Great service, delivery was quick, the Paramo fleece meet the description previously read therefore Crib Goch Outdoor have forfilled everything they had promised.
Thank you 🤩

February 26, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I'm typically between sizes and...

I'm typically between sizes, so called the store to chat and see what their advice was. Great service on the phone, via email and the order was dispatched promptly. All round excellent.

January 20, 2026
Unprompted review
Rated 4 out of 5 stars

The items were too small

The items were too small, I’m a regular size 8 in footwear, however, I could hardly get the shoes on and even though I ordered a size 8.5, they were too tight on the toes! Therefore I returned them! The sizing guide for the shoes is not accurate!

February 13, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look