In the Jason Murray Vs CPM LTD Case, we had Victoria Hall, who was an exemplary representative for our case. She was very clear from the start and explained each step of the way the requirements in a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. We are a one-stop shop for expert HR, Health & Safety, Consultancy, Software and information tailored to your organisation, your budget and your challenges. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.
Croner House, LE10 1YG, Hinckley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Croner are excellent. David assisted us on a recent case and when his name came up I was very pleased as I have worked with David before on another matter. From start to finish David supports, updates, and coaches you through it.

Reply from Croner
Matt was very knowledgeable and helpful in our FRA

Reply from Croner
We recently had a review with Callum Staples he was beyond helpful and answered all of our questions in great depth

Reply from Croner
Darren Clemie came out to undertake our annual review and get a better understanding of our business, he was friendly throughout and took his time to understand our unique business and requirements, his review and report were easy to understand and implement.
Cheers

Reply from Croner
I had excellent, timely and responsive service from all departments at Croner. They broke down the advice in lay terms and were transparent about the next steps at all times.

Reply from Croner
The service in I have received from Croner has been exceptional from the very beginning. Jamal Jervis, Ellie Pidcock and Dione Whalley have all been extremely helpful, knowledgeable and professional. I highly recommend Croner.

Reply from Croner
The documentation team are always really helpful. Both in supporting with templates to create new documents and also keeping our Client Folder up to date, removing old copies and updating new approved copies.

Reply from Croner
Simon Hazelden came at appointed time to review and complete compliance audit and new Health and Safety Management System. I found Simon knowledgeable, informative and friendly pausing to explain clearly. He addressed all of queries. I have no hesitation in recommending Simon to complete all checks and assessments. Wishing Simon continued success.

Reply from Croner
I recently had two people come in to help me with Health & Safety - Callum Staples and Mark Walpole and both were excellent. They pointed me in the right direction for finding information within the Bright safe system. Callum Staples provided great support with writing risk assessments and Mark Walpole with compiling an audit, and developing a Health & Safety management system.
Both were professional, knowledgeable, and very helpful throughout the process. I would highly recommend their support and services.

Reply from Croner
Mary performed our H & S annual inspection today in a professional, efficiently and pleasant manner.

Reply from Croner
I contacted Dee Aspell yesterday for help getting a pass for an accreditation my company needed. Dee supplied the information straight away and was also extremely helpful with a technical problem I am having with Brightsafe. Dee is great to have around when expert advice is needed on HSE matters, and you never wait more than a few minutes for a response. Dee will acknowledge your email even if she has to come back to you later.

Reply from Croner
I cannot recommend Iwan Hulks highly enough. He recently assisted us with an Employment Tribunal matter where a judgment had initially been entered against our business due to documentation not being properly received. Iwan handled the case professionally, calmly, and thoroughly from start to finish.
His attention to detail, communication, and understanding of the process were excellent throughout, and thanks to his hard work and persistence we were successful in having the judgment overturned.
At what could have been a very stressful time for the business, Iwan provided clear advice, acted promptly, and gave us confidence throughout the process.
I would not hesitate to recommend him to any business requiring employment law or litigation support.
Thank you again for all of your help

Reply from Croner
We’ve recently been working with Molly Harris from Croner for support on several HR queries, and the experience has been nothing short of excellent. Molly has been consistently professional, responsive, and incredibly helpful throughout the process.
Her ability to clearly explain HR matters and guide us through the right processes has given us real confidence and peace of mind. It’s been a pleasure dealing with her.
We would happily recommend their services to any business looking for reliable and knowledgeable HR company.

Reply from Croner
Stuart Pennock was very professional, knowledgable and easy to talk to. He also offered solutions to issues on site and I look forward to recieving his report thank you!

Reply from Croner
I have found Mary to always be responsive helpful and understanding when work commitments me changes to plans

Reply from Croner
H&S Report
Darren Clemie helped us with our Health and Safety Follow up. Lovely fella and very helpful

Reply from Croner
We had an issue with an employee being unable to complete e-learning. I emailed Darren. C direct and he copied in the relevant people. I have had a second query and again Darren has been very helpful in signposting me to the correct department.
The company as a whole are quick to respond to HR queries and offer great advice. Darren has stood out to us as, even if it isn't his query to deal with, he will always pass it on to get us the help we require.

Reply from Croner
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.