Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... See more
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We have been using Initial washroom hygiene ltd for several years. Colin is our regular attendant. Over that period of time Colin is always polite, friendly, respectful and professional. He leave... See more
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Since our branch opened we have had the same woman coming every week, Jackie, she comes and is so friendly always chats with everyone and get her jobs done. She makes the morning she is there better w... See more
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Really happy with the service from Initial Washroom Hygiene. The gentleman who comes to us is always friendly, polite and professional, and does a great job. It’s clear that he takes pride in his work... See more
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Company details
- Hygiene Service
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Washroom Hygiene UK
Written by the company
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contact info
Compass House, Crawley, RH10 9PY, West Sussex, United Kingdom
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4.9
Excellent
17K reviews
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Brilliant
Craig our service provider is great, always has a smile and no job is to small, He has excellent customer service and always makes sure everything is done when going off for A/L. He is a credit to your company. Thanks Craig
August 24, 2026
your working always comes with a smile…
your working always comes with a smile very polite he has great customer service
August 25, 2026
Carl Yaranton covers a number of my…
Carl Yaranton covers a number of my sites and provides an excellent service and always keeps me in the loop with any issues and checks in if everything is ok. Nothing is too much trouble. Top service!!
August 25, 2026
Great Service from Andrew as always!
August 25, 2026
Was efficient
Was efficient, helpful, also went obove to help dispose of extra and has prevously helped to get santitry bin collected more often as was not being collected before that
August 24, 2026
May use AI-assist with repliesRead more
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Gary is fantastic ,always polite and…
Gary is fantastic ,always polite and friendly .he does a great job we are very happy with the service provided
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're so glad to hear that our team member is always polite and friendly, and does a great job. Thank you for your kind words!
We’ve been really impressed with the…
We’ve been really impressed with the quality of service provided by our initial washing/hygiene technician. He is consistently reliable, thorough, and professional, ensuring that all hygiene tasks are completed to a high standard. His attention to detail is excellent, and he always takes the time to make sure everything is left clean, safe, and well‑presented.
He communicates clearly, arrives on time, and works efficiently without ever compromising on care. Staff have commented on how approachable and respectful he is, and his commitment to maintaining a hygienic environment has made a noticeable difference to our daily routines.
Overall, he has been a fantastic addition to our team’s processes, and we would confidently recommend his services to others looking for dependable hygiene support.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We are so pleased to hear such wonderful feedback about our washing/hygiene technician! It truly makes our day to know that our team's dedication to reliability, thoroughness, and professionalism is making such a positive impact on your daily routines.
Your recommendation means a lot to us, and we are grateful for your kind words.
Initial service
Always a pleasant experience dealing with Gary from initial. Hope the service continues long into the future!
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're so glad to hear you consistently have such a pleasant experience! We truly appreciate your kind words and look forward to continuing to provide excellent service.
Carl come every two weeks ,very…
Carl come every two weeks ,very friendly and is always polite
August 24, 2026
Reply from Initial Washroom Hygiene UK
We appreciate you sharing your feedback. We are so happy to hear that you found the service to be very friendly and polite.
Reply from Initial Washroom Hygiene UK
We are so happy to hear about your positive experience and appreciate you sharing your kind words.
Efficient
Efficient, reliable service. David is always polite and respectful with a good touch of banter.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're delighted to hear that you received efficient and reliable service. It's wonderful to know that our team member is always polite and respectful, and we appreciate you sharing your positive experience.
Professional, friendly, reliable service
We have always had a really good, friendly reliable service from your team.
Highly recommend.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're delighted to hear that you've consistently received really good, friendly, and reliable service from our team. Thank you for your high recommendation!
Reply from Initial Washroom Hygiene UK
We are so happy to hear that you find our team helpful and friendly. Thank you for your kind words; we truly appreciate your positive feedback.
Carl is a very friendly and very…
Carl is a very friendly and very professional at his job always has a smile and is alway polite
August 24, 2026
Reply from Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We are so happy to hear that you found our employee to be friendly, professional, and polite.
Great service from colin always on time…
Great service from colin always on time lovley guy
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're so happy to hear that our team member provided you with such great service and is always on time. We truly appreciate your kind words!
Peter you are a star ⭐
Peter continues to be a credit to his company, always cheerful, helpful, professional and at times excellent at removing any large spiders that are lurking in our corridor 😳. Peter we value you highly, you are appreciated throughout our establishment, many thanks.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We are absolutely delighted to hear such wonderful feedback! It's fantastic to know that our team member consistently provides cheerful, helpful, and professional service, and that their efforts are so highly valued. We truly appreciate you recognizing their dedication.
Initial gentleman was very helpful and…
Initial gentleman was very helpful and pleasant , he even did an extra sanitary bin that was not on his list without hesitation for which we were very grateful.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We're delighted to hear about your positive experience! It's wonderful to know that our team member was helpful and went above and beyond to assist you. We appreciate your kind words.
Initial Company has been fantastic to…
Initial Company has been fantastic to work with. The team is friendly, efficient, and always willing to help. Everyone is welcoming, professional, and always smiling, making every interaction a positive experience.
August 24, 2026
Reply from Initial Washroom Hygiene UK
We are absolutely thrilled to hear that you've had such a fantastic experience with our team. It's wonderful to know that their friendliness, efficiency, and willingness to help made every interaction a positive one.
Carl was efficient and very…
Carl was efficient and very professional. Very friendly guy. Went above and beyond. Thank you Carl :)
August 24, 2026
Reply from Initial Washroom Hygiene UK
We appreciate you sharing your positive experience. We are so happy to hear that you found our employee to be efficient, professional, and friendly.
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