I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right What really s... See more
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We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsCompass House, Crawley, RH10 9PY, West Sussex, United Kingdom
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Craig is always very welcomed and does a great job in keeping our environment clean and well presented.
Carl Yarranton is always great. Very friendly and helpful.
Colin always does a fantastic job at Chaiiwala Gregory Boulevard
Always great service! Staff member - Pete, is always on time and always greets with a smile. Extremely happy.
All work is carried out exactly, Colin is great, really friendly and does a great job.
Carl is amazing. Such a delightful person who does his job efficiently, always friendly and polite and just an absolute pleasure to have whenever he comes in to do his job.
I would like to provide positive feedback for John Carr from Initial, who recently attended BAE Samlesbury to replace two hand dryer units.
John carried out the work in a highly professional manner from start to finish. He arrived prepared, worked efficiently, and completed the installation to a high standard while maintaining a safe and tidy working area throughout. His communication was excellent, keeping us informed on the progress of the work and ensuring minimal disruption to the site.
Overall, John demonstrated a professional attitude, strong workmanship, and a commitment to delivering quality service. I would be happy to recommend him for future works.
Gary is always here on time, he even helps out with other needs from initial to keep our bathrooms to a high standard.
My interactions with Initial Hygiene have always been professional. Our service is always attended by staff member CJ. He arrives promptly at the same time on each visit, which is helpful in maintaining our daily schedules on site. He is very polite and always smiling. The visit is very swift and he always asks how we are doing, which is a nice personal touch. Never had any issues with CJ or Initial Hygiene.
When I've been at work and Intial have come in to empty all our Sani bins and also emptied the nappy bins, in the babychanging rooms, they have also taken great care of what they do.
Their service is always a happy one as they make conversation with you while doing their job but will make conversation with the customers they come across.
Craig delivers a fantastic service for us at Craigour
Park PS, through his reliability, professionalism and friendly manner. Any queries I have Craig is always happy to help.
It's always so good. Absolute professionals and always so pleasant. They've got a rough job sometimes but always carried with so much grace and patience. Especially when it's 7am, I haven't had a coffee and I'm angry at the world. You're team is absolutely banging. If they ever want a hospitality job send them my way. Please.

Reply from Initial Washroom Hygiene UK
Hi There
I'm Simon Scott from Blackpool pleasure beach and just want to say what great service John Carr gives every time he comes when he does he's service in our toilets.

Reply from Initial Washroom Hygiene UK
Colin comes in and empties our bins everytime with a smile on his face, top service and banter from him. Facilitie are always left spotless.

Reply from Initial Washroom Hygiene UK
Carl, the Initial representative we have is amazing, he works so hard and completes the visit efficiently. Thank you

Reply from Initial Washroom Hygiene UK
Colin is polite and respectful when he visits.

Reply from Initial Washroom Hygiene UK
Colin comes to The Cadland and always provides an excellent service with every visit and nothings too much of an ask. Very friendly and overall a lovely person.

Reply from Initial Washroom Hygiene UK
Tammy from Maidstone branch had been coming for a number of months to our office, always shows amazing customer service and great work ethic. We went to keep her

Reply from Initial Washroom Hygiene UK
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