Crorzar Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... See more

Rated 5 out of 5 stars

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... See more

Rated 1 out of 5 stars

I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... See more

Company replied

Rated 5 out of 5 stars

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... See more

Company details

  1. Camera Store

Information provided by various external sources

Everything you need to protect and automate your home


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Couldn't have asked for better customer…

Couldn't have asked for better customer service. They are the BOMB! Bought new camera for the front & put the 1st camera we bought in the back, about a year ago, in the back. We have critters visiting at times at night. Installed it & found we couldn't reset it. Called for help & no one could figure it out. Never had to before. Come to find out it was missing the reset button. Called back & told them of the situation & right after sending pic of the bottom of camera proving to show NO reset button, they immediately took care of the issue. They are sending us out a NEW camera & all we have to do is return the camera & this includes shipping. How much better could it have been. This is what you call CUSTOMER SERVICE!!!!

August 31, 2022
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Rated 1 out of 5 stars

1 camera was broken and never turned…

1 camera was broken and never turned on.
All of the Cameras are terrible to program. Cameras come with a very short cord so you are forced to make an additional purchase.

July 20, 2022
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Reply from Crorzar

Hi Shawna, we are sorry to hear this. Please contact us so we can help.

Rated 5 out of 5 stars

Customer service called Me the next day…

Customer service called Me the next day after I emailed them and walked me through the setup I needed for my 360 indoor camera.
I've had 3 of these cameras for over a year with no problems. Any time I need help with settings or anything I've always had quick, professional guidance.
Thanks

July 19, 2022
Unprompted review
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Rated 2 out of 5 stars

Was not what I was let to believe

The reason for the 2 rating was the camera was not what I was let to believe, by just looking at the website. I just need a refund so I can just move on and buy another camera.

July 12, 2022
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Reply from Crorzar

We are sorry for the inconvenience David. We are trying to work with you to find a solution as you are outside of your return window. Please contact us if you'd like to take us up on the offer we've made.

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Rated 5 out of 5 stars

Danny Matt went above and beyond to…

Danny Matt went above and beyond to help me properly set up my camera for my 91 year old mother. He directed me step by step and now I have camera movement features that I didn't have activated before. I truly appreciate his patience and knowledge.

July 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Danny Matt fantastic

Danny Matt, was fantastic he help me alot. Called me back several times to make sure i have all my cameras working. Danny Matt was awesome very caring and patient!! So glad i had the pleasure to work with Danny Matt . Danny Matt gets 20 stars in my review. Amazing employee!!! Thank you so much!!

June 23, 2022
Unprompted review
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Reply from Crorzar

Thank you so much Tracy!!! We will make sure he sees this!

Rated 5 out of 5 stars

Outdoor 360

Danny did a great job fixing my issue with camera returning to a down position instead of the position I wanted to monitor.

June 22, 2022
Unprompted review

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