Crossroads Trading Reviews 4

Crossroads trading clothing is one of the most cleanest clothing stores for being a thrift store and where you can exchange your clothes and they’re very picky about what they choose and they’re very specific on what they want for the type of season. It is a very up class upscaled boutique for good clothing at a lower price, but still a little pricey Customer Service is great and they have great fashion. I just wish they had a more diverse fashion because I’m bigger on the top and little on the bottom but more to come I loved everything they had there.

Honestly save your time and energy. I’ve sold with them a few times and there’s non rhyme or reason to what they buy. I’m never looking to make money-just a few bucks here and there when purging. It’s more the fact of the matter. I’ve sent in naw brands (not fast fashion-brands like A&F, Nike, New Balance, JCrew, American Eagle etc) and all have been like new. If it’s not really good I just donate it.
This last time I sent in 10 items. Totally thought I’d get maybe $10-15 bucks. They bought one item. One.

Honestly I’m convinced they don’t buy stuff and then turn around it sell it. I don’t believe there’s a “charity” they donate too. Maybe in person where it’s harder to be dishonest. But my sell by mail experience has left the definite impression that they frequently “don’t buy” so that they can sell at pure profit

The Evanston location stole my shoes and had the nerve to tell me I didn't read the contract. I've consigned my high merchandise all over this city and have never been taken advantage of like this until I consigned a pair of McQueen sneakers. I was told I would be contacted if they did not sell in the period of time outlined and asked to initial a document that he was explaining as I was signing. When I called back a month or two later to check on the shoes because I had not heard back, I was told they were GIVEN AWAY because the contract expired and I didn’t reach back out to them. Where on earth does a consignment process like that even happen? I contacted the leadership team and never heard back.

The trade-in and cash-in options aren't great for the donor, but as a shopper off the street, I find things at the Brooklyn location to be affordable and almost 100% trendy. This is hands-down my favorite clothing store!!!