Croudace Homes Limited Reviews 

Another visit from the customer care team, Gary & Kevin (aka the chuckle brothers) to resolve some minor snags and issues (squeaky floor and unbalanced washing machine).

Arrived on time, knew what the issues where without me having to reexplain and got straight to it.

They are always great and so respectful of our home, other family members and dog. They never leave a mess behind and always do an amazing job and ensure we are happy. They even managed to not wake a 8 week old newborn whilst cutting up the floor on this visit, simply incredible.

Gary & Kevin are a credit to Croudace and have been a standout team and make us promote Croudace's quality and customer care to many friends and family.

Andy came to do some aftercare and could not have been nicer, more polite or professional, he was brilliant. Nothing is ever too much trouble for any of the Croudace team.

Thank you Kevin and Gary for promptly fixing snags in our new build. Kevin and Gary are always happy, friendly and efficient and we are always very happy with their work.

Lovely showhome. We've bought a Croudace before and didn't hesitate to come back and see if we could be tempted again.

We were just walking through the hermitage lane estate one Saturday and decided to pop our head into the show home office out of curiosity. We were met with such lovely customer service from Martha, not only because she offered us a cupcake and refreshing drink on a hot day, but also with her warm bubbly character. She made us feel so welcome and explained our options clearly, answered all our questions, and introduced us to Jack who helped us gage what we could afford. Unfortunately we weren’t quite ready to buy, but our viewing of the show home and experience with them both meant we will look at Croudace Homes again when we’re ready.

Very accommodating and helpful staff. The houses are amazingly done at gold standard.

Great sales team very helpful and knowledgeable, great quality houses built with high specs

We've been in our home 5 years now, a 3 bed semi-detached in Chineham, Basingstoke. The Croudace team were excellent! Any snags were sorted super quickly and we've not had any issues with the house since. Everything is finished to a really high-quality and the development has been beautifully designed. Couldn't recommend them enough!

Very well would recommend this to anyone

We bought our first house from Croudace in 1998 and it remains one of the best houses we ever purchased. One of our relatives is a Project Manager at a large construction company and I remember him saying how good the quality was when viewing it mid-build. Have always kept an eye on their developments since, and don't rule out buying from them again if they do any new projects around the New Forest. In summary, an excellent and consistent company.

The sales team were fantastic and very supportive throughout the buying process. Since moving in the customer service team have been very responsive and helpful.

The sales staff at The Paddocks were super helpful in helping us choose house types and supply us with the details we needed to make a decision. If the information to hand was not available they saw to it that we were updated with the information subsequently.

Really great experience from buying to moving in and beyond. We felt no pressure throughout the purchase and the after sale customer service has been above and beyond what we expected.

As a first-time buyer, I couldn’t have asked for a better experience! The sales team has been incredibly helpful, guiding me through every step of the process and making everything as smooth as possible. Thank you Cassie and Kaia for your outstanding support they truly went the extra mile to make the journey enjoyable and stress-free. Now that I’ve moved in, I couldn’t be happier with my new home it’s beautifully finished and exactly what I was hoping for. Highly recommend!

Croudace Homes, our lovely house is 3 yrs old.
From the moment we chose the plot we wanted, the sales staff especially Nikki were so helpful and caring
Seeing us to completion.
The customer care team has also been terrific.

Croudace build beautifully designed homes with everything just in the right place.

very professional with exceptional customer service

I want to say a big thank you to Paul and Dave , I'm so grateful to these two for providing me with first class after care service for the last two years . They are always cheerful, excellent communication , providing a prompt and professional service. There is no job these guys can't do! Thank you both for being so respectful of my home , clean, tidy and a high level of workmanship.

Great experience from start to finish and really great quality, beautiful looking home. Sales team are friendly and helpful - really focus on customer service. Small delay with communication between solicitors but this could have been down to my own solicitors. Snags currently being worked through but Croudace have been very responsive. Environment is lovely, very spacious and well kept. Home is beautiful and a lovely space to live. Would highly recommend.