Crowders.co.uk Reviews 887

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Crowders, Horncastle restaurant, Wednesday carvery. This unfortunately is not a good review, we generally have breakfast and afternoon tea at this restaurant which have been very nice to date. The... See more

Rated 5 out of 5 stars

Excellent service. Sent an email just to enquire when my order would be processed (just to check if it hadn't gone astray) and I received a response within a couple of hours advising roughly when my... See more

Rated 3 out of 5 stars

I ordered six things, two of which, whilst not unfit for their true purpose, were imperfect. The type of tactile imperfection that in a retail shop would make you put the items back on the shelf. Th... See more

Rated 5 out of 5 stars

We thought that the delivery of the hedging took rather a long time considering that we only live 30 minutes away and it would have been good if we could have collected from your premises, however, th... See more

Company details

  1. Garden Center
  2. Gift Shop
  3. Grill Store
  4. Kitchen Supply Store
  5. Pet Store
  6. Plant Nursery

Information provided by various external sources

We offer a wide selection on home and garden products, from quality plants to barbecues and accessories, pet care, chemicals and pest control, food and drink, gifts and more!


Contact info

3.4

Average

TrustScore 3.5 out of 5

887 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A very good company to deal with

A very good company to deal with. Our parcel arrived torn and it seemed the goods had been previously opened. A phone call to the company dealt with the problem quickly and to our satisfaction.

June 1, 2017
Unprompted review
Rated 5 out of 5 stars

Sun lounger

I ordered the sun lounger, expecting it to take a few days to arrive, but it arrived 36 hours later!!! Excellent packaging as well. I shall certainly order from them again!!

May 31, 2017
Unprompted review
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Rated 2 out of 5 stars

Id go elsewhere

I doubt I'd use them again. I ordered £100 worth of plants, when they finally arrived, one was almost dead, one didn't turn up, and they cancelled it. As a landscape gardener it was awkward to explain to my customer, and had to give them a discount. Not great business.

May 31, 2017
Unprompted review
Rated 5 out of 5 stars

great

ORDERED 2 WROUGHT IRON WALL MANGERS WITH LINERS AND FOUND THEM TO BE WELL MADE. DELIVERY WAS FAST AND ALL AT A VERY GOOD PRICE

May 29, 2017
Unprompted review
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Rated 5 out of 5 stars

First Order

This was my first purchase from Crowders and everything went very smoothly, Thank you

May 28, 2017
Unprompted review
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Rated 3 out of 5 stars

The initial ordering experience with …good, but disappointing handling.

The initial ordering experience with call centre went well and the lady with whom whom I placed my order was pleasant and friendly. I was informed that she would place my order with the nursery and they would contact me within a couple of days and advise on delivery. After a week went by and not hearing anything I contacted the call centre and left a message for Sarah that I hadn't heard anything more re my order. I received a reply from a gentleman who confirmed payment had been made and the order had been placed with nursery and I would be contacted re delivery date.

Again I awaited call and eventually sent an email followed up with a phone call when I spoke to Sarah who explained plant was expected into their stock from external supplier and she offered to hold plant until I returned from a trip to Scotland.

My beef was that I had to do the contacting and was disappointed that no initiative was taken by Crowders to keep we informed re reason for delay.

When I eventually received the plant I was very happy with it.

May 28, 2017
Unprompted review
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Rated 5 out of 5 stars

Although slightly disappointed they …

Although slightly disappointed they were short if stock they made multiple efforts to contact me with options.
Follow up service one of the best I have experienced and once new order agreed , refund immediate and delivery in 24 hours.
Unbeatable - highly recommend

May 23, 2017
Unprompted review

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