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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service! Always responsive and helpful and even replaced the product for free when it was mislaid, even though it was my fault. The pins are very high quality and durable.

Rated 5 out of 5 stars

I ordered the sweatshirt. Easy to do. I received a confirmation that my order had been received and placed. I was told when my order would be shipped. I received my sweatshirt very quickly. Everyth... See more

Rated 5 out of 5 stars

Had problems with my delivery which was on my side by Parcel force. Maybe it was Christmas. The parcel was returned to Crowdmade. Julio in customer service was brilliant answering straight away. Parce... See more

Rated 1 out of 5 stars

Ich habe aus Deutschland bestellt und musste Porto nachzahlen, da das Paket nur unzureichend frankiert war. Zusätzlich muss ich noch Zollgebühren (auf dem Zettel stand: Strafgebühr) bezahlen.... See more

Company details

  1. Clothing Store

Written by the company

Crowdmade partners with creators from Youtube, Instagram, and Snapchat to create the highest quality apparel and accessories that fans are proud to wear.


Contact info

  • 1933 Davis Street, 94577, San Leandro, United States

  • crowdmade.com

4.3

Excellent

TrustScore 4.5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor shipping

Order was shipped on Aug. 28 2023. Today is Sept. 5 2023 and I haven’t received order/package yet. Package has been in Kentucky for days now and not moving!

September 5, 2023
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Rated 5 out of 5 stars

Fast Delivery, Good Looking Product

Now I haven't worn the Varsity Jacket yet (I got it to wear come the fall) but I can say that the quality of the jack once I received it today was good. It doesn't give the impression of something cheaply made, there are no issues with seams or anything. Best of all it arrived quickly. I ordered this jacket for myself as a Birthday present and received it a week later! Definitely worth the 5 star rating and I will probably order again

August 24, 2023
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Rated 5 out of 5 stars

Customer service is 10/10 do recommend!

I placed an order for some merch and it was shipped quickly except I transposed two numbers on my address (new home) and it was returned to Crowdmade. So sad but as soon as Crowdmade received it they contacted me ASAP to fix the issue and send it right back. Amazing products! Definitely shopping again soon.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

impeccable service!!!

i ordered a t-shirt from the jacknjellify store here, and i am incredibly impressed with the way it was handled!!! it shipped much earlier than expected and arrived early as well!!! the shirt was the exact color and size i ordered, and the print is fantastic, overall i am super satisfied with the shirt i got and will most likely be making purchases here again!!

July 27, 2023
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Rated 1 out of 5 stars

Expect custom fees when you order

Expect custom fees when you order, on my order of 50€ it was 16€. Crowmade don’t tell this to his customer and predict it’s ‘free’ shipping is cheap.

May 10, 2023
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Rated 1 out of 5 stars

Everybody lost money, because they can't do their job

The company told me they couldn't fix the shipping address 4 weeks before the item was in the mail. I contacted them several weeks before the even shipping label was produced, after months of waiting for the item, and moving. They said that there was nothing and they could do, shipped the item to nowhere, waited for it to be returned, and then only refunded part of the order.

Any company can adjust an order. They lost money, I lost money, the Creator lost money. I would highly recommend using a different company for producing and buying products.

Absolutely zero functional infrastructure for a company whose main service is infrastructure to produce items for others.

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

I did the mistake of watching a youtube…

I did the mistake of watching a youtube video which creator is using Crowdmade services to sell their custom products, and now I am getting disruptive overlay youtube ads for said product every 10 minutes regardless of what I am watching.

No, am definitely not interested in becoming a customer when having to deal with this crap.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

These guys did an awesome job for us

These guys did an awesome job for us, they had very nice shirts the next day and had our artwork printed on them the next in high quality within a couple of days. Joe was very helpful at every step. I will definitely use them again.

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

AWFUL SITE

AWFUL SITE, STAY AWAY FROM IT

Bought a hoodie for 60$ and almost a month later its finally nearly here but i have to pay toll fee thats 20$!
Customer support on their site is useless too.
Shady company that should be shut down.

February 15, 2023
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Rated 1 out of 5 stars

Definitely ripoff artists

Definitely ripoff artists. Don't buy anything from these cheats. Ordered a Merrie Christes Maesee sweatshirt on Nov. 26 2022. We were charged immediately of course but of course are still waiting. At this point don't expect to ever receive this item or get my money back, based on reviews I've now read. Wish I had checked first. Can't get through on phone, tried email. Don't really expect it will do any good.
Barb Walchle

November 26, 2022
Unprompted review
Rated 2 out of 5 stars

Where is my Crowdmade merchandise?

So, I bought a Tasting History w/Max Miller sweatshirt to support him. I ordered it Dec. 3, 2022 and it was a “A Limited Edition Campaign item and was one that had a countdown timer on the order page.” “Please note that production of these items begins when the campaign ends and generally takes 7-10 business days.” The campaign ended around the end of December. We are now at the 22nd. I want to be patient, but how much longer should I wait? Crowdmade makes it impossible to get in touch, really. I just want what I paid for and I find it hard to believe that Max Miller would be part of a company that is negligent or irresponsible. Any thoughts or guidance? I’ve contacted Crowdmade through their confirmation email and I am awaiting a response. I hope that I am able to post a positive update/review. Thank you!

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

Fraud! They charge you double & triple

Ordered items for two items (clothes) from an artist with a value from approx 60,- $ + package 18,- $. So I paid in total 78,- $ already. Besides waiting for 1 month - hello, I’m in EU, not Russia or China, now they charge another 15,- € to get the items from my post office. I told them that I wouldn‘t had ordered if I knew package was half of the order value. No response at all, the customer service does not exist. What a shady company, never again!

January 11, 2023
Unprompted review

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