Cruise Retail Academy Reviews 

A highly informative and well-structured platform. I’ve gained valuable insights into onboard retail operations, guest engagement, and sales standards.
Kudos to the Cruise Retail Academy team for an excellent job!

Going through that course is like writing a story of my life.
Thank so much.Timely information

Once again I want to extend my sincere gratitude for this opportunity.
My experience has been great so far for the training modules in the Cruise Retail Academy
The interaction with Mr Adrian in the interview also showed alot of support, he was very attentive, calm and patient. He's also a good mentor and helpful.
Thank you

Very concise and informative course.

It was insightful and had more depth of information

I already work in retail on land. Long hours of standing, meeting new people, having nice and difficult customers. I get along with all my colleagues. I know that I'm ready for a cruiseship journey though it's gonna be a different environment. I learned so much from this and I'm thankful for the knowledge. It has prepared me. Thank you

Its wonderful and useful
Im so excited

The course is of high quality content, and it's very impactful.

This course has really helped me in building confidence in the way I communicate,my skills are on another level.Thank you CRA.

Very interesting and informative..

The course was well planned and layed out, easy for me to follow. The diagrams in each module really helped in summarizing and understanding it. The podcast at the end of it was a major plus. The end of learning quiz really affirmed my understanding of the whole course. Learned a lot about myself that I was not aware before the start of the exercise. Grateful for the experience.

Great amount of knowledge, from creation of rum to how it is sold. Really appreciated

In my perspective it Offers excellent cruising great cruise retail education equipping a candidate with all what you need to have.its kind of mentorship too.You get to understand everything feeling highest of satisfaction ready to enbark skills on board..

This Introduction to Watches course is very informative and provides a deep dive into the history of watches and the technology. It was quite an eye opener. So happy I completed it.

The information is awesome.
The way it's been categorized and presented.

Perfect competition

I have grabbed alot of tips from this program!!...from creating a common ground to building rapport,creating strong trust,and personalisation with the guest...understanding guest's mindset is also another crucial point in making a sale that I've learnt..I can't wait to Make those sales by following the 3 main ways of creating a sale and also making guests moments memorable.
Thanks Adrian Pittaway for preparing these key points for us,free of charge

Absolutely amazing Academy to learn retail on the cruise it prepares you for your future, it is absolutely brilliant!

Completing the Introduction to Swiss Watches course has been an exciting and eye opening experience. ⌚✨

I’ve gained a deeper appreciation for Swiss craftsmanship, precision, and the heritage behind luxury timepieces. The course not only strengthened my product knowledge but also enhanced my confidence in presenting and selling high value items.

This has been a powerful step toward building my career in cruise retail, and I’m excited to keep growing and applying these skills in a professional setting. 🚢💼

As I stand at the airport ready to embark on my next maritime assignment, I am incredibly grateful for the pivotal role the Cruise Retail Academy has played in my professional journey. From the very beginning, the academy demonstrated an unwavering commitment to my success by providing me with specialized cruise retail coursework entirely free of charge.
​Their support extended far beyond the classroom; the comprehensive interview preparation and strategic job placement assistance were instrumental in securing my current role. I am heading to my ship equipped with a refined skill set and a deep understanding of premium guest service. I look forward to unleashing the high-standard retail expertise I’ve acquired and delivering an exceptional shopping experience at sea."
​Acknowledgement & Thanks
​To the Cruise Retail Academy Team:
​I want to extend a massive thank you to Adrian and Robi for everything you do. Your mentorship and the resources provided by the Academy have been life-changing. I am currently at the airport, heading off to join my ship, and I couldn't have done it without your guidance. I’m ready to put all those skills to work!
Enoch Prince Dartey