The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
New update is poorly made and makes csgoroll look like a mmorpg game. You need to upgrade your "character", daily free boxes were ruined and they decided to change completely working system in to a cl... See more
Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more
Company replied
constant nerfs to rakeback, and bots are always not sending trades. This site was something good before no idea what theyre trying to do with these updates. go to another site this one is NOT wort... See more
Company replied
Company details
Written by the company
CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.
Contact info
Nicosia, Cyprus
- support@csgoroll.com
- csgoroll.com
2.3
Poor
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SITE RUINED AFTER UPDATE
I loved playing on CSGORoll and still do, because I genuinely consider it the fairest and most trustworthy platform out there. The latest update has been very disappointing. CSGOROLL motivated players to stay active on its platform by offering the best reward system in the community, but this update has completely ruined that foundation.
May 20, 2026
Unprompted review
Reply from CSGORoll
Hi Diego,
We appreciate the fact that you consider CSGORoll one of the fairest and most trustworthy platforms, even if you disagree with the direction of the update.
The previous rewards structure was replaced with the new key-based progression system together with ascension to keep progression ongoing instead of users getting stuck at a high level. The new system is designed to reward continued activity and engagement over time rather than relying mainly on past level milestones.
We understand that long-time users who enjoyed the previous system may not immediately agree with the new direction, but the intention of the update was to build a more sustainable long-term progression system, not to remove value from players.
— CSGORoll Team
Repost of flagged review.
"This will probably get flagged so you cant see it, confirming that this is the truth.
They ban you whenever they feel like, their selling point is this chat rain where you get currency every hour, but after a week or two they will ban you. The ban is permanent without the chance to appeal even if its false.
Message me i can show proof of multiple occurrences of this happening."
-Already got flagged, rest of reviews are bots. look at the 4-5 star reviews.
May 17, 2026
Unprompted review
Reply from CSGORoll
Hi,
Reviews are not flagged or reported for being negative. They are only challenged when they violate Trustpilot guidelines, which applies to any review regardless of rating.
Users are also not banned randomly for participating in chat rains. Restrictions are applied only when account activity violates platform rules, and these decisions are based on internal checks and system data.
Claims that positive reviews are “bots” are simply false. The platform has a large, active user base with diverse experiences, and many users leave positive feedback based on their time on the site.
— CSGORoll Team
Toss up with winning but over all…
Toss up with winning but over all smooth site. Easy to deposit and withdraw. I don't use any other site!!!!
May 6, 2026
Unprompted review
Reply from CSGORoll
Hi Fuel Gamer
Thank you for the positive feedback. We're happy to hear you have enjoyed the improvements we have made to boost system performance and that you find out Purchase and Redeem systems easy to use!
Best Regards,
The CSGORoll Team
Reply from CSGORoll
Hey Kunde
Thank you for the positive review, we're happy to see you have enjoyed the help you have received from our team!
Best Regards,
The CSGORoll Team
fast support and friendly
May 5, 2026
Unprompted review
Reply from CSGORoll
Hi Dom,
Thanks for the 5 stars — glad to hear the support team has been fast and friendly.
Appreciate you taking the time to share this.
— CSGORoll Team
The best site to playing roll or case…
The best site to playing roll or case opening. Nice interface mamy times rewards when Play. My most liked site<3
April 30, 2026
Unprompted review
Reply from CSGORoll
Hey Jakub,
Thank you for the great feedback! We’re happy to hear you enjoy the case opening experience, the interface, and the rewards on the platform.
We really appreciate your support and you taking the time to leave a review.
— CSGORoll Team
Great experience with CSGORoll
Great experience with CSGORoll. The site is easy to use, deposits and withdrawals are smooth, and the games are fun and fair. I also like the design and how active the community is. Customer support has been helpful when needed. Overall one of the best CS gambling sites I’ve used.
April 28, 2026
Unprompted review
Reply from CSGORoll
Hi Jamie,
Thanks a lot for the detailed feedback — really glad to hear everything has been smooth for you.
Great to see you enjoying the design and the community as well. Appreciate you taking the time to share this.
— CSGORoll Team
Nothing much to say
Nothing much to say, the best csgo roulette site THERE EVER IS.
April 23, 2026
Unprompted review
Reply from CSGORoll
Hello Pasa
Thank you for your positive review. We're glad you like playing the games we have to offer.
Best Regards,
The CSGORoll Team
Safe and fast skins withdrawal
Overall, it is a highly commendable skin site, If i have to highlight something I would emphasize their transparency and efficacy regarding skin withdrawals.
April 20, 2026
Unprompted review
Reply from CSGORoll
Hey!
Thanks for the great feedback. We’re glad to hear you value the transparency and overall experience on the platform.
We appreciate you taking the time to share this.
— CSGORoll Team
I love this csgo opening site
I love this csgo opening site, its really good i like it
April 14, 2026
Unprompted review
Reply from CSGORoll
Hi,
Thanks a lot for the 5 stars — really glad you’re enjoying the site!
Appreciate you taking the time to share this.
— CSGORoll Team
Best website alive
This is one of the best websites on the web. We all know gambling is not good but on this website you get hope. It´s very fair and good CASES! Go have fun and the support and mods AMAZING
by deknaschtert
April 12, 2026
Unprompted review
Reply from CSGORoll
Hey Karim!
Thanks a lot for the kind words! We’re glad you’re enjoying the platform and noticing the improvements with each update. We’re constantly working on adding new features and refining the experience, so it’s great to hear that the progress is being felt.
We really appreciate you playing with us and taking the time to leave a review.
— CSGORoll Team
Friendly support
Friendly support and the site in general is very well designed.
April 9, 2026
Unprompted review
Reply from CSGORoll
Hi Lucky,
Thanks for the great feedback — glad to hear you’ve had a good experience with support and that you like the design of the site.
Appreciate you taking the time to share this.
— CSGORoll Team
quick and amazing service
quick and amazing service
had an issue verifying my account, messaged the support and it turns out they just flagged me as my twin brother lol.
Was fixed in less than 5 minutes
April 7, 2026
Unprompted review
Reply from CSGORoll
Hi Devean,
Appreciate the kind words — glad the team was able to sort that out quickly!
Happy to hear everything got resolved smoothly, and thanks for taking the time to share your experience.
— CSGORoll Team
Literally might be the most fun case…
Literally might be the most fun case opening sites out here, with fast withdraws and instant cs2 skin deposits. I recommend it to everyone !
April 6, 2026
Unprompted review
Reply from CSGORoll
Hi Hakan,
Really appreciate that — great to hear you’re having fun and everything has been smooth for you.
Thanks a lot for the recommendation and for being part of CSGORoll!
— CSGORoll Team
Finally support that feels like talking…
Finally support that feels like talking to human not robot, big up for Mario. Thank you so much.
April 2, 2026
Unprompted review
Reply from CSGORoll
Hello Arman!
Thank you for your positive review! We're happy to hear you were able to sort out the issue with our Support staff!
Best Regards,
The CSGORoll Team
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