CS MEGASTORE Reviews 82,270

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nice, got an original Espressif esp32S3 Devkit1 N8R8, confirmed working so happy days. This place will be my default place to buy these now as they deliver what they say and in a timely manner :-)

Rated 4 out of 5 stars

I've did an online purchase for the item and got the problem that a pickup method can't be done by another party as likes DHL, and any other logistic services but they offered me to use GLS. They... See more

Rated 3 out of 5 stars

My delivery date was continuously extended week after week. In the end, I got my package all right, but much later and the 5-7 day delivery estimate from "fjernlager" was wildly inaccurate. While tech... See more

Rated 5 out of 5 stars

Competitive prices, very flexible for the customer plus products that are nowhere else. Wish I shopped there earlier.

Company details

  1. Warehouse store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About CS MEGASTORE

Written by the company

CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.

What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.

From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.

Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.

Same team. Same service. Just a name that matches the megastore we’ve grown into.

Contact info

4.2

Great

TrustScore 4 out of 5

82K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst store you could purchase from

Worst store you could purchase from. I have ordered a perfume for a month now and it didn't arrive. Everyday they give notification that it will be delayed.

Stay a way from this store. Really the worst experience.

January 14, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

As we explained to you, unfortunately there had been problems procuring the perfume you requested. We had our buyer place an order with a different supplier, but that unfortunately did not help.
We are very sorry about this and apologise for the inconvenience.

Regards
Jannick

Rated 1 out of 5 stars

Different model between website and what they sell

I ordered a graphic card (ASUS VGA 16GB RX9070XT PRIME OC 3xDP/HDMI PRIME-RX9070XT-O16G) and paid for it, in the email confirmation I received information that I ordered (VGA PCIE16 RX9060XT 16GB GDDR6 PRIME-RX9060XT-O16G ASUS), a card that is completely different. Website shows what I wanted to order 100%. I tried to call them during their opening hours and there was no answer. I canceled the order and have to now wait 30 days to receive money back. Worst experience with an online shop. Not recommend.

And it's not a first time. I order a TV one year ago and they didn't send any confirmation that the order has been made. I had to call them and ask for a email confirmation to be sent to make sure I wasn't scammed.

January 12, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry for this experience. The mismatch between the product shown on the website and the item information in the order confirmation is not acceptable. I cannot say exactly why this happened, but the issue has been reported internally to ensure it does not occur again.

Regarding the refund: when an order is cancelled, we immediately delete the order and release the payment from our side. The information about up to 30 days relates to bank rules for how long a reserved amount may be held by the bank, even after it has been released by us. We can see, however, that the reservation has already been released in your case.

We also regret to hear about your previous experience. This is certainly not the impression we want to leave, and your feedback is taken seriously.

Kind regards
Tea

Rated 1 out of 5 stars

Disappointed The dispcription of the item was wrong…

The dispcription of the item was wrong so I got the wrong order.
Now I'm dealing with order return on my own expenses.

January 9, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry to hear about your experience. If the item description was incorrect, this is of course our responsibility, and you should not have to cover any return costs.

Unfortunately, based on the information in your review, we are unable to identify your order. Please update your review with your order number, or contact our customer service directly, so we can look into the matter and resolve it properly.

Kind regards
Tea

Rated 3 out of 5 stars

The company is ok but deliveries are late as usual

This may not be entirely fair, as I'm evaluating the entire purchase process, not the company itself. Unfortunately, transport companies are failing once again. Scandinavia has a lot to learn when it comes to delivery. I've been waiting two weeks for my shipment, and there's no progress. A plus for the friendly customer service, but having a customer service line open two hours a day is a joke and a mockery of the customer.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Super frustrated with this store

Super frustrated with this store, I ordered a set of dumbells as a christmas gift and I only received 1 of 2 boxes. I understand that mistakes can happen and even though my gift was ruined I've been very patient. I tried contacting them through their complaint forms, sent emails,and I am completely ignored. I am now stuck with a useless half set of weights.

January 7, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry for the frustration you have experienced, and we completely understand how disappointing this must have been—especially as the item was intended as a Christmas gift.

After investigating the case, we can see that the issue was caused by an error in our warehouse, where our automated system unfortunately sorted the second box incorrectly. We sincerely apologise for this mistake.

We can also confirm that the full amount has already been refunded to you.

We are very sorry for the inconvenience this caused and appreciate the patience you showed in the process. Your feedback is important to us and helps us improve our handling going forward.

Kind regards
Tea

Rated 2 out of 5 stars

false stock

false stock, after pay product is 7 or more days for delivery

January 7, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry that the delivery of this item is longer than expected. There is currently limited stock on this product, which has resulted in a longer delivery time of 7 or more days.

You are always welcome to cancel your order if this is not acceptable to you.

Kind regards
Tea

Rated 1 out of 5 stars

Take your money but don’t deliver

Draw the money directly from your account and after that just endless of emails about delayed shipping. Normal shops draw the money from your account when order is shipped out, not computersalg, they take your money immediately and use you as a bank for free lown. Avoid at all costs!!!!!

Order nr 13221203, still waiting to get my money back and also an answer from you why to charge the money before shipping is even done and not just reserve the money as normal shops do?

January 6, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry for the experience you have had.

We can see that a refund was created for your order within 24 hours, and the money should by now be back in your account. If you still have not received the refund, please contact our customer service so we can investigate and resolve this for you as quickly as possible.

Regarding the payment: it is our company policy to charge the amount a few days after the order is placed. This is clearly stated and accepted in our terms before an order is completed and is fully in accordance with Swedish law. Customers are still fully protected by the same consumer rights.

We sincerely apologize for the inconvenience and the frustration this has caused.

Kind regards
Tea

Rated 1 out of 5 stars

Strongly advise you don’t buy anything…

Strongly advise you don’t buy anything from them. Customer service is so bad and the process for the return and refund might take months.

January 2, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We’re very sorry to hear about your experience and regret that you feel this way. Based on the information provided in your review, we’re unfortunately unable to locate or verify your order.

We kindly ask you to update your review with your order number so we can look into the matter in detail and investigate what may have gone wrong in your specific case. We are, of course, more than willing to help.

Kind regards
Tea

Rated 1 out of 5 stars

Charged extra for home delivery but parcel sent to collection point

I ordered a Hisense product: WZXX90_BEW001_000 for a home delivery. I paid extra for home delivery through Budbee, however, my purchased item was sent to collection point for DHL. When I contacted computersalg.se customer service to complain regarding why was I charged extra for home delivery when the product was sent to collection point, then they never responded back.

December 16, 2025
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We sincerely apologize for the confusion regarding your delivery. Your parcel was unfortunately too large for Budbee to handle, so it was changed to DHL for delivery to a collection point.

We have refunded the home delivery fee to your account to correct this. We’re very sorry for the lack of communication and any inconvenience this caused.

Kind regards,
Tea

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look