Combined Salon Supplies and Services (CSS) Reviews 153

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere

Company replied

Rated 5 out of 5 stars

Fabulous. Really pleased with our hostess station. Loved the communication from this company, even more so the video of the sign being printed - which i added to our Facebook page. Speedy delivery too... See more

Company replied

Rated 5 out of 5 stars

It’s become very hard to find sticks of shaving foam in the high street, and online prices can be much higher than a few years ago. Through CSS I found a big box of shaving foam sticks which shou... See more

Rated 5 out of 5 stars

I've purchased from these before on a certain online shop, couldn't find them again so gone direct. That nice I've already placed another order to keep infront! Steve - Leeds

Company details

  1. Hair Product Store
  2. Barber Supply Store
  3. Beauty Product Supplier
  4. Hair Salon

Written by the company

CSS Salon Supplies & Services is one of the UK’s most leading distributors within the beauty, barber and hair industry since 2015. At CSS, our goal is to bring comfort and authenticity to your salons and give you all the latest tools you need to make magic happen.


Contact info

3.9

Great

TrustScore 4 out of 5

153 reviews

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Rated 5 out of 5 stars

Will use again

I've purchased from these before on a certain online shop, couldn't find them again so gone direct. That nice I've already placed another order to keep infront!
Steve - Leeds

January 6, 2025
Rated 5 out of 5 stars

Great prices, fast delivery

2nd time I’ve ordered from here. Prices are amazing and delivery is quick.

There was a little issue with an item from my delivery not arriving but a refund was promised and processed quickly.

January 3, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service
Excellent service, quick delivery and well packaged, all at a great price, will definately be buying more of this product again from CSS

December 10, 2024
Unprompted review
Rated 3 out of 5 stars

Vasso Fiber Wax Black Edition Pomade

I ordered Vasso Fiber Wax Black Edition Pomade x 2, and I got one worng. They send me 1 Vasso Fiber Wax Black Edition Pomade Wax Dynamic, and 1 Vasso Fiber Wax Gravity Black Edition

November 25, 2024
Rated 5 out of 5 stars

Bad performance and no return policy.

It is my go-to for all my professional needs! They offer a wide range of high-quality products at competitive prices, making it easy to stock up on everything from hair care to styling tools. Their customer service is exceptional, always ready to assist with recommendations or questions. Shipping is fast, and everything arrives in perfect condition. I’ve noticed a significant difference in client satisfaction since switching to their products. Highly recommend for anyone in the beauty industry!

November 10, 2024
Unprompted review
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Mr. Twana, thank you for taking the time to share your positive experience with us! We deeply appreciate all your kind words. It is great to hear that you can find everything you are looking for at the one address, we look forward to doing more business with you in the near future.

Wishing you a lovely week ahead!

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Rated 5 out of 5 stars

Found this product (Vasso Apex) at my…

Found this product (Vasso Apex) at my local barbers but he started stocking other hair gels that I didnt really really like, found it elsewhere which was great but found it here at pretty much half the price. It's a great product, hold my hair very well and smells great.

October 29, 2024
Rated 5 out of 5 stars

Dry shampoo foam

Easy to order. Quick delivery

September 30, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Dlek, thank you for taking the time to share your experience with us. We sincerely appreciate your business.Wishing you a pleasant Sunday :)

Rated 5 out of 5 stars

Great service

My order had an error, the company was quick to rectify this for me. They also compensated me on my next order

October 29, 2023
Rated 5 out of 5 stars

Fast delivery service

Fast delivery service and brilliant communication

August 2, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Scott, thank you for you for your feedback! We cannot wait to do business with you again. Have a lovely week :)

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Rated 5 out of 5 stars

Great service

Great service

July 1, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Amar, thank you for your positive review! We are extremely pleased that you were happy with the service you received :)

Rated 1 out of 5 stars

Product arrived damaged (Royalmail…

Product arrived damaged (Royalmail accepted liability and said to contact seller), asked the seller to send a replacement to no response.

May 4, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello, thank you for taking the time to share your experience with us. Please accept our apologies if you haven't received our response as we had kindly asked you to return the damaged products for us to send you out the new ones. We wish you a pleasant weekend!

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Rated 5 out of 5 stars

Would highly recommend

Returning customer for husband's hair gel. Great price and speedy delivery. Wouldn't hesitate to recommend.

February 25, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello J Jones, thank you for your business! We are so pleased that you are pleased with the level of service you have experienced. We wish you a lovely week ahead! :)

Rated 3 out of 5 stars

Extortionate delivery costs

The item delivered was as ordered and in perfect condition, but the delivery cost for the size of the item was ludicrous. Postage was more expensive than the hair gel itself. I unfortunately completed the transaction without spotting delivery cost. I was shocked.

March 2, 2024
Combined Salon Supplies and Services (CSS) logo

Reply from Combined Salon Supplies and Services (CSS)

Hello Sarah, thank you for taking the to share your feedback with us. Kindly be advised that all shipping costs are standard company policy and are all openly shared when checking out. We are sorry to see that you haven't noticed this piece of information when shopping with us.
We hope to do business with you in the near future and wishing you a happy week ahead :)

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