Ctool Reviews 127

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected charges, particularly after an initial small payment for a service. Customers frequently reported unexpected subscription fees, often around £49 or $50, which appeared without clear notification. Reviewers also expressed frustration with the pricing structure, feeling surprised by the initial low cost and the subsequent high subscription charges. Some people also felt that the company's website did not clearly communicate the subscription terms, making it difficult to understand what they were agreeing to. Additionally, a few customers found the product quality to be poor, noting that enhanced images were often unsatisfactory.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges after an initial... See more

Price

Customers consistently express dissatisfaction with pricing practices. Many report being charged a small... See more

Subscription

Consumers find the subscription process to be highly negative. Many report being charged for subscriptions... See more

Website

People report ambiguous experiences with the website. Many reviewers describe it as fraudulent, with some... See more

Product

Customers had ambiguous experiences with the product. Some reviewers found it useful, like using it to change... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Used this to change images to PDF's for 10p which was great but seems that they put you on a subscription for £49.60 without telling you. So avoid avoid avoid.

Rated 1 out of 5 stars

You don't even deserve a mere 1 star. I was charged ₱539 without any notice or consent for a service I only used months ago at ₱1 per edit. This is not just misleading—it’s truly a scam. Refund me im... See more

Rated 1 out of 5 stars

Attempted Apple Cash payment of $49.00 Today, "Ctoolai*w+18888688954" attempted, but failed, since I fortunately do not leave excess funds in Apple Pay. This followed up on a $ 0.10 payment that I au... See more

Rated 1 out of 5 stars

Today I encountered a deduction in my account for the subscription in ctool.ai wherein I’m sure I’m not subscribed, amounting to 899 pesos. Last night I remembered they charge me 1 peso to access thei... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

127 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I've had a photo since the 80s of me…

I've had a photo since the 80s of me blurred and have seen the wonders of the internet as they've managed to unblur photos some of which were stunning.
Armed with this idea I searched Google and came up with this online business charging only 10p for their services. I uploaded the photo and paid the due monies. After a 5 or so minute gap while I guessed the magic was happening you're given the result of their hard work. Absolute rubbish. It was worse than what I initially sent them. I closed down the page in disgust and thought no more of it.
Meanwhile some 24 hours later my phone pinged to tell me those kind fellows had relieved me of another £49.90!
I've been in touch with my credit card company and filed a complaint. Still awaiting the outcome. KEEP WELL CLEAR

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD!

Used an app to change a photo into an artwork, illustration. Charged me 10p. Today £49.99 transaction from the same payment details. Clearly fraud. Thankfully my bank intervened.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

Bad ctools.ai

They're trying to get money out of my account every few weeks after I tried it. Please leave my money alone and I don't want your app or you trying to get money from me

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Paid £0.10 for a picture and then they keep trying to take money out my account. Been trying to go onto the website and its not giving me access to the links for help

SCAM SCAM
Ive report you to my bank

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't use, scam & will steal your info to charge shit!

Y'know those nerds who read all the small print? Yeah, that's me. And I read the small print, the privacy policy, the terms of use, the cookie policy, and anything else I happened to come across.

And wouldn't you know it, there was *NOTHING* about £49.90 being charged 24 hours after purchasing one (poorly-enhanced) image for £0.10.

An absolute scam. Do not spend even 10p with them - especially since the picture was so colossally shit that I didnt bother keeping it!

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

Tries to take £29.99 from my account every day, luckily my bank flagged it as a scam and blocked the payment. AVOID!

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scamming

They said it was 0.10$ and the next day my bank said they tried to charge me for 49.90$ my card was locked cause I'm not stupid but still. Don't trust their image-pdf service or any other service they provide

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

They offer a cheap service upfront except in super small fine print that's it's only for 24 hours trial and they will charge you another 50$ after that. Stay away from this.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud company m Initially charged me for 10p for a picture which i thought was okay and next day I got a msg from My credit card company asking if I recognise the transaction and that's when I saw the msg that they tried to strip me of 49.9£ .which i declined .
Stay away from them

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive subscription practices

The company is only interested in making a quick $50 by putting their 24-hour auto-subscription in small text. If the company was really interested in supporting a thriving userbase, they would be more explicit in their sign-up process, extend the trial period, and give users an interactive confirmation email. This is nothing but a cash grab.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Picmagic/ctool.ai is a SCAM

Picmagic/ctool.ai is a SCAM. Tried it, believing it was only £0.10, then get a message from my bank saying that a payment of £49.90 was declined for this company. I didn't authorise anything other than original £0.10. Very misleading and naughty.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

This is Saturday

This is Saturday. I was told I would be only paying 10 Cents (on Friday) This morning I was charged $49.+ on my card.

There is no one to answer at their end to stop the "24 hours trick" !!! I'm actually crying (I am 90 yrs old). I'm so sick of being scammed - I'll lose this credit card also!

Dennis A. Hooker

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

I also fell for the £0.10 scam

I also fell for the £0.10 scam. It DOES say, in bold, under the payment area, that you WILL be charged £49,90 if the subscription is not cancelled within 24 hours. But you don't realise you're subscibing becuase it does say that anywhere but in this small print. AWFUL business practice, but I am most disappointed in myself for falling for this. I should never have paid the £0.10.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT

FRAUDULENT
They charged my credit card .10 cents for a photo touch up and then tried charging $49.50 to my card twice, without me knowing it!
The bank declined both attempts because of suspicion of fraud, fortunately.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A FRAUD 🤬😡 PEOPLE…

THIS COMPANY IS A FRAUD 🤬😡 PEOPLE PLEASE BE AWARE OF THEM.

I DID A PHOTO FOR £0.10 AND THE FOLLOWING DAY THEY TRY TO TAKE £49.90 FROM MY ACCOUNT 😳 LUCKY I DINT HAVE THE MONEY IN MY ACCOUNT.... IM PHONING THE BANK TOMORROW AND THE FRAUD TEAM ON THEM

July 14, 2025
Unprompted review

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