Ctool Reviews 127

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected charges, particularly after an initial small payment for a service. Customers frequently reported unexpected subscription fees, often around £49 or $50, which appeared without clear notification. Reviewers also expressed frustration with the pricing structure, feeling surprised by the initial low cost and the subsequent high subscription charges. Some people also felt that the company's website did not clearly communicate the subscription terms, making it difficult to understand what they were agreeing to. Additionally, a few customers found the product quality to be poor, noting that enhanced images were often unsatisfactory.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting unauthorized charges after an initial... See more

Price

Customers consistently express dissatisfaction with pricing practices. Many report being charged a small... See more

Subscription

Consumers find the subscription process to be highly negative. Many report being charged for subscriptions... See more

Website

People report ambiguous experiences with the website. Many reviewers describe it as fraudulent, with some... See more

Product

Customers had ambiguous experiences with the product. Some reviewers found it useful, like using it to change... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Used this to change images to PDF's for 10p which was great but seems that they put you on a subscription for £49.60 without telling you. So avoid avoid avoid.

Rated 1 out of 5 stars

You don't even deserve a mere 1 star. I was charged ₱539 without any notice or consent for a service I only used months ago at ₱1 per edit. This is not just misleading—it’s truly a scam. Refund me im... See more

Rated 1 out of 5 stars

Attempted Apple Cash payment of $49.00 Today, "Ctoolai*w+18888688954" attempted, but failed, since I fortunately do not leave excess funds in Apple Pay. This followed up on a $ 0.10 payment that I au... See more

Rated 1 out of 5 stars

Today I encountered a deduction in my account for the subscription in ctool.ai wherein I’m sure I’m not subscribed, amounting to 899 pesos. Last night I remembered they charge me 1 peso to access thei... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

127 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraudulent company

A bad experience. They tried to deduct £49.50 from my credit card also, on numerous occasions. My credit card company denied the transactions. I have notified this company that I intend to report them. AVOID.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent Company

I made a 10p (£) payment to enhance one image. suddenly a couple of hours later i was charged 49.90£ no email confirmation nothing. when i checked the ctools.ai account to see if i have actually subscribed, i had no subscribtions. as soon as i mailed them about the fraud the subscription of 49.90 miraculously appears. why would i pay 49.90 to subscribe to them when canva is far far cheaper and provide so much more services. OBVIOUS FRAUD. I HAVE REPORTED THEM TO ALL THE FRAUD BUREAUS IN THE UK. BEWARE OF COMPANIES LIKE THIS

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Today I encountered a deduction in my…

Today I encountered a deduction in my account for the subscription in ctool.ai wherein I’m sure I’m not subscribed, amounting to 899 pesos. Last night I remembered they charge me 1 peso to access their link but then I make sure to unsubscribe. I reached them out thru email but the response is to unsubscribe my account, but there’s no account to unsubscribe because non of my accounts is subscribed, they don’t even attend to my request for refund 😔.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! I used ctool ai once then they asked me to pay 1 peso so I can view the result, I did not like it so I closed the app. A DAY AFTER, they charged me 899! I sent them emails for the refund but they just tell me to unsubscribe and no refunds after the trial period, 1 day a trial period?! Do not use this scam app!

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERTT!!

You don't even deserve a mere 1 star.
I was charged ₱539 without any notice or consent for a service I only used months ago at ₱1 per edit. This is not just misleading—it’s truly a scam. Refund me immediately or I will take legal and official action. Absolutely unacceptable and unethical.

May 30, 2025
Rated 1 out of 5 stars

Charged but not subscribed to ctool.ai 😔

Today I encountered a deduction in my account for the subscription in ctool.ai wherein I’m sure I’m not subscribed, amounting to 539 pesos. Last month I remembered they charge me 1 peso to access their link but then I make sure to unsubscribe. I reached them out thru email but the response is to unsubscribe my account, but there’s no account to unsubscribe because non of my accounts is subscribed, they don’t even attend to my request for refund 😔.

May 16, 2025
Unprompted review

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