Crisis and Trauma Resource Institute Reviews 198

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our facilitator Janelle was amazing! Very supportive, engaging and respectful! Our group was small but they were comfortable to discuss and debrief with. The material was delivered well and held a lo... See more

Rated 3 out of 5 stars

One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control h... See more

Company replied

Rated 5 out of 5 stars

Everyone here including the trainers are super helpful and kind. I do appreciate the fact that the trainers have been in the field for so many years. You can tell by the teaching atmosphere they provi... See more

Rated 5 out of 5 stars

The on demand workshops are easy to access and the online manuals help keep you on track. When something resonates, you can rewind and watch again. I just finished BPD and it was educational and very... See more

Company replied

Company details

  1. Training Centre

Written by the company

We envision a world where everyone is trauma-informed. We provide training, consulting, and free resources in the areas of trauma, mental health, counselling skills, and violence prevention.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The training was excellent

The training was excellent, presenter was awesome, knowledgeable, enjoyable, and comical. Content and worksheet resources were great too.
Our group left the training feeling more equipped and more tools when working with clients but also self care as the helper.

January 2, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thanks for taking the time to share your thoughts! We’re so happy you were satisfied with your experience!

Advertisement
Rated 3 out of 5 stars

One of the webinar I bought about…

One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control his voice well, sometimes very soft and other times suddenly too loud. The notes are not the same as the powerpoint slides and at times a bit confusing. I did not learn anything new from this webinar.

January 2, 2025
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for sharing your thoughts with us, and we’re sorry to hear that the Trauma-Informed Leadership webinar didn’t meet your expectations. We appreciate your feedback regarding the content, speaker delivery, and the notes not aligning with the slides. We take your comments seriously and will work on improving the clarity and consistency of our materials. We’ll use this feedback to enhance future webinars. Thank you again for bringing this to our attention!

Rated 5 out of 5 stars

Highly Recommend

Every online learning module I've completed and the Podcasts give bite-sized or bigger insights into trauma and healing processes in the counselling field which are easy to integrate into my practice. Adding new titles, introducing respected practitioners and offering pdf files for reference are some the benefits of membership. Thank you for such a broad range of topics and resources. I hope to take an in-person course soon.

December 21, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

We’re so grateful for your kind words! Thanks for sharing your experience with us.

Advertisement
Rated 4 out of 5 stars

The facilitator was excellent

The facilitator was excellent. Although it was recording, the facilitator shared a lot of valuable work/life experience that made the training interesting enough to reflect on it for days and weeks after completion.

December 12, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thanks for taking the time to share your thoughts! We’re so happy you were satisfied with your experience!

Rated 5 out of 5 stars

You have a variety methods of…

You have a variety methods of facilitating the workshops and covering most of the important topics ,
Also, you have a good team of facilitators .

December 17, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

We truly appreciate your feedback and are so happy you had a positive experience!

Advertisement
Rated 2 out of 5 stars

I have been paying the CTRI monthly for…

I have been paying the CTRI monthly for some time but I am not seeing the benefits to doing so. I completed the one hour webinars in the Library some time ago and not seen anything new added in the last couple of years. I am not sure how my subscription is benefitting me and should close my account. I have been frustrated with set up and have voiced this in the past. The listing of the completed webinars is incomplete and inaccurate (eg indicating a percentage of a webinar finished when I have completed it and received the certificate). The list appears to be recorded randomly, neither chronologically or alphabetically, making it difficult to match it to the Library. Webinars are also not dated to know how old they are and whether anything new has been added. I have had issues logging on but have heard from colleagues that this is common. Lastly, the responses to my query with the exception of the last one, have been nil or slow and have not addressed the issues.

December 29, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your feedback, and we’re sorry to hear about your frustration. We understand your concerns regarding the webinar library, login issues, and slow responses. This isn’t the experience we aim to provide, and we’re actively working to improve these areas. We appreciate your patience and value your membership. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Good Training Institute

Good courses

December 17, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We hope to serve you again in the future!

Rated 4 out of 5 stars

More evidence based knowledge and less participant experiences, please

The speaker was well versed in the area of Harm Reduction and had a nice demeanor. I could have used more evidence-based content and less group discussions. I signed up to learn about Harm Reduction, not to talk to other participants about their experiences. I would also have appreciated for the slides and/or the manual to contain all of the information presented.

December 2, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We’re glad you found the speaker knowledgeable. We’ll consider your suggestions for more evidence-based content and ensure the slides/manual include all relevant information in the future.

Advertisement
Rated 5 out of 5 stars

An excellent training

The presenter was very knowledgeable. The training was well organized. The training materials were available beforehand. There were section summaries throughout the presentation. The presenter offered stories and examples from his own experience. The small group conversations and practices were also helpful to retaining the information.

December 7, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

We are glad that you have had a wonderful experience with CTRI. Thank you for the kind words and we look forward to seeing you again!

Rated 5 out of 5 stars

It was a very informative session

It was a very informative session, i enjoyed the delivery and the consciousness at which the facilitators delivered the material. It made it more impactful and meaningful for me in my line of work.

November 26, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

We are so glad to learn that we had made a positive impact in your work. Thank you for sharing your experience and we look forward to seeing you again soon!

Rated 5 out of 5 stars

The presentation was well organized and…

The presentation was well organized and presented with theory and practice. The facilitator is also knowledgeable. Really enjoyed the group discussion, and also learned from other experienced participants.

December 3, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for sharing your great experience with us! We are happy that you enjoyed your workshop and look forward to seeing you again soon!

Advertisement
Rated 5 out of 5 stars

Excellent seminar

Excellent seminar. The information was organized and well presented. The speaker connected the information to the listener as if it were a live seminar. The speaker's experience was relevant and his transparency of how he has learned from each interaction was helpful.

November 19, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for your kind words! We are glad you had a positive experience with CTRI and hope to see you again soon!

Rated 5 out of 5 stars

I believe that the place felt safe to…the presenters made it known that it was ok to share,thet genuine and awesome

I believe that the place felt safe to share and the presenters were awesome inthe way they presented making everyone to able to share and ask questions. I felt so safe right to share and it felt awesome to release some stress.

November 26, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for sharing your experience with us! We are so happy to hear that you felt safe and comfortable during your training. We hope to see you again in the future!

Rated 5 out of 5 stars

Above and Beyond

I had a difficult time at an in-person event and CTRI's staff was very understanding and kind and helped me get into a virtual training. They went above and beyond to be accommodating and I am very thankful.

November 19, 2024
Crisis and Trauma Resource Institute logo

Reply from Crisis and Trauma Resource Institute

Thank you for the amazing feedback and for sharing your experience! We are glad that our staff could help you to get into the suitable training format. Your feedbacks are valued and we hope to serve you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look