The time span from date of Purchase to date of Delivery was awesome. I purchased the stick to check the quality of the stick in order to decide if I would like to purchase in a bulk quantity of 25 in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Contact info
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick service and greater product
Fantastic cue all around
Fantastic cue all around. I have noticed an improvement over my prior game. Plays q lot like my wife's Lucasi custom, with a medium tip. I leveraged a players cue prior with a kamui soft tip. I have run about 100 games through it so far and no mushroom of the tip yet. Great grip but noticeably less than the kamui soft.
The tip is too big and the cue a little…
The tip is too big and the cue a little heavy.
I tried it for two hours, even traded shaft for a 11.5 tip and though that improved the cue it still lacking compared to my Woodpecker.
very good cue at an amazing price
very good cue at an amazing price. i am glad to see well performing cues at a very reasonable price.
I have owned many high end custom cues, however as a player the cuebot cues were surprisingly easy to keep my stroke and aim - effortlessly.
Let’s play pool!
thank you
Bob
Experience is extremely bad
Experience is extremely bad, still haven't received product and have e-mailed countless times without any reply.
No number to call or anything.
Now I have to call me credit card company to see if there's a way to reverse charges as there is ZERO update on shipment tracking and no way to contact the business.
Professionalism
Professionalism, knowledgeable, and understanding Those qualities go hand-in-hand. i’m a patient man and you showed me those qualities. Looking forward to doing business in the future. I’m an average player but I enjoy quality. Thank you for the experience.
Absolutely love my Evo cue
Ordered a cue and it came fast
I ordered a cue from CUEBOTS and it showed up quicker than I expected and hit great right out of the box.
Best shaft for the money
Fit nice.thread are a little tight but hopefully will wear in with use
Very pleased with the cue and customer service
Very pleased with the cue, but even more pleased with customer service, replacing my glove that didn't arrive and was replaced, receiving today. Never had a glove and anxious "to try it out" !
Darrell's Review
The time span from date of Purchase to date of Delivery was awesome. I purchased the stick to check the quality of the stick in order to decide if I would like to purchase in a bulk quantity of 25 in the near future. I am still shooting with the stick to ensure the quality checks out. Thank you
very let down
I've an so upset brought and sold at least 10 of the shafts the must was the biggest disappointment of all tip was honestly trash the shaft rolled true on the cue but it had lumps on it you could feel while stroking the cue just wasnt your good work i gave my shaft to a customer cuz he wasnt happy with the must so i stuck with it miss the original shaft i will be replying to azbilliards and the youtube channel with the full review on the must i really hoped it was going to me amazing

Reply from CUEBOTS
I like the product and didn’t have much…
I like the product and didn’t have much issues with shipping. I’m writing a bad review because of how many spam emails I got asking to review this product.

Reply from CUEBOTS
I have not received the cue yet
I have not received the cue yet. Must be lost in the shipping? Help. I would like to get my money back….

Reply from CUEBOTS
I gave ⭐️⭐️⭐️⭐️ Because I haven't used the…
I gave ⭐️⭐️⭐️⭐️ Because I haven't used the cue. My table is not set up yet, but the cue looks fabulous. I expected the engraved name to stand out a bit, though it doesn’t. I will revisit this post once I’ve had an opportunity to use the cue.
Great stick for the price.
Richard Silvester
Richard Silvester – NH
October 14, 2026 I received my complete order from Cuebots, I purchased a
Rhino cue stick (ocean blue) it is beautiful. A carrying case, couple pair of blue
gloves and three chalks. My order did not go very easy as (I had multitude issues
with my computer) and I was not sure exactly how to order my pool stick. I will
say that prior to ordering I did extensive research on what my stick should have
and read many expert players opinions. I was told disclosing a name in a review
is not a good idea, so I will call her [Ms], this is what she used after signing her name. Cuebots posts that if you have a question or problem then contact them
at their website and they will respond. I must say that I NEVER have been
more pleased communicating with a customer support person. I contacted [Ms}
so many times I thought she would give up on me. However, she answered all
my questions and even sent me (A STEP, BY STEP) what to do. UNBELIEVABLE
In closing I will definitely say you want a pool stick, then Cuebots is the way
to go and if you have an issue, problem or question rest assured [Ms] at
Customer Support will be there to help you.
Thank you for my product
Thank you for my product
It has been a great addition to my collection
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






