Affordable cues with beautiful designs. I ordered a package deal that came with all the essentials to get me started for my new hobby. I also received my order quicker than expected. The quality is aw... See more
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Review summary
Created with AI, based on recent reviews
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I purchased the Z Fusion Carbon Fiber Pool Cue (Blue Burl Wrapless). It cost less than $400.00. It has the Z Luc Nitro shaft. It plays better, with less deflection than my more expensive cues. It's... See more
I had a small issue with the engraving on the original shaft. Customer service contacted me immediately and quickly sent me a new shaft. Shaft performs great and looks amazing. A++ customer service... See more
Product was as advertised. Delivery was pretty quick, about two weeks I believe. Much faster than previous purchases.
Company details
Written by the company
Cuebots is a pioneering platform specializing in next-generation billiard cues made entirely from premium carbon fiber, integrated with proprietary core technology to deliver exceptional performance, maximum durability, and absolute stability under all conditions. Guided by the philosophy “Made by players. For players.”, Cuebots places the player experience at the heart of every innovation. Every cue is meticulously engineered to deliver the ultimate sense of control, precision, and confidence — from aspiring beginners to elite professionals. Beyond crafting cues, Cuebots defines a new standard in modern billiards — the perfect harmony of advanced materials, refined design, and timeless value.
Contact info
N03-T1 Spring Tower, Gold Season, 47 Nguyen Tuan Street, Thanh Xuan Ward, 100000, Hanoi, Vietnam
- cs@cuebots.com
- www.cuebots.com
4.5
Excellent
80 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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The options and prices worked for me
February 23, 2026
Great customer service
February 27, 2026
Ruby Ace pool cue butt
The product was packaged well and delivered fast. The cue butt looks amazing!
February 13, 2026
Genuine product
The website has great cue selections and their prices are affordable
February 20, 2026
Reply from CUEBOTS
Thank you for your kind review! We're glad to hear you enjoyed the selection and found the prices reasonable. We appreciate your support and hope you enjoy your cue.
— CUEBOTS Team
Quick responding friendly customer…
Quick responding friendly customer service excellent pool cue
February 16, 2026
Reply from CUEBOTS
Thank you for your kind words! We're glad to hear you had a great experience with our customer service and that you're enjoying the cue. We truly appreciate your support.
— CUEBOTS Team
Z Luc Carbon Fiber (Blue Burl)
I purchased the Z Fusion Carbon Fiber Pool Cue (Blue Burl Wrapless). It cost less than $400.00. It has the Z Luc Nitro shaft. It plays better, with less deflection than my more expensive cues. It's fantastic, you don't have to break the bank for the latest and best technology.
February 12, 2026
Excelent service and quality
January 31, 2026
The cue was delivered on time and is of…
The cue was delivered on time and is of high quality.
January 31, 2026
I ordered something wrong but…
I ordered something wrong but exchanging went smoothly.
January 30, 2026
Great sticks.
January 31, 2026
quick delivery and great product
January 30, 2026
Ordered a ZLUK Butt with a 3/8 x 14…Order# CUEBOTS1245
Ordered a ZLUK Butt with a 3/8 x 14 joint, Received my order today and it came with the wrong joint size. I have contacted customer service and it was very successful. Problem was corrected and had a excellent experience dealing with their reps. Thank you very much for your help Cuebots CS.
February 13, 2026
Unprompted review
I was told about your company from a…
I was told about your company from a friend. I was please to see how fast the turn around time was from when I ordered and when I received what I ordered.
Impressed!
January 21, 2026
I love the cue set, but…
I love the cue set, however, the butt has a part where the paint is chipped and it’s getting bigger. It’s the size of a pea now and I’m almost afraid to use it anymore. Is there anything that could be done on your behalf?
January 26, 2026
Reply from CUEBOTS
Dear Jimi,
Thank you so much for bringing this to our attention. We’re sorry to hear about the condition of the cue butt, and we completely understand your concern.
Could you please contact our support team and share a few close-up photos of the affected area? Once we receive the details, we’ll be happy to review the case and provide the most appropriate solution for you.
Your satisfaction is very important to us, and we’ll do our best to make this right.
Kind regards,
CUEBOTS Support Team
The Rhino shaft was perfect
The Rhino shaft was perfect.
The free gift didn’t come or wasn’t careful packet to be found. I looked and found no free gift.
January 19, 2026
Reply from CUEBOTS
Hello Cliff,
Thank you for your feedback, and we’re very glad to hear that you’re happy with the Rhino shaft.
Regarding the free gift, our packing records show that the tip was included in the shipment, so it must have been lost during transit. That said, we completely understand your concern, and our support team has already reached out to you with an offer to send a replacement at no cost.
Please kindly check your messages and let us know your preferred shipping details so we can arrange the replacement for you as soon as possible.
We truly appreciate your support and hope you enjoy your new shaft.
Best regards,
CUEBOTS Support Team
Reply from CUEBOTS
Thank you so much for your kind words! We truly appreciate your support and are very happy to hear that you’re satisfied with both the service and the product. Enjoy your cue, and feel free to reach out anytime.
CUEBOTS Support Team
Very responsive fast shipping
Very responsive fast shipping. Well worth ordering from great experience
January 16, 2026
Reply from CUEBOTS
Thank you for your great feedback! We’re glad to hear the shipping was fast and that you had a positive experience with us. We appreciate your support and hope you enjoy your new gear.
CUEBOTS Support Team
you sent me the wrong size rhino shaft…
you sent me the wrong size rhino shaft and won't take it back. I have a worthless shaft and Im out $200
IM GONNA BE SURE TO TELL ALL MY POOL BUDDIES NOT TO TAKE A CHANCE BY ORDERING FORM CUEBOTS!!! OR THEY WILL BE STUCK WITH THE WRONG SIZE SHAFTS.
January 21, 2026
Reply from CUEBOTS
Hi Juan,
We’re sorry to hear the shaft didn’t fit your cue. We did ship the exact joint type selected in your order, however compatibility can vary slightly between different cue brands and manufacturers.
As this was a made-to-order item built to your selected specifications, returns or exchanges are unfortunately not available in this case. That said, our support team would still be happy to help explore possible solutions with you.
Thank you for your understanding and feedback.
CUEBOTS Customer Support Team
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