Happy with the platform and quick…
Happy with the platform and quick correspondence whenever I have a question.
August 16, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Cueup is an online platform connecting DJs and event organizers.
Contact info
United States
- chris@cueup.io
- cueup.io
3.1
Average
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sadly had many requests through the…
I sadly had many requests through the platform, but whenever I clicked on an enquiry and answered potential clients, I often never received a reply and I’m not even sure whether my responses were actually being seen.
I also tried paying for PRO for 1–2 months, hoping for better results, but unfortunately I didn’t get anything out of it.
I’m not overpriced compared to other DJs, and I have been working in the Middle East market since 2007, with more than 2,000 gigs worldwide. So I don’t believe the lack of bookings is simply a matter of pricing or experience.
What concerns me even more is the visibility of my profile. When searching for DJs, I sometimes cannot find my own profile at all. I have already reported this issue, and strangely, there were times when I could see my profile and then it disappeared again.
Overall, I’m disappointed because there seems to be potential, but if clients cannot easily find your profile or if enquiries don’t lead to any communication, paying for PRO doesn’t feel worthwhile.
August 1, 2026
Unprompted review
Give it a hard pass
Am a DJ. Signed up for their premium subscription, did up my profile thoroughly. Didn't even get a single message from anyone for gig opportunities in the whole month. Bearing in mind I get gigs regularly from other platforms. Granted, maybe competition is stiff on the site. And when i looked through DJ opportunities available on the site that I could apply for, it's few and far between. Interface is also poor and not the most user friendly. Felt like i was using a very newly created portal the whole time. Cancelled my premium subscription after a month, and the hilarious thing is I got an email from them few weeks after that asking why I haven't tried their premium service
July 18, 2026
Unprompted review
Reply from Cueup
Hi Krp,
Sorry the month didn't deliver. That's not what I want a Pro subscription to look like, and we refund when it happens. Write me at chris@cueup.io and I'll get it sorted.
The follow-up email asking you to try Pro after you'd already paid for it was a miss on our side, and we're fixing that flow.
I'd really like to know which parts felt clunky. Was it finding and applying to gigs, the profile editor, or something else? We're actively working on the product and feedback is worth a lot for me.
If you're up for it, I'd also be glad to look at your profile with you and share what we see driving bookings for other DJs. Either way, the refund stands.
Chris
One of the worst customer experience
One of the worst customer experience. I'm a premium subscriber and no matter which issue I raise with support it just get ignored, no follow up, not updates. It's just ridiculous
May 4, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.