culthread Reviews 

130
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really apprec... See more

Company replied

Rated 5 out of 5 stars

The Princedale is stylish yet functional. Drawcords around the hood is going to keep the hood in place when you need it to be. There are two pockets on the inside and one of them has zipper and that i... See more

Company replied

Rated 5 out of 5 stars

My new Culthread jacket is amazing! I love the fact that you can adjust the sleeves exactly to suit your arm length and style. The pockets are perfectly placed and discrete so walking out hands free i... See more

Rated 5 out of 5 stars

Excellent warm coat for New England winter! I chose a gorgeous midnight blue, almost black but not. Light weight, well made, great pockets- inside with zippers, and outside are deep and well placed... See more

Company replied

Company details

  1. Outerwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Handbags Shop
  6. Outdoor Clothing and Equipment Shop

Written by the company

CULTHREAD is a slow fashion, ethical and sustainable outerwear and lifestyle fashion brand. We will only do business that looks out for the needs of the planet, people and animals. PLANET: culthreads are made in small limited editions from 100% recycled materials and insulation, and occasionally with 'deadstock' PEOPLE: we hand-craft culthreads in our own atelier where artisans are paid above living wages plus benefits ANIMALS: All culthreads are Peta-approved vegan and guaranteed cruelty-free. Wear the love. CULTHREAD


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product and customer service

I love my purchase (long parka) and these folks have legit the best customer service team I’ve ever experienced.

December 15, 2022
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Reply from culthread

Thank you so much for the review! We are so pleased that you love your culthread and that we were able to help.
Very best wishes for the festive season,
Rina and the team

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Rated 5 out of 5 stars

Perfect! No complaints, very happy

No complaints with the ordering process, delivery, or item. Very pleased that the item came in a re-usable bag too!

November 2, 2022
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Reply from culthread

Thank you so much for the great review!
With very best wishes from the culthread team

Rated 5 out of 5 stars

Stylish, comfortable and vegan!!!

Beautiful, comfortable, stylish jacket. Super quick shipping. Quality is great and the best part is that it’s vegan. Love my new jacket!!!!

October 2, 2022
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Reply from culthread

Thank you so much for the great review - we are thrilled that you love your culthread! Very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

AMAZING

AMAZING! Easy to use website. Fast delivery within 5 days. Bought the Arundel. Brilliant product, looks stunning, impeccably made! Second time buying from Culthread & I’m so so happy. 1000% would recommend!!

August 22, 2022
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Reply from culthread

Thank you so much for the great review and recommendation - we really appreciate it! We are so pleased that you love your culthread :)
Much love from all of us at culthread,
Rina

Rated 5 out of 5 stars

Such quick shipping (internationally!!)…

Such quick shipping (internationally!!) and amazing customer service and quality :)

would give 10 stars if I could

June 22, 2022
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Reply from culthread

Thank you so much for the great review : ) We are so pleased that you happy with your culthread and our service.
Very best wishes from all of us at culthread, Rina

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Rated 5 out of 5 stars

Love it🧡🖤🧡

June 12, 2022
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Reply from culthread

Thank you so much for the review! We are so pleased that you love your culthread.
Best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Gorgeous product

Delivered earlier than expected, beautifully packaged and quality clothes

April 21, 2022
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Reply from culthread

Thank you so much for the great review - we are so pleased that you love your culthread and are happy with our service!
With very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Wonderful customer service and top…

Wonderful customer service and top notch product! Beautiful and unique raincoat. Well made and comes as advertised!

April 10, 2022
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Reply from culthread

Thank you so much for the great review. We are very pleased that you are happy with your culthread and our service :)
With very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

My second jacket from this amazing and…

My second jacket from this amazing and ethical company. Unique design and superb quality. My Faraday jacket is certainly going to get a lot of use now the spring weather is here! Thank you for caring about our planet Culthreads!

March 26, 2022
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Reply from culthread

Thank you so much for the amazing review and for being a culthread fan! Please drop me a line on help@culthread.com if you are interested in another culthread of any description :)
Very best wishes from all of us at culthread, Rina

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Rated 5 out of 5 stars

Finally a sustainable AND ethical brand…

Finally a sustainable AND ethical brand I can get behind. Highly quality outerwear and I received my jacket so quickly!

March 7, 2022
Unprompted review
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Reply from culthread

Thanks for the great review! We are so happy that you like your culthread and were pleased with the service.
Very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

cute bag

cute bag, fast delivery, all good

February 18, 2022
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Reply from culthread

Thank you so much for the great review! We hope that you enjoy your Blenheim for many years to come.
Very best wishes from the culthread team,
Rina

Rated 5 out of 5 stars

Great quality jacket

Great quality jacket - beautifully made. Very pleased with my purchase and would recommend

February 7, 2022
Unprompted review
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Reply from culthread

Thank you for the great review! We are very pleased that you like your culthread!
All the best from the culthread team

Rated 5 out of 5 stars

This is my new favorite brand

This is my new favorite brand! I shopped the sample sale which made this super sustainable yet fashionable clothing affordable for me. I absolutely love my jacket, it looks just like the pictures and kept some super warm, it fits true to the sizing chart and is of excellent quality! Because I live in the United States and use a P.O. Box there were some UPS difficulties but Culthread reached out and immediately fixed the issues and got my jacket to me very fast.

February 6, 2022
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Reply from culthread

Thank you so much for the great review. We are so pleased that you love your culthread :) and you you many years of style and warmth.
Very best wishes from all of us at culthread, Rina

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Rated 5 out of 5 stars

So happy to receive my first Cultthread…

So happy to receive my first Cultthread product....incredilbyl the jacket is incredibly well designed, made and above all comfortable and warm! Arrived exactly as it said it would....unfortunate I don't need another coat right now, if I did I would rush back to Cultthread for it!

February 2, 2022
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Reply from culthread

Thank you so much for the great review - as a small brand we really appreciate it. We hope that you enjoy your culthread for many years to come!
Best wishes for the culthread team, Rina

Rated 5 out of 5 stars

I absoloutely adore my Portobello…

I absoloutely adore my Portobello bottle green coat, it’s warm and cozy, beautifully stylish and the perfect length.
This is my second Culthread piece, and it sure never disappoints.
Blizzard in New York City…here I come!

January 28, 2022
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Reply from culthread

Thank you for the great review, and we are happy that you adore your Portobello! You will be warm and toasty in the NY blizzard in culthread!
Best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Another fab product from Culthread :)…

Another fab product from Culthread :) Great service beautiful packaging and a dream coat to wear.

January 27, 2022
culthread logo

Reply from culthread

Thanks for the great review - we are so pleased that you like your culthread and enjoy wearing it :)
Very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Great puffer

Great puffer, nice and warm, oversized so I can put a sweater under it. And very surprised: I live in Holland and it didn't even take 24 hours to get it delivered.

January 27, 2022
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Reply from culthread

Thanks for the great review and we are so pleased that you like your puffer as well as our service!
Best wishes from all the culthread team, Rina

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Rated 5 out of 5 stars

Portobello puffer coat

Rina from Culthread was very quick and helpful and honest in responding to my queries about a Portobello puffer coat for my wife. The coat really is of excellent quality and finally she has a coat she is happy with. Phew! Job done. Thanks Culthread.

January 17, 2022
Unprompted review
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Reply from culthread

Thank you so much for the great review - we are so pleased that the culthread was a success and we hope that she loves and wears it for very many years!
With best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Best coat EVER!!

Absolutely love my piece!! It’s perfect for the cold winters of New York— I feel perfectly bundled up without sacrificing my style. Also love the unique nature of the piece. It feels one of a kind!! So happy with my purchase!! xx

December 31, 2021
Unprompted review
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Reply from culthread

Thanks for the great review! We are so pleased that you love your culthread :)
Have a fantastic 2022!
Rina and the culthread team

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