culthread Reviews 

130
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The colour of the coat I bought looked very different in real life to the picture on the website. When I wrote to see if I could exchange it, the response was very swift and courteous. I really apprec... See more

Company replied

Rated 5 out of 5 stars

The Princedale is stylish yet functional. Drawcords around the hood is going to keep the hood in place when you need it to be. There are two pockets on the inside and one of them has zipper and that i... See more

Company replied

Rated 5 out of 5 stars

My new Culthread jacket is amazing! I love the fact that you can adjust the sleeves exactly to suit your arm length and style. The pockets are perfectly placed and discrete so walking out hands free i... See more

Rated 5 out of 5 stars

Excellent warm coat for New England winter! I chose a gorgeous midnight blue, almost black but not. Light weight, well made, great pockets- inside with zippers, and outside are deep and well placed... See more

Company replied

Company details

  1. Outerwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Handbags Shop
  6. Outdoor Clothing and Equipment Shop

Written by the company

CULTHREAD is a slow fashion, ethical and sustainable outerwear and lifestyle fashion brand. We will only do business that looks out for the needs of the planet, people and animals. PLANET: culthreads are made in small limited editions from 100% recycled materials and insulation, and occasionally with 'deadstock' PEOPLE: we hand-craft culthreads in our own atelier where artisans are paid above living wages plus benefits ANIMALS: All culthreads are Peta-approved vegan and guaranteed cruelty-free. Wear the love. CULTHREAD


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I had ordered a coat from them- sadly it didn’t arrive within the time period I expected so I reached out to them and their customer service was excellent! Very quick response and were quick to resolve the problem (coat went missing). So I ordered the coat in one size up (room for jumper) this time as it was out of stock in the lower size. Fits great! Also they sent free masks with it! All in all very happy with my purchase.

December 22, 2021
Unprompted review
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Reply from culthread

Thank you so much for the great review - we are very pleased that we managed to solve this problem and that you are happy with your culthread!
Seasons greetings from all the culthread team!
Rina

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Rated 5 out of 5 stars

Culthread has awesome customer service…

Culthread has awesome customer service and great products! Could not be happier with the coat I ordered from them.

December 21, 2021
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Reply from culthread

Thank you for the great review and we are so happy that you love your culthread (and that we could be of service :)
Seasons greetings and very best wishes,
Rina and the culthread team

Rated 5 out of 5 stars

The best coat!!

I am absolutely thrilled with my new coat! It’s light weight but warm and cozy. The zippers are strong and the pockets feel soft inside! The customer service team was also extremely helpful and responsive! I can’t wait to order a longer one for next season!!!

December 15, 2021
Unprompted review
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Reply from culthread

Thank you so much for the great review - we really appreciate it! We are so pleased that you love your culthread, and thanks also for the kind words about our customer service.
With very best wishes from all of us at culthread, Rina

Rated 5 out of 5 stars

Amazing bag and fantastic customer…

Amazing bag and fantastic customer service. Would definitely recommend.

December 14, 2021
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Reply from culthread

Thank you so much for the great review. We really appreciate it! We are so pleased that you love your Blenheim and that we were of service.
Very best wishes for the holiday season,
Rina and team culthread

Rated 5 out of 5 stars

Stop thinking and buy it!

The puffer jacket is lit! Bery good quality and design. Special mention to the client service: lovely women 💜

December 12, 2021
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Reply from culthread

Thank you so much for the great review - we really appreciate it! We hope that you enjoy your culthread for many years to come.
With love from the culthread team

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Rated 5 out of 5 stars

Recycled Materials Really Can Keep You Warm

Super fast shipping, good quality materials. The jacket I bought really does make you warm.

December 8, 2021
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Reply from culthread

Thank you so much for the great review - I hope that you enjoy your culthread and wear it for many years to come!
Very best wishes, Rina & the culthread team

Rated 5 out of 5 stars

Really love that this is a vegan brand

Really love that this is a vegan brand, is why I chose to buy my coat from them! Am happy to say I wore it in v windy conditions today and it's extremely warm! Also the customer service is lovely :)

December 6, 2021
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Reply from culthread

Thank you so much for the great review! We are thrilled that you love your culthread and wish you many stylish and warm winters ahead! Rina and the culthread team

Rated 5 out of 5 stars

Great customer service and brilliant products

Ordered two sizes as I wasn't sure which would fit best. The size I chose to keep fits perfectly - it's so warm and comfortable. The returns process was very easy and the customer service throughout has been brilliant. Definitely recommend.

December 1, 2021
Unprompted review
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Reply from culthread

Thank you so much for your amazing review. We are so pleased that you love your culthread and that everything went smoothly :)
With very best wishes from the culthread team, Rina

Rated 5 out of 5 stars

Amazing jacket in lovely planet earth green🌏❤️

It has been two weeks after receiving my short puffer jacket COLVILLE and I have really liked its shimmering semi-metallic dark green colour, which is special but also easily matches up with all my clothes. The jacket feels very soft and the puffer keeps me warm immediately despite its light weight. Overall, a fantastic jacket to wear and I will use it to survive this freezing winter :D

November 22, 2021
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Reply from culthread

Thank you for the great review - we are so pleased that you love your culthread!
With very best wishes, Rina and the culthread team

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Rated 5 out of 5 stars

I absolutely love it!

I absolutely love it! My Portobello has been keeping me so warm and cosy so far this Autumn, not to mention completely dry. It has quickly become my go-to jacket that I throw on over just about everything and will definitely be worn and cherished for years to come.

October 20, 2021
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Reply from culthread

Thanks so much for the great review Ellie! We are delighted that you love your portobello and are sure that you will enjoy it for many years to come.
Love from the culthread team, Rina

Rated 5 out of 5 stars

Really beautiful coat

Really beautiful coat, excellent quality and unusual colour. Also magnificent array of well-designed pockets. I would highly recommend.

October 20, 2021
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Reply from culthread

Thank you so much for the wonderful review. We really appreciate it and hope that you enjoy your culthread for many years to come.
With very best from myself and all the culthread team, Rina

Rated 5 out of 5 stars

So in love with my Culthread black…

So in love with my Culthread black hooded coat. So light yet keeps me dry perfectly. Detachable hood is handy and great that it’s vegan too. I always get comments when I wear it out! Very happy!

October 17, 2021
Unprompted review
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Reply from culthread

Dear Farah - thank you so much for the great review! We are so pleased that you like your culthread and we hope that it remains a staple for many years to come.
Very best wishes from all the culthread team, Rina

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Rated 5 out of 5 stars

Great quality!

Great quality clothing, appreciate the company ethos.

October 14, 2021
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Reply from culthread

Thank you so much for the great review - we really appreciate it :)
Much love from Rina and the culthread team

Rated 5 out of 5 stars

OBSESSED with my Portobello jacket!

love love LOVE my Portobello - great length, very light and keeps me warm! It is easy to style with my everyday outfits. This is going to be my go-to jacket in many autumns and winters to come! Thanks Culthread :)

October 13, 2021
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Reply from culthread

Thanks for the great review Harriet! We are so glad that you love your jacket X
Much love from the culthread team

Rated 5 out of 5 stars

Highly recommended

Very, very pleased with my Lonsdale jacket. Shipping was super fast and I did appreciate the hand-written note and face masks that came with it. The jacket looks and feels fantastic - very high quality and very high standard of craft(wo)manship. I was specifically looking for a vegan leather jacket and could not believe my luck when I found this one because it looks just perfect (sleek and stylish with just the right amount of hardware to be timeless) and it also ticks all the boxes on sustainability and fair working conditions. The hidden hood and inside pocket are a strong bonus - I am looking forward to the cooler months now.

September 15, 2021
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Reply from culthread

Thank you so much for taking the time to write such a comprehensive review Katrin. We are so pleased that you love your jacket and as a small business really appreciate your great review.
Wishing you all the very best from myself and the culthread team, Rina

Rated 5 out of 5 stars

culthread products are my absolute fave!

culthread products are my absolute favourite, they're stylist, they fit really well, feel great and I love investing in small brands with a sustainability mission!

August 31, 2021
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Reply from culthread

Dear Tania - thank you so much for your review. We are so happy that you love your culthread and everything that we stand for.
Rina & the culthread team

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Rated 5 out of 5 stars

Beautiful product and great company.

Absolutely stunning product. Really warm and cosy, so can't wait to wear it in winter. The website was really easy to use and it came beautifully packaged and sent out quickly.

June 18, 2021
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Reply from culthread

Thank you so much for the great review Heather! We are so pleased you love your culthread 😃 Much love from the culthread team. Rina

Rated 5 out of 5 stars

Fabulous

Really fast delivery and what a fabulous bag. They have definitely pulled out all the stops on this bag it is just amazing and such a great size too.

June 8, 2021
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Reply from culthread

Thank you Kathy for the great review! Please text me first if you ever are interested in another culthread product or gift. Much love from the culthread ream and COYS 😀 Rina

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