culturehustle Reviews 

2,000
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly enjoy exploring the wide range of innovative art supplies, beautiful watercolors, and unique pigment powders offered by the company. Many buyers frequently mention that the materials are of fantastic quality and help bring creative projects to life. However, some people mentioned significant delays in receiving their purchases and difficulties obtaining refunds. Shoppers experienced long delays waiting months for orders to ship while receiving repetitive automated messages instead of actual updates. A number of customers expressed frustration with customer service teams failing to resolve missing items or answer direct questions.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting high disagreement among reviewers. Many... See more

Order

Reviewers mention negative feedback about order fulfillment, noting excessive delays spanning several months... See more

Response time

Customers consistently note negative experiences with response time. Reviewers report waiting months for... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as extremely poor and the worst they... See more

Refund

People report negative experiences with refund processes, frequently mentioning that money is withheld and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The company is a scam - I bought soem paint 170€ in February 2025 - never received teh paint and there respons are su full of shit that please peolple don't buy to them ... The will scam... See more

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Similar experience to the other one star reviews. Placed an order early January and still don't have the paint. No response from a real person - just an AI stock answer. No refund has been issued desp... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(2,000)

389 reviews in the last 12 months

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Rated 5 out of 5 stars

All artists should experiment and push…

All artists should experiment and push the boundaries of their art and at Culture Hustle they consistently come out with new and innovative products that give artists the tools needed to push their art beyond their comfort zone. Culture Hustle gives artists not just the tools to play and create but also the inspiration.
P.S. I am not Anish Kapoor

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing materials and mission

Amazing materials and mission. My purchase arrived well before advertised in perfect condition. I have also become dependent on the pinkest pink dry pigment, 100% would recommend

June 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Super quality

Super high quality materials. Smooth order process, admittedly despatched outside of the stated window however I ordered at a busy time so it’s understandable. Overall would 100% recommend

May 16, 2026
Unprompted review
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Rated 1 out of 5 stars

A complete scam

A complete scam. Nearly 6 months after placing an order AND BEING CHARGED, no product, no delivery date, not even a projected delivery date. My order now shows as non-existent on their web site. All I get in response to enquiries are excuses and platitudes.

June 12, 2026
Unprompted review
Rated 3 out of 5 stars

The paint is great

The paint is great, but the shipping times are ABYSMAL. I thought I got scammed but I did finally get the paint.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible

Would give zero stars if possible. I have ordered from this company multiple times but never again.
They will steal your money.
Ordered in November of 2025, never shipped, never replied to my very nice emails other than their automated replies. Came out in April that they had a disruption to their American distribution center (5 months after the “supposed” incident) continued checking in on my order and they continued to tell me they were “looking into it.”
I finally replied to one of their emails that they stole my money (CAPS were involved) and I believe it was after that email that they cancelled my order AND DID NOT REFUND ME.
Illegal. Scam. Do not support.

November 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Do NOT buy from them!

Do NOT buy from them!! I ordered in August 2025 and they never shipped the items. Reached out and was ignored. Just checked the order on their internal tracking site 6/2/26 after getting a promo email. No order found. If you buy from them, they will not ship your order unless you issue a chargeback imo. So sad they used to be great.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Never got my items

Never got my items. Last June I bought paint from this company. They never sent the order. I contacted them 3 times through email and 6 times through social media. They promised they were “personally overseeing the problem.” I never got a refund or my paints. I will never recommend them or buy from them again. I wish I could give 0 stars.

June 30, 2025
Unprompted review

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