culturehustle Reviews 

I placed an order at the beginning of November and when it hadn't arrived by late January I reached out to them to find out what was going on. It has now been four months of going back and forth with their totally human and not AI customer service and about a dozen different humans that aren't AI slopbots have "personally taken over my order". Despite this I have still not received my order or a refund, or even so much as an explanation of what is going on.

If you are intent on pissing away your money there are more fun ways to do that then purchasing from CultureHustle.

I have been waiting a year for my orders to be fulfilled. Previously my orders were sent and in two cases it took several months. The last two orders I have placed have not arrived and 12 months have passed. The email responses from the company assure me my order is being prioritized and yet nothing has been dispatched. The owner professes to be an artist yet has no sense of responsibility to provide the materials that are paid for and needed by the artists support his company.

I have waited 5 months for an order of one jar of Pinkest Pink paint and have never received it. They have also stopped communicating.

innovative materials that open up new possibilities

Amazing unique products. Love using the products, helps you be even more creative. Take note that delivery takes a long time. Other than that highly reccomend!

Ordered glow powder from them in July 2025 and never received it. I've reached out to customer support 4 or 5 times. It's all AI garbage response and they refuse to send my product or give me a refund.

They never sent me an order and never gave me a refund. So Basically they stole my money.
"Subject: Re: Paint order

Hello Carla,

I completely understand how frustrating it must feel waiting this long for your materials. I’m truly sorry for the delay and the inconvenience it’s caused.

I will discuss this internally with our studio team to review your order status and refund options. Once we have clarity, I’ll update you right away with the next steps.

Thank you for your patience and understanding.

Warm regards,
Culture Hustle"

email response i got Every time.
ordered this product in 12/2025 still nothing at 6/1/2026

I ordered jn December and they never sent anything despite many emails and messages on social media. We’ve requested a refund but they ignore those messages too. We’ve had to do a chargeback with the bank because it has been 6 months and they just ignore you.

Fantastic and unusual paints, the blackest black is fantastic and added real depth to my work.

I just painted a face mask with the blackest black and I am completely happy and surprised how black that is - it almost matches with my sense of humor ;-)
Thanks for that, Stuart!

Placed my order in early Feb (2026) and haven't received it yet (May 2026)... I emailed and asked for a refund and they have not been responsive and clearly don't care. It seems like this is becoming a common complaint in the last year or so. Honestly feels like I got scammed and it's super frustrating.

High quality art materials made by artists for artists who are passionate about creating art and enabling others to do the same

Amazing products and people

Never received my products. It's been a year now!!! I have send numerous e-mails, only to get answers from a bot. No costumer service at all.

Received amazing pigment super fast. Great innovative company

Makes great niche items for a very fair if not cheap price.
Only issues are stock availability.

If I could rate them ZERO stars I would! I placed my order a month ago, tracking said my order was shipped, it was supposed to arrive in 9 days.. well the day before it was supposed to arrive tracking said that “it could not ship to my address. Days after it was supposedly shipped out and well on its way and about to be delivered. And tracking now said it was “returned to sender” so they were getting my order back to them. I pointed this out in email, and they confirmed that my order was sent back to them! I had a commissioned project that I lost a lot of money on because of their horrible customer service which I believe is AI generated. It keeps saying that they “will be in touch very shortly” and don’t respond until days later!! That response is some BS to pretend like they are actually doing something!
I have asked for my order to be cancelled and told them that I want a refund, and still no clear answer from them on this!!!

This company sends out an email talking about how they “are a small team” yet completely screwed over a small business like me on my very first order with them! I will NEVER order from this company again! And I recommend no-one else does! Apparently I’m not the only person with this type of issue with the company! This feels like a scam!

Never received my order, non existent customer service.