The fragrance isn’t bad, it’s not as advertised where it turns heads or draws women to you. It’s okay at best. The main issue I think needs to be addressed is the staying power of the fragrance and e... See more
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a $39 dollar purchase turned into $400 after watching the videos about cupid cologne for me and how great the advertising made it to be. They withdrew 3 different withdraws from my account that... See more
They charged my card for subscription which I didn't want. Had more interaction with the AI bot then a human. I returned the package beginning of July, They have not yet refunded. The phone number on... See more
Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped pr... See more
Company replied
Company details
Written by the company
Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Contact info
United States
- hello@cupidfragrances.com
- cupidfragrances.com
Breach of guidelines
A fake advertisement honestly these…
A fake advertisement honestly these actors are good performers
September 1, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Zidane,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
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AI Bot reviewers overinflating the trustscore
Going over the comments, It is extremely apparent that all 5 start reviews are AI bots that have been programmed to write fake reviews in order to overinflate the review score.
Basic sentence structure includes Occasion + Type of smell + Good experience.
Every 4-star-plus review is the exact copy of the above structure. Not buying a product that cant practise fair trade.
August 31, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Darshan,
Thank you for reaching out and sharing your thoughts with us. We value all feedback as it helps us better understand the concerns of our customers.
We’d like to reassure you that the reviews you see on our platform are from real customers who have purchased and used our products. Many of them have shared their genuine experiences, and we are grateful for their willingness to provide honest feedback. The consistency in some of the reviews comes from the fact that many customers report similar results and experiences, which speaks to the effectiveness of our products.
We are committed to fair practices and transparency, and we truly hope you’ll consider giving us a chance.
Thank you again for your feedback—it helps us continue to build trust and improve.
Best regards,
The CUPIDS Team
FRAUD SELLER !!
FRAUD SELLER !!! THIS MUST REPORTED AS SOON POSSIBLE . 67 EURO WAS WAISTED AND WAITING FOR 1 MONTH . FOR THAT POOR FAKE PERFUME SCENT MADE IN INDIA!!!
August 26, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Rolexbrent,
Thank you for sharing your feedback with us. We sincerely regret to hear about your experience and understand your frustration.
Please be assured that we are a legitimate company, and we remain fully committed to delivering quality products and excellent customer service to all our customers. We take your concern very seriously and want to make this right for you.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
No sprayer on one Bottle and correction from Cupid.
Received on 7/19 my order that was placed on 6/26. One of the bottles in the order had no sprayer and was useless. I have Chated with AI and I have written via their site only to have a response email generated by AI. I have requested a refund plus applicable sales tax. I have heard NOTHING. Seems like they choose to hide behing AI and not take care of customers.
July 19, 2025
Unprompted review
Reply from Cupid Fragrances
Hi David,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
I ask for small bottle and they sent 67$ bottle
I ask for small bottle and they sent me 67$ bottle shame and so you guys out there no this is a fraud It don't work don't buy I sprayed it no response at all fake spray very disappointed..
August 8, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Robin,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
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I ordered the complete package
I ordered the hypnosis, the hypnosis 2.0, the charm, ignite,& lust, with the raw phenomenon. No one really liked the smell of any of it especially to the point that they make it online. It took over a month to receive my package on top of the very dissatisfaction of results. DO NOT WASTE YOUR MONEY OR TIME WITH THIS
June 4, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Zachary,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Don’t buy, dropship water
The scent is nice, smells good, the thing is that it lasts 2 minutes at max.
It’s pretty much water with some sort of chemical inside.
Save your money and by a real perfume.
The pheromone part doesn’t exist.
Scammish website since it asks for you card details, and then gives you 100 of adverts with discounts and stuff for different products, I ended up adding to my basked 1 more perfume and 1 deodorant for a total of like 120$ which I didn’t even want to buy, if you click on it it buys it automatically, you don’t have a review cart type of stuff. Disgusting.
Also, made in USA my balls, it’s a dropship scam from china.
DO NOT BUY
August 1, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Alex,
Thank you for taking the time to share your feedback. We truly value hearing from our customers, even when the experience has not met expectations.
We’re sorry to hear about your concerns regarding both the product and your ordering experience. We understand how you've felt when a purchase does not meet your expectations, and we want to assure you that we take your comments seriously.
Our pheromone products are formulated and tested to deliver their intended effect, and many of our customers have had positive experiences with both the scent and its longevity. That said, we acknowledge that scent perception and lasting power can vary depending on individual body chemistry and environmental factors.
Regarding the checkout process, we sincerely apologize if additional items were added unintentionally. Our system is designed to present optional offers, but you should always have control over your final order before payment. We will review your feedback with our team to ensure the process is clearer and prevents accidental additions.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Scam !!!
Scam !!!! Ordered this aftershave for my brothers birthday! Never arrived! Emailed the company no reply ! Email bounced back what a joke rip off! You guys should be ashamed of yourself
Ripping people off in Australia is not Australian!
July 9, 2025
Unprompted review
Reply from Cupid Fragrances
Hi,
Thank you for reaching out and sharing your feedback. We truly value hearing from our customers, and I’m sorry to hear about the experience you’ve had so far.
Please accept our sincerest apologies if your order has not yet arrived. We understand how you've felt, especially since it was intended as a gift for your brother’s birthday. We are committed to addressing the concerns of our customers promptly and ensuring that every order is fulfilled.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Cupid pheromones DAMAGED
Cupid pheromones ordered 3 bottles of drops..2 were busted during shipping.
August 8, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Eldridge,
Thank you for letting us know about your recent order of our cologne. We’re very sorry to hear that two of the three bottles arrived damaged during shipping. That’s certainly not the experience we want you to have.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
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Tried to cancel my order after I saw the reviews
Tried to cancel my order after I read the reviews here on trustpilot. No phone support! That's a big red flag. After reading reviews here on trustpilot and several other websites including several well-known Reddit groups I can save at this company is not honest. I'm out having to wait to see if they actually answer their email support, because their chat support feature is non-functioning on their website. I'm glad I used a credit card because once the transaction clears I am going to submit a claim to have the charge removed. Also consumers beware this business is not better business bureau verified or credited. There is a mountain stack of negative reviews and comments on the BBB about Cupid's product. Lastly I worn those who have seen the ads to stay away from products that have not been independently verified. I too have fell for this cheap product.
August 7, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Josh,
Thank you for reaching out and sharing your concerns. We understand your hesitation, and we’d like to address the points you’ve raised.
At this time, we do not offer phone support; however, we definitely respond to all chat and email inquiries. We’re currently experiencing a higher volume of messages than usual, which has caused a slight delay in our response times. Rest assured, we are working diligently to get back to each customer as quickly as possible.
We want to reassure you that our business is legitimate, and many of our customers testify to the effectiveness of our products. We take customer satisfaction seriously and strive to deliver quality products and service.
We acknowledge that you requested to cancel an order. For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Cupid's are a Scam company
Cupid's are a Scam company! The products they offer are cheap shit and a waste of your hard earned $$.I have yet to experience any positive results from their Cupids fragrance!I have since 'discovered' much better perfumes from reliable Companies.Furthermore, I ordered their wet tallow face cream which I paid For rushed shipping and insurance for this products which covers lost of stolen items. My order was NOT received due to theft so I reached to them but they have refused to honor their replacement/reimbursement so I have had to contact my Bank/ credit card provider to get back my money. Suckass company! Beware!
July 17, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Clyde,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
what a waste of time and money,made in…
what a waste of time and money,made in the USA lol its Chinese made Chinese shipped though of course I never got my order my God these reviews are atrocious how are you people still in business,I know I live in the UK but it's been nearly a month now and nothing except emails saying be patient, I've been patient enough I want a refund of the money yous conned me out of 698006 order number if that even means anything to yous.
July 29, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Paul,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupid’s Customer Support Team
DO NOT BUY
1 star which is not for the product which is just water with next to no smell . The 1 star is for the acting in your terrible adds which we found hysterical lol claim 1 spray and girls litrally tear you clothes off, The only way a girl would tear you clothes off with this is to get them in the washer
July 20, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Sean,
Thank you for sharing your thoughts with us.
We’re sorry to hear that the product didn’t meet your expectations, particularly regarding the scent and overall experience. We understand how it feels when a product doesn’t live up to what you were hoping for.
We also appreciate your candid comments about our advertisements. While we aim to add a touch of humor and entertainment to our marketing, we understand that it may not resonate with everyone. Your feedback is valuable and will be shared with our team to help us improve both our product and presentation moving forward.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
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Full scam.
Full scam.
Made in USA, your shipment starts jorney at china?
And also ends in china and says its delivered.
Nerver got delivered.
July 20, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Antti,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
The cologne smells really good but bad customer service
The cologne smells really good. I’ve gotten a couple of compliments on it and my wife did react positively as for attracting other women been wearing it two weeks now I haven’t noticed any extra attention. But I don’t know what’s in it, but it does put me in a good mood when I spritz it on. Even if it doesn’t attract women, I would wear it on smell alone and for the price that I paid for it I would say it’s not that bad but at full price they need to re-examine what their pricing it at. I don’t think that a single bottle is worth more than $50 in my opinion And that whole 50% off bit is a scam because the bottles have always been $60. also being impressed by my first order that I got from them, I ordered a second shipment. I ordered the lust and the deodorant stick, but for some reason, they shipped off the cologne without the deodorant stick. I wonder if they charge me extra for shipping because of this. Anyway, I think it’s stupid if you’re gonna order something you should ship off both items at the same time don’t stagger my order that’s just gonna piss me off more. I’d rather wait and get both items at the same time And then they promise a 5 to 7 day shipping. But that’s not true. My first order took almost 2 weeks to get. my second order was much faster, but they only shipped the cologne and not the deodorant and now I have to wait until they ship the deodorant and then it’s gonna take me five to 7 days to get it once they do actually ship it . Also, on the shop app the advertise that they have soap and other cologne fragrances inspired by other popular colognes, but when I click the link, it sends me to their website and it doesn’t even show the products that I was looking for also, they changed the look of the deodorant What they showed me what they sent me is different from what I ordered now it comes in a black container and it looks flat and unattractive. I liked it better in the original white with the company logo on it. Not that it matters just hope I get my deodorant. Update: I did receive my cologne today just waiting for the deodorant to ship hopefully soon. The regular hypnosis 2.0 is better smelling and came in a better packaging. But I’m glad it’s a different fragrance it’s very light not overwhelming it’s probably designed for intimacy as stated. So I wouldn’t use this unless you were actually going to be in close proximity very pleased with my purchase just not happy with the experience of the delayed shipping and aggressive sales tactics. I almost brought into the ad buying there new colognes charm ignite and lust during my first purchase. But was happy to find that I could purchase them individually so the ad was kind of misleading when it stated that they were only being sold exclusively as a set only through that particular offer. In my opinion you have a great product that doesn’t need to be hyped the way y’all are doing it. Your ads on social media kind of remind me of a girls gone wild commercials from the 90s. Sex sells right? Anybody that thinks spraying a cologne gets you laid pheromones or not needs their head examined. Smell is only part of the package. You gotta be good looking and confident as well 2/3 provided with that purchase . Apparently with some of these women you need a seven figure income and over six feet of height with a nice tool belt if you know what I’m saying. I’m not gonna lie. I was curious that’s why I purchased these colognes my honest review your stuff smells good and I will gladly wear it and make future purchases provided you fix your shipping
Please send me with my deodorant asap, and maybe a little something extra for my trouble, I’ll gladly give an update and perhaps a better rating. Thanks.
July 16, 2025
Unprompted review
Reply from Cupid Fragrances
Hi D,
Thank you for your honest and detailed feedback—we truly appreciate it.
We're glad to hear you're enjoying the scent of the cologne and that it's uplifting your mood. While attraction results can vary, we're happy it delivers as a fragrance you love.
We hear your concerns about pricing and promotions and will pass your feedback along for review. We aim to provide value through both product quality and clear offers.
Apologies for the split shipment and delay with your deodorant stick. We understand how you've felt about this and we will surely review your order.
Regarding the packaging change, the new black container is part of a rebrand to help customers distinguish the authentic product—rest assured, the formula remains the same.
We'll also review our site and Shop app to improve clarity and availability of items.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Orders the underarm stick as well and…
Orders the underarm stick as well and was sent separately to the cologne, costing me extra in frieght. The underarm stick burnt my underarms . The cologne seems ok but smell doesn't last very long
July 15, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Peter,
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and are sorry to hear about your recent experience.
We sincerely apologize for the inconvenience caused by the separate shipping of the deodorant. Kindly note that our shipping fee is free of charge.
We're also very sorry to hear that the deodorant caused irritation. This is definitely not the experience we want for our customers. Please discontinue use immediately if you haven’t already.
As for the cologne, we appreciate your feedback regarding its longevity. While many customers enjoy its scent and performance, we recognize that individual results may vary depending on skin type, environment, and application method. Your input will help us continue to improve.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Do Better
Cheap alcohol based product. Overpriced. You probably would get the same value from a less costly knockoff from Amazon, eBay or Temu. The scent doesn't last that long.
The website possibly has fake reviews. Even though they have a 30 day "guarantee", the return policy is a bit garbage. "Customer Service" replies are primarily AI generated. That shows that the company has little respect for their customers.
You can find a better product from a more reputable and respectful company.
July 7, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Victor,
Thank you for reaching out and sharing your feedback with us. We truly value hearing from our customers, and we’re sorry to hear that your recent experience with our cologne did not meet your expectations.
Please accept our sincere apologies for the issuses you've encountered with the scent, formulation, and overall quality of the product. We also acknowledge your comments regarding the pricing, and we understand how important it is for every customer to feel that they’ve received value for their purchase.
We want to reassure you that we are committed to providing high-quality products, and many of our customers have expressed satisfaction with the performance and lasting effect of our colognes. That said, we recognize that fragrance preferences can be very personal, and we appreciate your honesty.
We’ve received your email and have responded accordingly. Rest assured, we are here to continue assisting you through this channel and will do our best to address any further concerns you may have.
Again, thank you for your feedback—it helps us improve and better serve our customers.
Best regards,
The Cupids Team
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There's a good reason the reviews here…
There's a good reason the reviews here are either good or bad. I've made an order and they confirmed it immediately. Only after about a week or so afterwards I tried contacting them because I didn't receive a tracking number just to find out they cancelled the order due to "logistics issues". They DID refund me immediately. I would have preferred to get the product..
Also, why so many promo emails??
June 26, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Amir,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience caused by the cancellation of your order. While we're glad the refund was processed promptly, we completely understand how you've felt—you placed the order with the intention of receiving the product, and we regret that we couldn’t fulfill that expectation due to unforeseen logistics issues.
Regarding the promotional emails, we understand they can sometimes be too frequent. If you'd prefer to receive fewer emails or unsubscribe altogether, you can adjust your email preferences through the link at the bottom of any of our messages—or let us know, and we’ll be happy to assist you directly.
We truly appreciate your honest feedback, as it helps us improve both our service and communication moving forward. Should you decide to give us another try in the future, we’ll do our best to ensure a smoother experience.
Best regards,
The CUPIDS Team
There are no pheromones in this
There are no pheromones in this. It does have a pleasant fragrance.
All the hype about attracting women who’s can barely control themselves. It’s a bunch of hype.
September 6, 2024
Unprompted review
Reply from Cupid Fragrances
Hi Michael,
Thank you for sharing your honest feedback with us. We truly appreciate you taking the time to let us know about your experience.
We’re glad to hear you found the fragrance pleasant, but we’re sorry to learn that it didn’t meet your expectations regarding its pheromone effects. Our products are designed with customer satisfaction in mind, and while many have shared positive experiences, we understand that results can vary from person to person.
Your feedback is valuable, and we'll be sure to take it into account as we continue working to improve both our products and the way we present them.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Don't be fooled by the advertisement…
Don't be fooled by the advertisement for this product , yes it smells nice but it doesn't last long . There are better products on the market .
June 21, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Paul,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
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