They charged my card for subscription which I didn't want. Had more interaction with the AI bot then a human. I returned the package beginning of July, They have not yet refunded. The phone number on... See more
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It would be hard to breach the Trustpilot Guideline because Cupid has angered me. The first spray sickened me as it smelled awful. Continued emails to the company to return the product were unsucce... See more
Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped pr... See more
Company replied
Place order, within 2 minutes noticed I selected wrong scent, sent email right away according to their guarantees they would reach out with a business day, after almost a week now and ,3 more emails r... See more
Company replied
Company details
Written by the company
Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.
Contact info
United States
- hello@cupidfragrances.com
- cupidfragrances.com
Breach of guidelines
I bought all 4 brands of Cupid…
I bought all 4 brands of Cupid Fragrances and there deodorant. They do not work. The videos shows it attracted women based on the smell. Not one woman made a compliment or even noticed me. Waste of 230 dollars. The deodorant works great (no woman though) but is $30 by itself. Don't waste your money.
September 26, 2025
Unprompted review
Reply from Cupid Fragrances
Hi,
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are genuinely sorry to hear that the results did not meet your expectations.
While we understand how you've felt, we’d like to reassure you that many of our customers have shared positive experiences about the effectiveness of our fragrances in boosting confidence and attraction. That said, results can vary from person to person based on factors like chemistry, application, and environment. We’re glad to hear the deodorant worked well for you, and we appreciate your recognition of its quality.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
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they'll never accept your return
September 15, 2025
Unprompted review
Reply from Cupid Fragrances
Hello,
Thank you for reaching out and sharing your concern.
We’d like to assure you that we do accept returns for US orders within 30 days from the delivery date.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Always double check your receipts before you accept anything
Well what went wrong was that you made me watch three separate videos you would not allow me to finalize my deal although each time at the end of every video I watched I told you no thank you I didn't want to go any further I just wanted to proceed with the single bottle purchase at $59.95 and the $4.95 insurance but you made me sit through three videos and you never ever ever gave me the ability to say that's it all I want is one bottle you made me push buttons and push buttons and push buttons and watch videos and at the end of all that after three videos after three pushing the note thank you button you still tried to charge me for three bottles of this perfume that's bad business guys I've been in business for a lot of years and I would never ever ever do that to my customers.
October 10, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Michael,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
Ordered the Fragrance with priority…
Ordered the Fragrance with priority shipping. I am Australian and normally get word from Australian Post when items are arriving. I got no information apart from Cupids telling me the package arrived. It didn't arrive, and I live in a rural area so it definitely wasn’t taken.
Scam, they will take your money and not refund.
October 10, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Harry,
Thank you for reaching out and for letting us know about your concern. We understand how you've felt not to receive your order, especially when there has been no update from Australia Post.
Please rest assured that we’re here to assist you. We’ll look into the status of your order and work to resolve this for you as quickly as possible.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
Never received
I ordered $422 of products I've been emailing back and forth my order never went through there system but the money was taken from my account it's been 3 weeks and no money back or products. Im pissed don't buy from them
September 27, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Brandon,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience you experienced with your recent order. We understand how you've felt and we truly appreciate your patience.
Please be assured that we’ll review your concern about your order not being shipped yet. Our goal is to ensure you’re fully assisted and satisfied with your experience.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
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Sex panther by Odeòn
Sex panther by Odeòn, illegal in 9 countries. It smells like bigfoots ****
September 30, 2025
Unprompted review
Reply from Cupid Fragrances
Hi David,
Thank you for sharing your feedback with us. We truly value hearing from our customers as it helps us improve our products and services.
We noticed your comment about Sex Panther by Odeòn and would like to better understand your concern. Could you please clarify or elaborate on your experience so that we can address it properly and provide the best possible assistance?
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Thank you for your patience and understanding. We look forward to your reply so we can help you further.
Best regards,
The CUPIDS Team
Overall good experience
Well I haven't actually been able to use the product yet due to the fact that I work on the river as a Tow Boater but my wife did receive my package when it was delivered 3 days before the expected delivery date. So great job on that. I was also happy an pleased to see that it was shipped from the USA an not China like how everything else these days are. But back to my review, my wife upon receiving the package was able to test the bottle by applying some to a piece of paper and said that it has a very pleasant smell although the whole hype of it when it comes to making women want to jump in bed with you is a little overrated. But overall pleased with how it smells an how fast it arrived. So 4 Stars is what im rating it due to the fact that while ordering from the website you have to watch a 15min advertisement every time you click on the bottle of choice. So thats why I rated it 4 Stars instead of 5 Stars. Only thing I suggest is making the app a little less time consuming before actually being able to complete the order.
September 27, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Jason,
Thank you for taking the time to share such a thoughtful review of your experience with us. We’re glad to hear that your order arrived earlier than expected and that your wife found the scent to be pleasant. It’s also great to know that you appreciated the fact that the product was shipped directly from the USA.
We truly value your honest feedback regarding both the product and your ordering experience. We understand how the 15-minute advertisement can be time-consuming, and your suggestion to make the process smoother is very helpful. Please know that we’ll be sharing this with our team for consideration as we continue to improve our website and overall customer experience.
We’re delighted that you’re pleased overall and that we’ve earned a 4-star rating from you. Your support means a lot to us, and we hope the product meets your expectations once you’ve had the chance to use it personally.
Thank you again for your feedback and for giving us the opportunity to serve you.
Best regards,
The CUPIDS Team
Absolute pisswater
Dollar store cologne would be better.
CUPIDs have asked me for additional feedback and it is as follows:
It smells like Adidas cologne, it smells like how I imagine urine and rubber would smell.
If this product is touted as attracting women, I can only imagine it causes them to have some sort of mental episode
September 26, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ronan,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
The item that I received was the Cupid…half empty bottle unhappy
The item that I received was the Cupid raw the 10ml bottle. When I received the order it was leaking out all over the packaging and the bottle was only half full. Still waiting to see what they are going to do about it.
September 22, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ryan,
Thank you for bringing this to our attention. We sincerely apologize for the issue you experienced with your bottle arriving damaged and only half full. We completely understand how you've felt, and we want to make it right for you.
Rest assured, we will help you resolve this concern as quickly as possible.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Thank you for your patience and understanding. We look forward to your reply so we can help you further.
Best regards,
Thank CUPIDS Team
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If i could give less than 1 star I…
If i could give less than 1 star I would. Was a nightmare from beginning. Paid for a product did that I did not recieve. The level of incompetence fro. Them is insane. Save your money and dont even bother.
July 7, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Randy,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
Smells like toilet water per my wife
Took forever to arrive. Then when I applied it wife came over to me and sternly told me to get in the shower because it stinks and she's not going to dinner with me. Customer service sucks and the cut and paste response they give on here is the same response you get if you get through on the phone. Word for word not allowing you to talk once they start. When I asked about the personalized customer service promise The voice on the other end began reading again. Then placed me on hold and came back with another foreign accent reading their script again. We reported it to the BBB for fraud and refusal to give refunds. Instead they wanted to offer us different products. Then I emailed the Ohio Attorney General and they said they would look into it. We figured even if nothing happens, there's a paper trail in case someone else makes a complaint to them.
Now I'm waiting for the response below this that everyone else gets and the voice on the phone reads to you.
August 20, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Scott,
Thank you for reaching out and sharing your experience with us. We truly regret to hear that the items you received did not meet your expectations, and we sincerely apologize if they caused any inconvenience.
We want to reassure you that many of our customers have testified to the effectiveness of our products, and we continuously strive to provide both quality items and attentive service. That said, we completely understand how you've felt and take your feedback seriously.
After reviewing our records, we were not able to locate an order under your name. Please know that we are committed to assisting you every step of the way.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Thank you for your patience and understanding. We look forward to your reply so we can help you further.
Best regards,
The CUPIDS Team
Complete scam
This stuff is a complete waste of money. Requires over 10 sprays for anyone to notice you are wearing it. Completely over priced. Lasts maybe 3 hours before needing to reapply. The time required to purchase it with all of their videos trying to sell you more of their products alone is not worth buying it. When you ask for a return they try to offer you a small refund to keep the product and waste at least a day of your time before giving you the return instructions which are extensive. They make it possible to say you missed a step so they can get out of honoring the return. Stay away!
They offer a money back guarantee but it has been a month since they received my return and still no refund.
After a month of excuses and correspondence with them they reached out to blame usps delivering it to the wrong zip code despite the zip code being correct on the out for delivery update. USPS said that based on tracking they received the item. They continue to make excuses so they don’t have to honor the return. Such a joke of a company complete incompetence.
September 15, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Weston,
Thank you for sharing your concern with us. We truly value your feedback and understand how you've felt.
Many of our customers testify to the effectiveness of our products, and the price per bottle has been carefully calculated to reflect the quality and formulation we provide. That said, we acknowledge your request to return the items and assure you that we will continue to assist you with this process. As we see that you are already being assisted through email, we’ll make sure to support you there to ensure a smooth resolution.
Regarding the video you encountered during checkout, please note that this is a standard part of our ordering process and is designed to provide additional information about our products.
We appreciate your patience and understanding, and rest assured we are here to assist you until your concern is fully resolved.
Best regards,
The CUPIDS Team
I was trying to find out what the 50%…
I was trying to find out what the 50% off was my husband was asking me to make the purchase. And while I was trying to look over the ad which was non-informational. And watch the stupid video. And wants to video ended I still trying to find out how to get to 50% off. And the next thing is it went to another screen telling me that there was an issue try again later. And today I get a bottle in the mail. I open it it stinks. There's no way I'm going to allow him to wear it. And they charged me full price. I cannot find a way to talk to anyone there. So I'm sending it back and I'm going to dispute it on my bank account.
September 5, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Judy,
Thank you for reaching out and for sharing your experience with us. We sincerely apologize for the issues you encountered while trying to make your purchase, as well as for the inconvenience this has caused. This is certainly not the kind of experience we want for our customers.
Please know that we are here to help resolve this for you. We understand your concerns regarding the pricing, the ordering process, and the fragrance you received. We’d be happy to assist you with your return and ensure the charges are properly addressed.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best Regards,
The Cupids Team
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Fraudulent company
The cologne smells bad , customer service are the worst . They upsell things at check out and double charge you without notifying you . Then the 30 days BS money back is not real they want you to send their cheap smelling cologne at you expense. In conclusion they are fraud.
September 13, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Ed,
Thank you for sharing your feedback with us. We sincerely regret to hear about your experience and understand your concerns.
Many of our customers testify to the effectiveness and fragrance of our products, and we always strive to provide a positive experience. Please be assured that all orders are processed based on the information we receive in our system, and we do not intend for any customer to feel misled.
Regarding returns, we do offer a 30-day return policy from the date of delivery for orders shipped within the US mainland.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best Regards,
The Cupids Team
Lounge‑Ready Ginger Glow
I took this to a week‑long conference and it worked great. Ginger hit me in hotel lobbies, then sandalwood warmed up in cool boardrooms.
May 24, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Joost,
Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed how the fragrance adapted so well throughout your week-long conference—from the bright ginger notes in hotel lobbies to the warm sandalwood in cooler boardrooms.
We truly appreciate your feedback, and it’s always rewarding to know our products are bringing great experiences to our customers.
We look forward to serving you again soon!
Best regards,
The CUPIDS Team
Bad Bad Bad itmes is very bad smell and…
Bad Bad Bad itmes is very bad smell and nothing write
September 1, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Semon,
Thank you for sharing your feedback with us. We truly value hearing from our customers as it helps us improve our products and services.
We’re sorry to hear that you were not satisfied with your recent purchase. Many of our customers have shared positive experiences, highlighting the effectiveness and pleasant fragrance of our products. However, we understand that preferences can differ, and we regret that this was not the case for you.
Your feedback is important, and we will take it into consideration as we continue working to provide the best experience possible for our customers.
Thank you once again for bringing this to our attention.
Best Regards,
The Cupids Team
Placed order
Placed order. Was double billed and double shipment. Responded and was offered discount if I kept. Stated wanted to return. Nothing since. Multiple messages sent without any reply. States 30 day money back guarantee but without response that will not happen. I do not recommend ordering from Thai company due to lack of customer service and response.
September 1, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Mike,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.
Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.
When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.
Kind regards,
Cupids’ Customer Support Team
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Nice Smell but Zero Results.
I ordered Hypnosis 2.0 after viewing multiple videos across the Internet. It looked really impressive and I thought my with would appreciate it. Unfortunately, she hasn't even noticed. It is quite clear that the pheromone concept does not work, and possibly a con. The fragrance is quite nice but doesn't last very long. There was a few issues with my order also. Worryingly the order came from China. The product is meant to be manufactured in the US?. Disappointingly, it was recieved well beyond the promised date and when it arrived it was the wrong product. I ordered Hypnosis 2.0 and recieved Hypnosis.
Shame for this product it has potential.
August 18, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Paul,
Thank you for taking the time to share your experience with us. We sincerely appreciate your honest feedback as it helps us improve our products and services.
We’re truly sorry to hear about the issues you encountered with your order and the concerns you raised. Please be assured that we are fully committed to providing only high-quality products to our customers. Many of our customers continue to testify to the effectiveness of our products, and we remain dedicated to upholding that standard.
Regarding your experience with receiving the wrong item and the delay in delivery, we deeply regret the inconvenience this caused. We will be looking into this matter further to ensure it does not happen again.
For us to address your concern further, kindly reach out to us at support@cupids.com.
Kindly send us also the following information (Email, Phone number, Order number, and Name) so we can locate your order.
Again, thank you for your feedback – it’s always helpful as we work to improve.
Best regards,
The CUPIDS Team
A fake advertisement honestly these…
A fake advertisement honestly these actors are good performers
September 1, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Zidane,
We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.
We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.
Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.
Kind regards,
Cupids’ Customer Support Team
AI Bot reviewers overinflating the trustscore
Going over the comments, It is extremely apparent that all 5 start reviews are AI bots that have been programmed to write fake reviews in order to overinflate the review score.
Basic sentence structure includes Occasion + Type of smell + Good experience.
Every 4-star-plus review is the exact copy of the above structure. Not buying a product that cant practise fair trade.
August 31, 2025
Unprompted review
Reply from Cupid Fragrances
Hi Darshan,
Thank you for reaching out and sharing your thoughts with us. We value all feedback as it helps us better understand the concerns of our customers.
We’d like to reassure you that the reviews you see on our platform are from real customers who have purchased and used our products. Many of them have shared their genuine experiences, and we are grateful for their willingness to provide honest feedback. The consistency in some of the reviews comes from the fact that many customers report similar results and experiences, which speaks to the effectiveness of our products.
We are committed to fair practices and transparency, and we truly hope you’ll consider giving us a chance.
Thank you again for your feedback—it helps us continue to build trust and improve.
Best regards,
The CUPIDS Team
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