Curate Health Reviews 

17,531
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,343 reviews, reviewers had a great experience with this company. Consumers frequently share that the ordering process is remarkably easy and straightforward, allowing them to quickly complete their requests without trouble. Additionally, people love the delivery service, noting that packages arrive promptly and safely insulated. Customers also highlight that the support team is professional, friendly, and always ready to answer any product questions. Some reviewers were not happy with the dispatch times, mentioning that they occasionally had to chase their orders and deal with frustrating waiting periods. A few consumers also pointed out that communication can sometimes be vague when shipments are delayed, leaving them waiting longer than anticipated for their treatments.

What people talk about most

Service

Users describe positive interactions with service, highlighting a fast, efficient, and reliable experience.... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a significant split in customer... See more

Delivery service

Customers report positive experiences with delivery service, highlighting that items consistently arrive... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark divide in experiences. While some... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

5-star
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Asks customers to review

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3.9

All reviews

(17,531)

2,998 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and smooth process

Amazing and smooth process. The Prescriber is so patient and nice on the phone. From shipping delivery is quick and service is ama5

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're thrilled to hear that you experienced such a smooth process! It's wonderful to know that our prescriber was patient and kind, and that your delivery was quick. Thank you for your amazing feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Thorough personal service

Thorough personal service. Fast delivery. Reliable over the months.

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you've experienced thorough personal service, fast delivery, and consistent reliability over the months. We truly appreciate your positive feedback!

Best,

The Curate Health Team

Rated 3 out of 5 stars

Slow processing because the order had…

Slow processing because the order had to be changed. Good delivery though once it had been dispatched.

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate your feedback and understand that the order modification affected processing time. We are glad to hear the delivery was good once dispatched.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Delivery can be slow

Generally good service

July 21, 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 4 out of 5 stars

I had to call several times to get my…

I had to call several times to get my order to arrive on time. Thanks to the receptionist who expedited my order. I should have received it sooner because I paid extra for shipping. I received my order 5 days later. Thanks to the receptionist.

July 24, 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate you sharing your experience. We understand your frustration regarding the shipping delay, especially after paying for expedited service. We are glad our customer care team was able to assist you, and we are reviewing our shipping processes to prevent similar issues.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Fantastic service quick and easy to…

Fantastic service quick and easy to order delivery was in two days

July 24, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you found our service fantastic, and that ordering was quick and easy. We appreciate you letting us know your delivery arrived in two days!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great experience and quick delivery 👌

Great experience and quick delivery 👌

July 24, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy you had a great experience and received quick delivery! We truly appreciate you taking the time to share your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Straight forward ordering and quick…

Straight forward ordering and quick delivery.
Great service!

July 24, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your ordering experience was straightforward and that our delivery was quick. Thank you for your positive feedback; we truly appreciate it!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

Great service, keep you informed of process at all times. Very easy to manage ordering and information is very helpful. Not hard to get in touch direct if there is a problem or need assistance.

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you appreciate our service and how we keep you informed throughout the process. It's great to know that you find ordering easy and our information helpful, and that you can easily reach us for assistance. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 1 out of 5 stars

The medication was delivered to the…

The medication was delivered to the wrong address and left in direct sunlight for an extended period. Due to concerns that it had been exposed to excessive heat, I did not feel it was safe to use and therefore disposed of it.
I contacted customer services, who advised that the medication would still be suitable for use. However, given the circumstances and the uncertainty regarding its storage conditions, I was not comfortable using it. As a result, I lost both the medication and the money I paid for it.

July 17, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're sorry to hear that you feel this way.

Our customer service team did provide guidance regarding the storage conditions and suitability of the medication based on the information available. However, we appreciate that you had concerns about using the product given the circumstances and understand your decision.

We're sorry that you were unhappy with the outcome and that your experience did not meet your expectations.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Ordered on Tuesday evening and arrived…

Ordered on Tuesday evening and arrived Friday morning. Great service as always!🙂

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with your recent order and our service.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Love curate been with them from start u…

Love curate been with them from start u get ur approval within a day then ur script is sent had np from start and will keep with curate fir ever x

July 21, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experience with us and appreciate your loyalty! It's wonderful to know our quick approval and script delivery have met your expectations. We value your continued support.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very helpful if you have a query

Very helpful if you have a query

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear we could assist you with your query. We appreciate your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Takes a little while to get it once…

Takes a little while to get it once accepted but comes when the delivery said ☺️

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that your delivery arrived within the expected timeframe. We appreciate your patience and your positive feedback!

Best,

The Curate Health Team

Rated 4 out of 5 stars

Approving process was very fast

Approving process was very fast, delivery next day- I am happy with the service the only down side is high price

July 21, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear you're happy with our fast approval and delivery! We appreciate your feedback regarding pricing and are always working to offer competitive value.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very fast delivery and quick response…

Very fast delivery and quick response to order thank you

July 21, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your delivery was fast and that we responded quickly to your order. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Satisfied

Quick easy and delivered o time

July 21, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that your experience was quick and easy, and that your delivery arrived on time. Thank you for sharing your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

My experience is great with curate I…

My experience is great with curate I have told friends to sign up as service is great and reliable

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're thrilled to hear you're having a great experience and that you've recommended us to your friends! We truly appreciate your positive feedback about our service and reliability.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very thorough process

Very thorough process . Professional and efficient.

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you found our process thorough, professional, and efficient. We truly appreciate you taking the time to share your positive experience with us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Fantastic quick authorisation and…

Fantastic quick authorisation and delivery

July 23, 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that your authorization was quick and your delivery was fantastic! Thank you for your positive feedback, we greatly appreciate it.

Best,

The Curate Health Team

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