Curlsmith has taken care of my excessively frizzy hair. With only fragrance free shampoo, conditioner and leave-in conditioner, my hair feels soft and much less frizzy. I wish I had more fragrance fre... See more
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Created with AI, based on recent reviews
The first gourmet haircare brand specifically created for curls. Inspired by generations of home made hair remedies.
United States
Replied to 34% of negative reviews
Typically replies within 1 week
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I wasn't familiar with the brand, however was impressed with the reviews of a lot of their products and particularly the one I purchased. Ordering was a smooth process and I really appreciated a small size available so I didn't have to spend more on full size when I hadn't used this before. Good delivery also.
The buying process was smooth, Got my package on time and in good condition
I have thin curly hair. The old formula was perfect, got rid of what it needed to get rid and left my curls feeling soft and bouncy even without conditioner. This new formula dried out my hair in the shower and tangled it really badly. Took a lot of deep conditioner to untangle and curls dried flat. Very disappointed!!
Curl Smith shipped my products quickly. I appreciate a website that is informative and easy to navigate. I’m
also living the new products.
Good products for my wavy hair. Easy to shop but I accidentally bought 2 same product instead of one. I couldn’t change my order even very soon after I paid so I left it. I think I will use them anyway.
Lovely products that actually work. I have tried numerous products for curly hair with very little success. I tried Curlsmith after my go to product was discontinued. I can thoroughly recommend them.
Disappointed that an email wasn't sent when the item shipped. Also, customer service was pretty underwhelming.
This product has changed the entire look of my curls, very defined. I love the fragrance so much. Customer service was very efficient and shipping time was sufficient. I enjoyed being able to buy from you guys. A reward program would be nice.
Curlsmith was recommended to me by my daughter. Ordering was easy. I love the product. My only problem was that the bottle of the Weightless Cleanser was missing the factory seal under the cap. I have tried the CoWash and am very happy with my hair texture and curls. Thank you.
It's just a great product. I have used this brand for sometime now and I just love it and so does my hair.
I love all of the curlsmith products! I have tried almost everything out there and Curlsmith Products work great on my hair!
I love their curl products! I cannot speak to their customer service since I haven't had any issues that required me to reach out, but their products are amazing and I recommend them frequently.
Products came in a timely manner, even came 2 days before original delivery date. Everything came that was ordered, packaged nicely with no leaks or spills and also got my 3 samples as requested. Overall 10/10 experience shopping with Curlsmith!!
Great product by FedEx delivered to the wrong resident which has the same name but I was able to receive it
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