The Cushion Warehouse Ltd Reviews 

222
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

I ordered a buckwheat pillow along with additional filling. Given the company’s premium branding, I had high expectations for both the products and the overall customer experience. The products... See more

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Rated 5 out of 5 stars

Excellent service and product outcome - ordered new sofa backs and seat cushions for my 20 year old George sofa where the duck filled cushions had deteriorated making the sofa no longer comfortable. N... See more

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Rated 5 out of 5 stars

These guys are brilliant. Having been let down badly by the miss-sold Sofology insurance we turned to these guys and girls for a bespoke corner cushion for our 2 year old corner settee. Sent them the... See more

Rated 5 out of 5 stars

My favourite thing about this company, is the confidence I have for any future requirements. I’ll definitely shop again whenever I need more cushions. When shopping online, you can never tell what y... See more

Company details

  1. Interior Designer

Written by the company

Premium cushion specialist providing high quality cushion inserts, pillows, bedding, linings, and fillings, with an bespoke, made-to-order service to create cushion inserts tailored to your exact requirements.


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4.2

Great

TrustScore 4 out of 5

222 reviews

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4.2

All reviews

(222)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceeded expectations!

It was really easy to order new cushions for my sad old sofa. They arrived really quickly and were better quality than I expected - beautifully comfortable! It has saved me so much money than having to buy a new sofa. I would definitely recommend it!

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality cushion pads, well made

I purchased 6 cushion pads from the Cushion Warehouse. They arrived fairly promptly and were well packaged. I was very pleased with the quality of the cushion pads (non-feather) lovely silky fabric and soft stuffing, which kept its shape well. The pads were well stitched and felt luxurious.

October 17, 2020
Unprompted review
Rated 5 out of 5 stars

This service is excellent and Lucy…

This service is excellent and Lucy ensured we haf a personal service - very reassuring. They gave advice upfront and guided us. The result is far better than I hoped for. I've now got a new sofa...just by replacing the seat cushions! The delivery was quick, too. Don't hesitate!

October 14, 2020
Unprompted review
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Rated 5 out of 5 stars

so pleased with items this is my second comment

I previously wrote a short review when I first received my cushion pads, but since I have now got my cushion covers etc I wanted to write a bit more. I am so glad I ordered my cushion inserts from Cushion Warehouse. I know it sounds silly when I say that on browsing different websites for my cushion inserts, their products looked so much better and looked exactly what I was looking for. I took delivery within the week and I was not disappointed with the product; it was exactly what I wanted; they are well made, feel lovely and fit into my cushion covers beautifully. I am so glad I followed my instincts and ordered them. Thank you

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service & quality

I purchased the wool filling for my cushions as I wanted something eco friendly
Excellent quality and super soft. I’m so pleased.
Order fulfilled very quickly and great communication.
Thoroughly recommend this company.

September 15, 2020
Unprompted review
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Rated 5 out of 5 stars

I wanted to take the time to write a…

I wanted to take the time to write a review to say how happy I have been with the service I have received from Cushion Warehouse. We are all living through very worrying times when normal is not to be expected but from the get go they explained it would take longer than usual but would do their very best to fulfill the order as quickly as they could. The window seat cushion arrived last week and it is splendid. The quality excellent and I recommend them unreservedly.

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Love the sheeps wool filled cushion fillers

Love the sheeps wool filled cushion filler I bought from the Cushion Warehouse. It is so comfortable and supports my back. I could lean against it all day. I have bought three more and will buy more for all my cushions. Thank you so much for such a great product and British made too. I totally recommend this company for quality and service. Thank you.

July 16, 2020
Unprompted review
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Rated 5 out of 5 stars

A great find for cushions

An arrange of cushions above and beyond. I wanted a heart shape and there was plenty of choice, size and filling wise. Great prices and postage costs are very fair.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent communications. Cushion pads are far better quality than I have bought elsewhere - well filled, fat and soft ! I wish I had found Cushion Warehouse sooner - they weren't the cheapest but they are the beset.

June 25, 2020
Unprompted review
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Rated 5 out of 5 stars

Filling for a child's bean bag....

I was looking for an environmentally sound filling for a bean bag for my 21/2 year old grandson - so not polystyrene beads! My original thought was Buckwheat but Davinia was able to advise me that this might be too heavy. I decided to order the UK wool option. I bought 3kg and it worked an absolute treat. I've got around half left, so lots of cusions. My grandson loves his 'bean' bag - it's really soft, light enough for him to drag around but holds it's shape. It's a brilliant product and I would definately use this company again.

June 22, 2020
Unprompted review
Rated 1 out of 5 stars

Customer service is rude and patronising with an extremely bad attitude. Nice quality cushions though

Beautiful made cushion. Unfortunately the customer service is absolutely disgusting. Never have I ever been so patronised and spoken to so rudely by a member of staff. Constantly tried to pass every error on her part as the customers fault. The attitude of the lady in charge of customer service is unprofessional. Especially when she gets things wrong and attempts to blame the customer !

June 22, 2020
Unprompted review

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