CustomPlushMaker.com Reviews 

I am so happy I found this website!! They turned my vision of our mascot into a plushie and it turned out amazing. Our clients LOVE these stuffed astronauts. Kathy has been especially helpful every time I have to reorder. Great company!!!!

Very responsive, good communication. Product is good quality. Production time is good and easy to work with when you understand it's coming from China.

We loved the plushes! Superb quality, fast shipping and easy to coordinate via email. Highly recommend custom plush maker.

Great Communication and Support Throughout Production

I had a great experience working with Layla on my first Pilipinas Charms collection. She was helpful and responsive throughout the process, from developing the samples to making revisions and completing mass production.

I especially appreciated her willingness to address my concerns about the Sampaguita flowers and leaves. She provided additional photos and videos to show the improvements, which gave me more confidence in the final products.

The order has arrived, and I’m excited to start sharing my products with customers. Thank you, Layla, for your patience, support, and assistance in helping bring my designs to life!

I look forward to working together again on future projects. ❤️

They made our mascot plushie, and it is super high quality! I also loved how honest they are about what they can and can't do.

I am extremely pleased with my experience with CustomPlushMaker.

From the very beginning, I have been impressed by their professionalism, excellent communication, and genuine commitment to customer satisfaction.

A very special thank you goes to Wendy, whose kindness, patience, dedication, and attention to detail are truly exceptional.

It is rare to meet someone who approaches their work with such passion, care, and a positive attitude.

Wendy makes every step of the cooperation pleasant and inspires confidence and trust.

I sincerely appreciate the effort and personal attention I have received.

I highly recommend CustomPlushMaker for their outstanding customer service and professional approach.

Thank you, Wendy, and the entire team! I look forward to continuing our wonderful cooperation. ❤️

Warm regards from Poland! 🇵🇱

Krzysztof

The quality of the plushie was excellent, with an amazing translation from the 2d image to a 3d plush. The delivery timeframe was far longer than expected, and we encountered additional safety certificate charges that weren't initially mentioned. But we would still use their service again for re-orders and/or new designs.

Our company needed plushies for an internal employee event. This is our first time working on such a project, and the process has been smooth all the way through! From the initial conversation and briefing, everything was clear and was followed through all the way to the delivery of the bulk order. Crystal was very kind, patient, clear, and very knowledgeable! She made the experience so smooth and seamless. The communication was clear all the way through. The plushies came out great, and all the specific details that we requested for were applied, even down to the stitching of the pattern and minor adjustments of the eyes, etc. Pricing made sense and was reasonable, and they accommodated our payment preference as well. The process itself moved at a faster pace than expected, quicker than the original timeline that we had discussed. This has been such a great first-time experience for our team and we will definitely be reaching out to them again in the future for similar projects. Big thank you to Crystal, our team couldn't be happier and lucky to work with such a great person! Thank you Crystal and Custom Plush Maker!

I had a wonderful experience working with CustomPlushMaker. From the beginning, communication was professional, responsive, and very clear. They were patient through multiple revisions, listened carefully to the details I was trying to achieve, and consistently kept me updated throughout the process.
The final plush turned out beautifully. They captured the look, feel, softness, weight, and overall personality I was hoping for, and the finished prototype feels incredibly well made. I was especially impressed by how carefully they handled the revisions and how closely the final result matched my vision.
The entire process felt organized, collaborative, and professional. I would absolutely work with them again and would recommend them to anyone looking for a custom plush manufacturer.

Very efficient and professional business relationship to prototype with coco. Unfortunately no satisfying solution to ship at correct prices to my country.

Please know that I am writing this review before the product has arrived. I can only speak to the communication component of this experience, and it has been great! I have been working with Kelly. She has responded in a timely manner with every email I have sent, guiding me through this process. The doll I ordered is based on the main character of my new picture book, so it was important that we get it right. Once the product arrives, I will be happy to add to this review. So far, I highly recommend this company.

Crystal Wang made her best for us ( we had the product at time) and we are totally satisfy by the product. Thanks for that pleasant cooperation.